This is our second stay at the Bay Club with my parents who are owners. Though our first stay was a little more luxourious, we really enjoyed our stay at the Bay Club. The rooms and lanais are extremely spacious and very comfortable. I was disappointed in the condition of the kitchen and bathrooms, but I understand these will be remodeled next year. However, the condition of the bathrooms and kitchen were not horrible and did not detract from the great experience of having three pools to choose from and fantastic free nightly entertainment and activities. The staff was great and helped immediately with whatever we asked. I would definitely choose the Bay Club again (but I do hope they do some improvements on the bathrooms particularly). Our kids enjoyed the pools every day and it was extremely relaxing and beautiful.

We have been HGVC owners for 6 years, and I must say this was our worst vacation. It did not meet my standards, so I don't understand Hilton rated it "Gold Crown".
Our room was large, had new carpet and new furniture. There were more closets than you could use. It had a nice walk-in closet by the front door that we kept empty suitcases & beach bags in. Our bed was comfortable, except the fitted sheets didn't fit, and every morning you woke up with your face on a bare mattress - gross!
The kitchen and bathroom are in dire need of remodeling. We had broken and filthy cabinets (food stuck on the outside) and mildew in the shower. The bathroom faucets were plated brass, at one time. The ceiling of our patio was falling off, so you had to be careful where you sat. The kitchen was missing a lot of basics. I had to call for a dustpan, spatula, kitchen towels, and potholder. The landscaping was...dead. No other way to describe it. Not exactly tropical paradise. Pools were in the parking lot, surrounded by a wrought-iron fence. Want a drink? There are two vending machines at each pool. No food available unless you go to the Hilton Hotel. Want to sleep in? Good luck, every step your upstairs neighbors took, you could hear. We were never able to sleep past 6 am!
The island was great, and we got to experience new things, but we will never be back, and cannot in good conscience recommend this "resort" to anyone.

This is our fifth visit to The Bay Club, we liked it so well
the last four times, we purchased a TS here.
The entire operation has gone upscale with the addition of
the HGVC units. They now have a fancy Uber Hotel registration area.
Everything is in top condition.The original Bay Club units have been redone, and they look great.
This is one of the top TS operations on the BI.

We traveled to the Bay Club at Waikoloa Beach Resort in early February. The location was not bad though it is in a high density tourist area.

We were disappointed in the conditions of our bed; the kitchen and bathrooms were just adequate. I often miss my own bed when I travel but when I consider sleeping on the lounge chair on the lanai a better alternative to the mattress in the room, something is really wrong with the bed.

The space of our two bedroom, two bath unit was great. The size of the lanai balcony was impressive. But, the conditions of the furniture and other amenities were disappointing enough that we will not return to stay here again and I could not recommend this property to others.