We originally booked in Volcano Hale (one of three properties they own), but then decided we wanted a bit more luxury and asked about the availability of a room in Chalet Kilauea. We were very well looked after by Amber who sorted us with two nights in the recently refurbished Bamboo room. Wow, what a great decision this was! The room was fantastic - amazing huge windows with an outlook directly into the trees and Koi pond - it almost felt like we were sleeping outside. The amenties were superb - a his and hers bathroom and shower (huge walk in), amazingly comfortable bed, breakfast table, fridge, microwave etc. We also made good use of the communal jacuzzi! Definitely the highlight of the 16 days of our accomodation on the Hawaii Islands. Also worth mentuioning was the awesome Chalet Kilauea Kona coffee blend they provided during the stay - we even bought some to bring back to Sydney. Fabulous experience and would definitely stay here again.