I don't know what some of the previous reviewers experienced regarding bad customer service, but that was not my experience at all. This was the best part of our week on the Big Island. My 13 year old son and I signed up for the morning kayak and snorkel at Captain Cook. Ryan and Chris were excellent guides, super patient and genuinely kind people. Jeff, the owner was also super helpful and sincere. The kayaking conditions were ideal and the snorkeling is nothing short of amazing. We both felt very lucky to be there and will definitely do it again when we are back. This is a solid company and for the low price, it really can't be beat. Do not hesitate to give these guys a call or sign up online. You won't regret it.
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