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“BEYOND Rude Server” 2 of 5 stars
Review of Bouchons

Bouchons
5-5190 Kuhio Hwy., Hanalei, Hanalei, Kauai, HI 96714
808 826 9701
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Ranked #19 of 37 Restaurants in Hanalei
Price range: $9 - $30
Cuisines: Sushi, Seafood, Pacific Rim
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Restaurant details
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Takeout, Late Night, Dessert
Description: Our relaxed and spacious second story, open-air restaurant has a great ambiance and best picture taking views of Hanalei's mountains and waterfalls. Visitors and locals come time and time again for Bouchon's Pacific-American menu that's filled with a great selection of fresh homemade pupus, local caught seafood, teriyaki chicken, ribs and a premier sushi bar second to none. The famous Copper Bar serves up everything from soft drinks to Saki, including our very popular Mai-Tai. Located in the heart of Hanalei, we have the perfect gathering place to enjoy with family and friends.
Saskatoon, Canada
Top Contributor
72 reviews 72 reviews
30 restaurant reviews
Reviews in 28 cities Reviews in 28 cities
51 helpful votes 51 helpful votes
“BEYOND Rude Server”
2 of 5 stars Reviewed December 27, 2012

I think we stumbled upon the rudest server on the entire island here at Bouchons. I get the fact that it's the busiest time of the year and maybe the people of Kauai don't like their island being invaded by thousands of tourists BUT if you don't like people, don't be in the service industry!! The food was good, the prices right and the view was great but the server's awful attitude overshadowed the whole experience.

  • Visited December 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 4 of 5 stars Food
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533 reviews from our community

Visitor rating
    183
    147
    97
    53
    53
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Dallas, Texas
Top Contributor
102 reviews 102 reviews
58 restaurant reviews
Reviews in 35 cities Reviews in 35 cities
36 helpful votes 36 helpful votes
“Memorable Service and Food, Great Window Seat”
4 of 5 stars Reviewed December 26, 2012

Bouchons was our 2nd stop after leaving the Tavern at the Prince golf course. It was Christmas eve and we have never seen the area so crowded.

Some were on edge due to the crowds though we found our server to be incredibly pleasant and happy to be working.

She made good recommendations for the Tuna Sashimi and the crab-crusted Ono. Both were excellent, and the Ono dish was a crab-cake on top of the filet. We split the meal which they took care of in the kitchen and brought 2 plates - no split charge.

Visited December 2012
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Fe, New Mexico
Contributor
15 reviews 15 reviews
8 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
21 helpful votes 21 helpful votes
“Went back three times”
5 of 5 stars Reviewed December 21, 2012

The best MaiTai on the island, and the calamari is the best, our server gave us the tartar sauce for us to try, simply great. Our first stop after a seven hour hike up the Kalalau Trail.....

Visited December 2012
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San Diego, California
Reviewer
3 reviews 3 reviews
3 restaurant reviews
1 helpful vote 1 helpful vote
“Best Sushi”
5 of 5 stars Reviewed December 20, 2012

Possibly the best sushi ever. Without a doubt, try the Osaka 2 Me. Service was excellent provided by Michael (from Santa Barbara 30 years ago), extremely friendly and helpful staff, drinks were incredible and food more than delectable. Separate bar area if you just want drinks but if you are a sushi lover, eat here. Sorry we can't speak to the other dishes.

  • Visited December 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
15 reviews 15 reviews
8 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Great fish tacos, beautiful views”
5 of 5 stars Reviewed December 17, 2012

While visiting Hanalei we decided to check out this restuarant for lunch. We got there right as they were opening for lunch, so got a table at the window looking down over the parking lot and street below. The view was beautiful and fresh air refreshing.

My husband and I both ordered their fish taco specialty - delicious! The fish tasted very fresh and the tacos had a great combination of seasonings.

Visited December 2012
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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