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“Beautiful & Fabulous Staff” 5 of 5 stars
Review of Ocean Sports Sunset Champagne Sail

Ocean Sports Sunset Champagne Sail
69-275 Waikoloa Beach Drive, Waikoloa, Island of Hawaii, HI 96738
(808) 886-6666 Ext 103
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$129*
and up
Ranked #14 of 31 Activities in Waikoloa
Type: Tours, Adventure
Attraction details
Warwick, United Kingdom
Contributor
18 reviews 18 reviews
8 attraction reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
“Beautiful & Fabulous Staff”
5 of 5 stars Reviewed August 5, 2013

We enjoyed this trip so much. The price is reasonable considering that there is an open bar and a buffet laid on. The choice from the buffet is not wide however there is something for everyone, to be honest if the sea is as choppy on your trip as it was ours you wouldn't want to be eating too much anyway.
The staff were brilliant fun and took the time to ensure that you were enjoying your self and your glass was never empty for long !!

Visited August 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HawaiiOceanSports, Consultant at Ocean Sports Sunset Champagne Sail, responded to this review, August 7, 2013
Aloha,
Thank you for providing feedback about your recent Champagne Sunset Cruise. We apologize that the night you chose to join us was a choppy one - the ocean conditions vary throughout the day in Kohala - and as you noticed, some trips are calmer than others.
We're happy you enjoyed our buffet and open bar - and we'll pass along your kind words to our crew.
We hope to see you again on another adventure with us next time you're on the Big Island!
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33 reviews from our community

Visitor rating
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Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Newbury Park, California, United States
Reviewer
3 reviews 3 reviews
3 attraction reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Ocean Sports Dinner Cruise”
3 of 5 stars Reviewed August 5, 2013

We took the Dinner Cruise not the Sunset Sail but pretty close. At this hour it's pretty choppy on the water so I did take some Bonine before going. The catamaran does not sail, power only. I have been on about 5 of these before but never a dinner sailing. The Alala is in fair shape. The crew was friendly and accommodating but the catamaran cabin feels dated and needs some updates. The food was surprisingly good, they use an excellent caterer for their dinner sail.
All in all I would prefer the daytime sails over dinner.

Visited July 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HawaiiOceanSports, Consultant at Ocean Sports Sunset Champagne Sail, responded to this review, August 7, 2013
Aloha.
Thank you for taking the time to provide us with feedback about your recent Champagne Sunset Cruise with us. We're happy you enjoyed the dinner (we agree - we do have a wonderful caterer), and the crew!
We do apologize that you experienced choppy ocean conditions - it's difficult to predict the degree to which the ocean surface will be calm. Some days, the wind and water lie down in the afternoon - other days we experience the opposite.
And though our crew might have mentioned it, the Alala (the catamaran you cruised on) is undergoing a series of renovations. We're in the process of updating the cabin...and we will be re-rigging the boat with a newer, more efficient mast and sails in the future.
In the meantime, we are offering a Sunset Sail on the other boats in our fleet (though the Sunset Sailing trip doesn't include dinner - just cocktails and pupu).
Mahalo for joining us...and we hope you'll give us another chance and check out the updates to the Alala next time you're on the Big Island!
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Oakridge, Oregon
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Best Hospitality Found”
5 of 5 stars Reviewed March 12, 2013

Great crew. Went above and beyond to see to it that everyone on board had a good experience.
Food was good and bonus of seeing whales too!

Visited March 2013
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HawaiiOceanSports, consultant at Ocean Sports Sunset Champagne Sail, responded to this review, March 13, 2013
Aloha,
Thank you for taking the time to review your adventure with us on our Champagne Sunset Sail. We're really happy you enjoyed your trip with us, and we'll pass along your kind words to our boating department crew! We look forward to seeing you on another adventure with us soon...
Mahalo!
.
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Albuquerque, New Mexico
Reviewer
3 reviews 3 reviews
3 attraction reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Beautiful”
5 of 5 stars Reviewed March 3, 2013

The staff was friendly, food was good, drink options were limited but good, and the view was beautiful. The waters were a little rough so take precaution if you get seasick easily. We really enjoyed the fact that we were able to be picked up from the hotel so we didn't have to drive anywhere. Overall, a great experience.

Visited August 2012
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HawaiiOceanSports, consultant at Ocean Sports Sunset Champagne Sail, responded to this review, March 5, 2013
Aloha,
Mahalo for joining us on the Champagne Sunset Sail. We're very happy you enjoyed your sail with us and we'll pass your kind words along to our crew and transportation staff...so that they know their efforts were appreciated!
We hope to see you again soon on another sail with us!
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Brandon, Canada
Top Contributor
54 reviews 54 reviews
10 attraction reviews
Reviews in 16 cities Reviews in 16 cities
30 helpful votes 30 helpful votes
“Beautiful sunset saved this cruise”
3 of 5 stars Reviewed February 14, 2013

The sunset was amazing and open bar was flowing. The staff and service were attentive and prompt but that's about all we can say. We booked this tour as a romantic sunset cruise to celebrate our anniversary but while the sun was high the chance for romance was low. They packed 2 bus loads of people onto the catamaran which would have been fine for two boats but definitely not one. There was not enough seating for everyone so we were crammed like sardines trying to stand or even sit anywhere and because the whales were in, it turned into a 'chase the whale to take pictures' excursion, not what we wanted. If we wanted to be pushed around by tourists with cameras trying to catch a glimpse, we would have taken the much cheaper whale watching tour.

We paid for romance and dinner and got neither as they ran out of food and even our bus ride to the harbour was bothered with a family with screaming kids - who brings a 2 and 3 year old on a Champagne sunset cruise with an open bar? It should have been adult only! So we were unable to enjoy the front of the boat because if I wanted kids on my anniversary date, I would have brought my own! Although it doesn't matter, we couldn't have found a secluded second anyway. During the bus ride our driver kept trying to sell us on discounts for partnering restaurants, talking about them as we passed instead of the sights. I felt like we were in an infomercial.

As soon as the sunset, the engines started and we were heading back, very disappointing. We would have been thrilled to pay more money to have less people and a longer ride!

I would recommend this tour but not for a romantic getaway. Great tour just not the experience we were hoping for! Although a huge Thank You to Captain Ryan for turning the boat and 'Bringing the sunset to us' for some amazing pictures!

Visited February 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HawaiiOceanSports, Consultant at Ocean Sports Sunset Champagne Sail, responded to this review, February 16, 2013
Aloha,
Thank you for taking the time to provide feedback about your Champagne Sunset Sail with us. We appreciate your honesty, and we'll pass along your kind words to the attentive crew you mentioned.
We do want you to know that we will review your constructive comments both with our caterer, and our Director of Boating Operations.
Ocean Sports is a family-friendly company - (as mentioned on our brochures and website, we do allow guests of all ages aboard any of our cruises) - but we are truly sorry that your experience with us was not up to your expectations.
Mahalo for sailing with us and providing information that will allow us to improve our service,
Hoku Lani (for the Ocean Sports Ohana)
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