I had the ono fish and chips and the ono was definitely fresh and tasty. The fries were typical. My husband had the ono fish sandwich and fries. You order at a little window and take your tray to tables on a covered patio overlooking a lake. It is relaxed and fast and relatively affordable, given that you are in a luxury area in Hawaii. The range in reviews suggests to me that some people are expecting a gourmet meal. This is definitely fast food, but a step or two up from McDonalds. If you are in the area and need a quick meal, this is a great spot. We drove over from the Mauna Lani to check out the shops and other dining options (Merriman's, Three Fat Pigs, Roy's are also located in the mall) and it was a fun little excursion and change of pace from the hotel's lunch menu.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.