This is a really well maintained resort and a much smaller option than the Hilton next door, which for us worked out well because having visited the Hilton with it's monorail linking between areas of the hotel, we decided that we really do prefer much smaller and personal resorts. Pros of this hotel are:
- Beachside location: You always have access to a beach which is not the case for all of the Waikoloa hotels
- Rooms: Not huge but well thought out with an attentive daily cleaning service
- General Surroundings: Kept beautifully with rock pools and gardens to walk around
- Location: Close enough to walk to the nearby Kings & Queens Marketplaces with a wide choice of food and also close to other public beaches along the coast
The negatives in my opinion were:
- A Bay: There were huge rocks in this little bay and so unlike other reviewers, I was really disappointed with this beach and thought there were far better places to go on the Island
- Food: There is only one restaurant and the food is ok, but not outstanding and one night we waited over 40 minutes at the bar for a simple beef salad (I have to note that our waitress paid for drinks to acknowledge the long wait and our service was always good, but for me, if you're only going to have one bar and restaurant then you should do a little better than this)
We also stayed during the hurricane that hit the Island and the hotel kept us well informed without causing any panic and provided dinner and breakfast for all guests. The whole situation was really well managed and we felt looked after throughout so our thanks to all of the staff who worked really hard to achieve this.
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