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Hanalei Colony Resort: Traveler Reviews

3.0 of 5
5-7130 Kuhio Highway, Haena, Kauai, HI 96714-9985
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Hanalei Colony Resort
Ranked #1 of 1 hotels in Haena
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235 reviews from our community

Traveler rating
    132
    61
    24
    11
    7
See reviews for
Families
66
 
Couples
109
 
Solo
5
 
Business
1
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Disappointing”
3 of 5 stars Reviewed December 16, 2012

I was expecting beautiful accommodations for the price we paid and the reviews I read. I was very disappointed. The Premium Oceanfront was smaller than we expected. There are no actual rooms, just accordion style doors that did not reach the ceiling and afforded very little privacy. The bathroom had rust on the fixtures and the bathtub was stained. Not what you would expect for such a highly rated hotel. Also, this area is very windy which makes it loud at night as the wind whips around the building (although there is not much the resort could do about this issue).

On the plus side, I will say the views were stunning. The pool area was also quite spectacular with two grills, nice tables and chairs, and a nice reprieve from the wind.

The onsite restaurant Mediterranean Gourmet was a pleasant surprise and we had a wonderful dinner here. And the location was good if you plan to hit the trailhead nearby.

However, In all honesty, I would not stay here again.

  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask CDRay about Hanalei Colony Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HCRManagement, Public Relations Manager at Hanalei Colony Resort, responded to this review
January 7, 2013
-- Aloha and thank you for taking the time to write and share about your recent experience at Hanalei Colony Resort. We are delighted that you enjoyed the stunning views our property had to offer and we are also glad that you had a wonderful dinner at our on-site restaurant, The Mediterranean Gourmet. It is also great that you were able to make use of our wonderful pool area and find some refuge from the windy weather we were experiencing! However, we are most disappointed to hear that your stay was not only disappointing and less then exceptional, but that the weather was not cooperating as well. Our 850 square foot units were designed with the mahogany louvered doors as dividers, that do not reach floor to ceiling, to allow the natural trade winds and island breezes to move through out the units for maximum comfort. We apologize that this was not made clear to you upon booking your reservation. We welcome further discussion regarding your stay and encourage you to connect with us at 808-826-6235. We wish you a wonderful 2013!

Warmest aloha,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jasper, Alberta, Canada
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Beautiful Oceanfront, great facilities and peaceful location”
5 of 5 stars Reviewed December 7, 2012

The appartments are in great shap, very well equipped and very clean. Don't go for anything else than a Premier Oceanfront Appartment: The first view in the morning is the sunrise over the mountains and last "noise" you hear is the roaring of the waves on the coast - 20 yards away from your patio. It is a romantic, individual place - not a big hotel. The restaurant next door as well as the coffeeshop are great options (go to the Luau in the restaurant, $20 cheaper than on the East or South coast and much more authentic!). Staff at the resort is very friendly and accommodating. It is a great value for your money and one of the most perfect spots on Kauai!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Uwe W about Hanalei Colony Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hudson, Wisconsin
Top Contributor
111 reviews 111 reviews
14 hotel reviews
Reviews in 28 cities Reviews in 28 cities
42 helpful votes 42 helpful votes
“Priceless views, exactly what we were promised!”
5 of 5 stars Reviewed December 5, 2012

I booked our room online and even spoke to someone at the resort prior to our arrival for some recommendations on a helicopter tour. We arrived and check-in was a breeze. I was so excited to see our Deluxe Ocean front condo. And my husband was completely blown away, as was I and our daughters. Our view was breathtaking. It was everything we had hoped for and more. We stayed for 3 days; I wish it could have been longer, but we were headed to a President's club trip on Maui.

We prepared some of our meals in our place, enjoyed happy hour on the property and had the most wonderful time ever!! We did not miss the tv and the sound of the ocean was an awesome way to fall asleep every night. The pool area is great, complete with a covered area for dining, a waterfall, showers and a BBQ grill for preparing your food poolside. We will recommend this amazing resort to anyone we know heading to Kauai!! And, best of all, we know that we will be back one day. We have stayed in some pretty amazing hotels and resorts, in fact, when we left Kauai and headed to Maui, we stayed at the Grand Wailea, which was spectacular. But, honestly, this is more my cup of tea and I loved every single minute in this little piece of paradise!!

Room Tip: We chose the Deluxe Ocean Front Room - worth every penny!!
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask lkhughes about Hanalei Colony Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntington Beach, California
1 review
3 helpful votes 3 helpful votes
“Perfect Babymoon”
5 of 5 stars Reviewed November 15, 2012

My husband and I stayed at HCR last February 2012 for our Babymoon. Being about 6 months pregnant I wasn’t sure what my stamina and tolerance (of everything …people, places things) would be like. This condo was perfect, especially for a moody preggers girl. The reviews I read were accurate and so is their website. It was a quiet, mellow property. Sure, it was a bit weathered but that is normal being so close to the ocean. It felt like being in your own home vs a guest in a hotel. The cleaning people didn’t come every day which was nice.. It felt more private. The kitchen had all the basics that you need. There were no phones or TV which worked out great…we spent our time looking at the photos/videos we took during the day. There was wireless internet so we did get our digital ‘fix’ when we fired up our laptops. The staff basically consisted of 2 front desk people and they were both so personable, it was like talking to friends. It’s also right on the beach which from what I recall is hard to find in this area of the island. I’m not much of spiritual “zenny” type person but this property (and the Island) really put me in that frame of mind. So ya, if you are looking for a chill place to stay, you will be happy here.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask iismkb about Hanalei Colony Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fayetteville, Arkansas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Relaxed and laid back”
5 of 5 stars Reviewed October 27, 2012

We love this place! We have stayed her over a dozen times and would never consider any other place in Kauai. We bring new friends and they always fall in love with it as well. The atmosphere is welcoming and very casual. The restaurant on the property is a treat and has a wonderful authentic luau which we really enjoyed. Great place for kids too.

Room Tip: There is nothing better than a premium oceanfront. Ocean breeze and wave noise is all you hear. Wa...
See more room tips
  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Hallroad119 about Hanalei Colony Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hanalei Colony Resort

Also Known As:
Hanalei Colony Hotel Hanalei
Hanalei Colony Hotel
Hanalei Colony Resort Kauai
Hanalei Colony Resort Kauai/Haena, HI
Address: 5-7130 Kuhio Highway, Haena, Kauai, HI 96714-9985
Phone Number:
Region: United States > Hawaii > Kauai > Haena
Amenities:
Beach Business Center Free Parking Kids Activities Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Haena
Price Range: $$$$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Kauai's only north shore beachfront resort is nestled on a gentle curve of white sand beach. These spacious 2-bedroom, 2-bath condominiums with complete kitchens are magically serene and bounded by Kauai's untamed beauty. Gourmet restaurant, day spa, pool, hot tub and coffee shop are all located on the beautifully menicured grounds. Located at the gateway to the famous Na Pali coast, Hanalei Colony Resort is totally unspoiled, unplugged and unforgetable. ... more   less 
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