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“Beautiful property with outstanding service!” 5 of 5 stars
Review of Aston Waikoloa Colony Villas

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Aston Waikoloa Colony Villas
3.5 of 5 Condominium   |   69-555 Waikoloa Beach Drive, Waikoloa, Island of Hawaii, HI 96738   |  
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Maui, Hawaii
1 review
2 helpful votes 2 helpful votes
“Beautiful property with outstanding service!”
5 of 5 stars Reviewed May 25, 2012

I recently spent a wonderful couple of days at this Aston property in Waikoloa on Hawaii Island. The property was immaculate and the staff were extremely knowledgeable, helpful and shared their aloha with myself and others I saw them interact with. The residents were also very friendly and courteous. The unit I stayed in was gorgeous and well equipped with everthing you would need for either a short visit or long stay. The pool was absolutely wonderful. My only regret is that I was only able to stay a couple of days as I wish I could have stayed longer. Mahalo nui Desiree for your outstanding service and assistance!!

  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMAstonWCV, General Manager at Aston Waikoloa Colony Villas, responded to this review, October 4, 2012
Aloha Michael from Maui,

Thank you for your business and the great review. I lived on Maui for 7 years when I was the General Manager of The Grand Wailea Resort. What a great place that is and I love the Island of Maui. I just was reminded during my last visit how cool it is that you can be driving along the Pali, pull over, take a dip and get right back at it. Unfortunately the dip led to less productive activities afterward and sometimes turned into a long dip!

We appreciate the postive review of our property - we try so hard to deliver Five Diamond service and your comments about our staff are especially gratifying.

Please visit again and stay longer!

With Aloha,

Gregory Koestering
General Manager
Aston Waikoloa Colony Villas
gregory.koestering@astonhotels.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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203 reviews from our community

Traveler rating
    128
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Hamilton
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 25, 2012

Beautiful grounds overlooking golf course set in middle of a lava flow. Condo was spacious, well appointed, large master bedroom and bath. Laundry facilities in unit. Only criticism is that the unit we were in had white/cream colored sofa cushions and dining table cushions that were badly stained and in need of cleaning or replacement. Shopping and restaurants within walking distance. Nearby beach quite interesting and great place for sunset photos. Front desk very helpful and friendly.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMAstonWCV, General Manager at Aston Waikoloa Colony Villas, responded to this review, May 25, 2012
Aloha Nice Place!

Thank you for your business. Thank you for completing the review after you departed. Your input is critical to our success.

As a result of your comment - thank you very much again - we have begun a "grading review" of every unit. This takes place every year about this time when we slow down in May. So the unit you stayed in will receive one of two kinds of attention: 1). A thorough cleaning or 2). replacement/reupholstering of furniture and or flooring.

It has been a struggle out here for our owners and we work closely with them to provide the best accomodations we can. Your comments give us good feedback we can use to get the job accomplished.

Hope you will return and see how we get the job done.

Warmest Alohas,

Gregory Koestering
General Manager
Waikoloa Colony Villas
(808) 886-8821
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Zurich, Switzerland
Top Contributor
125 reviews 125 reviews
29 hotel reviews
Reviews in 56 cities Reviews in 56 cities
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed April 9, 2012

We had a family reunion here at this resort and a great time was had by all! Clean,with beautiful landscaping, close to shopping and restaurants. We of the 3 condos ours was a little dated but made up for it by being close to pool and the exceptional service of the front office staff! THANK YOU Desiree!!!! Hair dryers, toiletries and well stocked kitchens complete the experience.

Room Tip: If you prefer more privacy choose a condo farther from pool. But poolside is great for families.
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  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Top Contributor
52 reviews 52 reviews
33 hotel reviews
Reviews in 28 cities Reviews in 28 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed April 4, 2012

We just returned from a weeks stay at the Colony Villas. Our condo was conveniently located by the main rec. centre with the fitness room, pool area and BBQ's. We couldn't have asked for better! It is worth commenting that the fabulous service that we received from the Aston staff began prior to our landing on the Big Island. A big 'thank you' to Jenny for being a wonderful ambassador on behalf of Aston. The service she provided to us was fantastic and appreciated!! The condo itself had a complete kitchen, laundry facilities, air conditioning and all the comforts of home. Ours had two rooms and two full baths. The master room had a king size bed. It was a great place to unwind at the end of a long day of golf and sightseeing. The condo complex is extremely well kept and secure. The location provides access to some of the Big island beaches and scenery in a very short time. We would definitely return if we decided to go back to the island again.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 29, 2012

We just returned from a week at the Waikoloa Colony Villas. Ours was managed by Outrigger, so I'm not sure how different this particular unit was compared to the others reviewed here. But judging by the photos, ours was pretty much the same. It was a spacious 2 bedroom unit that was nicely furnished. I don't know what a "normal" rate is but we paid $189 per night which I thought was an absolute STEAL for this unit. Full kitchen, patio etc. The master suite was upstairs, which I would've preferred to be on the lower level. But having a 2 level place made for a nice, dramatic open 2 story living room. It was a bit of a drag to have to go up and down the stairs all vacation, though. The pool area was nice, although we spent most of our time in the hot tub as the pool was chilly (even for a Minnesotan!). I am learning that pools in Hawaii are generally NOT heated! The location of the units was pretty good. A long walk to do much. I preferred to drive with my 3 and 5 year old kids. But my in laws often walked to the shops, etc. The shops provide a few decent choices for restaurants and shopping - although groceries here are EXPENSIVE!! $10 for milk! $7 for a loaf of bread! Drive into Kona and got to Target or Costco. Being in Waikoloa as opposed to Kona was a great choice for us since we either spent time at our own pool, or drove to Hapuna or Mauna Kea beaches, which were both about a 10 minute drive away. Overall, the only reason I didn't give this property a 5 was because the pool was cold, the master suite was upstairs and I don't give 5's out easily!

Room Tip: We had a view of the golf course, which we liked. Most had this, but the other views could have bee...
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  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fallbrook, California
Top Contributor
104 reviews 104 reviews
10 hotel reviews
Reviews in 39 cities Reviews in 39 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed March 5, 2012

We stayed for a week. The condo was located on the 15th fairway - we found 7 golf balls ...that was fun. The condo was a 3 bedroom/2.5 Bath that could sleep 7 people easily! We were only 2 so had plenty of room. It is a 2 story, so if you have stair issues this won't work for you. The management was very nice, it is gated and you get a gate key card. The pools (2) were very nice. The condo had its own washer /dryer which is always a plus. Plenty of towels too. Cleaning service was excellent.
Only "complaint" I had was that the sprinklers ran (loudly) every night @ 2:00 a.m.! So we could not sleep with the windows opened but closed with The a/c running. I know that is minor but we like to sleeps its fresh air.

And, don't expect to be on the beach, that is a long walk or a drive to any beach.

All in all, we thoroughly enjoyed the property and would go back!

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMAstonWCV, General Manager at Aston Waikoloa Colony Villas, responded to this review, March 17, 2012
Thank you for your business. Thank you for your kind review. Sorry about the sprinklers - kinda have not much control over them and actually way better to water at night for efficiency. We are a walk from a beach but the two best beaches in the world are only a 10 minute car ride away... I mean it - white sand as far out in the water as you can see. Excellent snorkeling at both ends. Pretty girls. A great beach for walking! Mauna Kea or Hapuna Beach State Park - just super.

The other very special place here on The Big Island is the summit of Mauna Kea with all the telescopes. Unbelievable sunsets from about 4307 meters above sea level.

Hard to find a place with the best beach and the best mountain - there is so much more too.

We hope you'll return!

Gregory Koestering
General Manager
Aston Waikoloa Colony Villas
(808) 886-8821
gregory.koestering@astonhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
gilroy
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 25, 2012

Our three bedroom villa was very nice and very clean. Everything about the condo was excellent. We stayed for a week and enjoyed our stay very much! The staff was very helpful and excellent as well. The beautiful beaches are close by. Cant wait to go back!!

  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Aston Waikoloa Colony Villas

Address: 69-555 Waikoloa Beach Drive, Waikoloa, Island of Hawaii, HI 96738
Phone Number:
Location: United States > Hawaii > Island of Hawaii > Kohala Coast > Waikoloa
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #10 of 13 Specialty Lodging in Waikoloa
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Aston Waikoloa Colony Villas 3.5*
Number of rooms: 41
Official Description (provided by the hotel):
The Colony Villas are home to a luxurious lifestyle. Featuring 1, 2 and 3-bedroom villas with fully equipped gourmet kitchens, this resort is adjacent to the 15th fairway of the Waikoloa Resort Beach Course. Guests enjoy the property's recreational facilities - tennis courts, fitness center, pools, and jet spa. ... more   less 
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Also Known As:
Aston Waikoloa Colony Villas Hotel Waikoloa
Resortquest Waikoloa Colony Villas
Waikoloa Colony Villas

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