We recently stayed at the Holualoa Inn for 2 nights after having been elsewhere on the island for a week. I was impressed by the grounds as we arrived and the common areas of the Inn were lovely. The room we stayed in was clean and the sheets were divine, but it was average otherwise. The breakfast in the morning was delicious and the staff did a nice job welcoming everyone and making introductions. In our room, I could easily hear neighbors moving around their room, but I felt that was to be expected. I did not expect however, to hear roosters at 4:30 a.m. There were ear plugs in the bathroom but it had not occurred to me they were there for a good reason. Another guest commented on the roosters as well, so it wasn't just a bad dream. My greatest disappointment was at checkout when I was asked if I had completed the Invoice left in our room. I hadn't, so I went back to the room to get it and was horrified to see suggested gratuity amounts of 10, 15 or 20%. At $400/night, our minimum suggested tip was $80--up to $160. Really? I am a good tipper, but we were there for 2 nights and had 2 meals there. We parked our own car and carried our own bags, so I felt the suggested amounts were not reasonable and the way it was handled made me terribly uncomfortable; and I didn't appreciate feeling that way on vacation. There were a few other pros and cons, but all-in-all reflecting on our time there, it felt like staying with a wealthy family member--the thing you have to decide is if you want to spend your vacation with your family, or if you go on vacation to get away from them. :-)
- Official Description (provided by the hotel):
- …an inspired vision of Polynesian elegance - Spectacular Pacific Ocean views, 30 lush acres of well-tended tropical fruit and flower gardens, 4,000 Kona Coffee trees, custom-tiled mosaic pool, exquisite inn guest rooms, cottage, covered open-air pavilion, exceptional service, rooftop, pool and garden gazebos and an abundance of Aloha Spirit. ... more less
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- Also Known As:
- Holualoa Hotel Holualoa
- Holualoa Inn Hawaii