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“First class!” 5 of 5 stars
Review of Holualoa Inn

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Holualoa Inn
76-5932 Mamalahoa Hwy, PO Box 222, Holualoa, Island of Hawaii, HI 96725   |  
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Ranked #1 of 6 Holualoa B&B and Inns
Cary, North Carolina
Top Contributor
63 reviews 63 reviews
29 hotel reviews
Reviews in 46 cities Reviews in 46 cities
56 helpful votes 56 helpful votes
“First class!”
5 of 5 stars Reviewed October 17, 2012

During our two week trip to Hawaii, this was our destination to be at for my husband's birthday and boy was it special! The property and the grounds are gorgeous and the view is one of the best from all of our stops along our trip. The house sits high above the Kona coast and is right in the middle of the coffee plantation 'highway' so it was a perfect location for not only peaceful views, but convenient to our coffee touring. I loved the special touches like the way the room was prepared for us with giant leaves, flowers and local Hawaiian sayings on the nightstand. Breakfast was amazing, with juices and fruits and other items grown right on the property. Irina was so very helpful to us in making dinner reservations, and we so enjoyed the Lilikoi juice we asked for extra!! We took some time to enjoy the patio up on the roof, a wonderful spot to unwind, also don't miss the chance to walk around the grounds and see the coffee trees. Their coffee was wonderful and we took a bag home! Thank you for a wonderful stay.

Room Tip: The Hibiscus Room has wonderful wide open views!
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holualoa Inn O, Guest Relations Manager at Holualoa Inn, responded to this review, October 30, 2012
Mahalo for your generous review. We’re thrilled to know your visit added a special experience on your husband’s birthday. There is much to see on the 30 acres and you discovered the best spots. Our lilikoi juice and syrup is as popular as our coffee. We look forward to welcoming you back “home” soon!
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177 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Paris, France
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 29, 2012

The category of "B&B" for this hotel is a bit misleading. The hotel is so special that it belongs in a category of its own. We have stayed in high end luxury resorts in places like Tahiti, Seychelle Islands, Bali, etc., and found the overall experience of the Holualoa Inn to be as special. The price is high, but worth it. It's like arriving at a multi-millionaire's private home and being welcomed as a special guest.

We spent a total of 7 nights, in two of the six rooms. They are all beautiful, but different, so it's hard to recommend one over another. The staff are all so wonderful that I don't want to mention any one by name, for fear of leaving someone out.

Although there is no dining room on the property, there is an excellent restaurant that is a 5 minute walk away (I think it is called Halualoa Cafe). We ate at about 10 different top end restaurants on the Island and thought that the one in Halualoa was actually the best of them all.

In terms of "practicality," first time visitors to the Big Island should know that the most beautiful beaches and hikes and sites are spread out all over the island. In other words, you need a car to see this island. We used the Halualoa Inn as our base, and went off every day after breakfast to explore the island, returning to the tranquility of Halualoa for dinner and the evening. We would have done the same thing if we had been staying at the Four Seasons or the Mauna Kea.

One recommendation: by all means rent a 4 wheel drive car! The most beautiful beaches on the island are not accessible to 2 WD cars. These beautiful beaches are usually not marked with signs on the road, and can only be identified as "take the dirt path on the left between mile marker 90 and 91 on the highway". The best way to find them is to buy a copy of the Big Island Revealed guide book. (The hotel has a copy.) In accordance with local custom, I will refrain from identifying the most beautiful beaches, as we want to keep them secret!

We will definitely return to the Halualoa Inn.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Holualoa Inn O, Guest Relations Manager at Holualoa Inn, responded to this review, September 4, 2012
Mahalo for your detailed review and suggestions. It’s exciting when our guests stay for a week and have time to enjoy the Inn and see many of the beautiful sites and beaches the Big Island has to offer. As you said, there are many wonderful restaurants to choose from and Holuakoa Gardens is one of our guests’ favorite spots. We look forward to welcoming you “home” soon. We will have your beach gear waiting for you!
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Billericay
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed August 6, 2012

Holualoa Inn was our first base after arriving in the Hawaiian islands from the UK, and it was a great place to wind down.

The B&B is beautiful and immaculately maintained. The rooms are not air-conditioned so we had to keep the windows open at night, but the property is about 1500 feet above sea level so it never felt too hot and there was a great breeze through our room (Orchid). We thought the noise from the tree frogs would be a problem - it was extremely loud all night - but we actually found it quite soothing and enjoyed the "back to nature" experience. The only problem was that, whilst the window nets kept out the mosquitoes, a few midges still managed to get through and we found ourselves keeping the lights very low when we came back to the room at night in order not to attract them. We still ended up with a few bites though!

The pool is spotless and attractive but can best be described as invigorating. It's unheated and was absolutely freezing! To be fair, the B&B warned us about this before we arrived (but not before we booked!).

As other reviewers have said, the breakfasts were delicious - nicely presented and very varied. The Kona coffee was amazing and the fruit (mostly home grown) was served perfectly ripe. The "treats" and juices that we left out each afternoon were another nice touch, not to mention the macadamia nuts, which we loved.

The common areas were superb, and there were so many places to "hide away". Everything has been thought of, even down to a laundry room. We just wish we had been able to stay longer - there is so much to see on the island, we didn't really get chance to enjoy all the facilities.

The staff were great. They couldn't have been more helpful, and were really good at recommending drives, beaches, restaurants etc. If anything, they were almost too attentive. Our tour of the property when we arrived took 45 minutes and we found the service a little too personal in some ways (as perhaps evidenced by the style of some of the management responses to each review) but we still loved it.

There was one uncomfortable aspect of our stay however which has resulted in our downgrading from 5 to 4 stars, and that relates to the request on the final bill for a tip. Coming from the UK, the American approach to tipping is alien to us, but we have been to the States on enough occasions to understand the approach and, wherever we travel, we always research tipping etiquette in advance and tip at the appropriate levels.

We had seen one or two earlier negative reviews on TA about the tipping policy at Holualoa but were still a little surprised to find a note at the bottom of our bill saying something along the lines of "many of our guests ask us about tipping, this is what you might like to tip at 10%, 15% and 20%." The 20% suggestion amounted to $200 for a 3 night stay which, quite frankly, we found insulting. At the end of the day this is an already expensive b&b with just a handful of staff, it is not a 5 star hotel, and to even receive a suggestion that we pay $200 was, in our view, quite insulting. We stayed at several similar b&bs whilst in the Hawaii islands and none of the others took this approach. We therefore felt very uncomfortable when settling our bill and, in fact, left a much lower tip than would otherwise have been the case. It has left us with a slightly negative memory of this otherwise excellent property and we really hope that this comment may encourage the b&b to re-think their policy on this.

Tipping issues aside, we would have no hesitation whatsoever in returning to Holualoa.

Room Tip: Our room, Orchid, was at the end of a corridor and we found it to be very quiet.
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  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holualoa Inn O, Guest Relations Manager at Holualoa Inn, responded to this review, August 13, 2012
Thank you so much for taking the time to review our Inn and our team. Our goal is to provide an extraordinary Big Island experience so we rely upon and cherish our guests’ feedback. We are happy to read that you enjoyed your Holualoa Inn experience overall and we will certainly consider your recommendations as we move forward. Mahalo nui loa!
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Houston, Texas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 18, 2012

My husband and I went to Hawaii for 1 week and stayed at cheaper hotels for part of the trip so we could splurge and stay here 2 nights-- it was worth it! Absolutely gorgeous mansion looking down at Kona with it's own coffee grown on site! Beds were super comfy and the food was delicious and local. Both mornings we were there we enjoyed coffee on the upper terrace and breakfast with new friends around the main dining table. When we asked the staff a good place to go snorkeling they gave us snorkel gear to use free of charge! Would absoluetly recommend it to couples looking to get away on the big island.

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Holualoa Inn O, The Turtle Team at Holualoa Inn, responded to this review, July 24, 2012
Mahalo for your recommendation! The upper lanai is definitely one of our guests’ favorite locations because the view is spectacular. We’re thrilled to know you enjoyed the snorkel gear. The fins, boogie boards and beach chairs, make for a fun day at the beach. We look forward to your next visit.

Holualoa Inn Ohana
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Kailua-Kona, Hawaii
Top Contributor
115 reviews 115 reviews
21 hotel reviews
Reviews in 40 cities Reviews in 40 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed June 21, 2012

If you are looking for any extraordinary island experience away from the hustle and bustle of a beach resort experience, you will find it at the Holualoa Inn. Instead of the beach, you will stay in coffee country artist community, yet have all the luxury of a koa wood filled Bali style Inn: excellent breakfasts, friendly helpful staff team, gardens to walk around, and many private areas to just sit and read and enjoy the view. The beaches and restuarants are near but not walking distance. It is expensive but worth it. I agree with previous reviews that the down side is that because it is really a multilevel home, noise from people walking and talking in halls can be a problem if you are planning to sleep in.

Room Tip: The Hibiscus room has expansive views of the coastline, All rooms are beautiful and luxurious.
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  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, (The Turtle Team) at Holualoa Inn, responded to this review, June 25, 2012
Your kind words capture the essence of the Inn, “excellent breakfasts, friendly helpful staff team, gardens to walk around, and many private areas to just sit and read and enjoy the view.” We are thrilled to have so many talented artists and galleries within walking distance. The 5,100 coffee trees on our 30 acres make for a great cup of Kona coffee! Mahalo for your visit and review, please come back “home” soon.
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Grosse Pointe Woods, Michigan, United States
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 21, 2012

The inn is just outstandingly beautiful, nestled in the mountains and overlooking the shoreline. They have a working farm, and grow their own coffee, mangos, etc etc. Chef Brian is just so much fun to be around, and he prepares top notch breakfasts! Don't be afraid to make requests. He also prepared a lunch for our beach day which was just perfect.

I highly recommend booking a massage, the massage therapists are wonderful! We chose to do our massage outside in their outdoor gazebo. Bring your ipod with your favorite relaxing mix.

The sheets on the beds are amazing, and are available for purchase in several great colors. They ship them straight to your house!

Room Tip: The Coffee Cherry room has a private jacuzzi that nobody else can use! Just sayin ;)
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, (The Turtle Team) at Holualoa Inn, responded to this review, June 25, 2012
Mahalo for your lovely comments. Our sheets are incredible! We’re happy to know you’ll be enjoying them at your other “home.” Yes, the couple massages are pretty special and very popular with our guests. We’re pleased your “To Go Lunches” hit the spot on beach day. Chef Brian awaits your return to delight you with more delicious breakfasts!
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Smyrna, Georgia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 15, 2012

If you're going to stay on the Kona side of the big island, don't miss this place! We booked 4 nights here based soley on the website and trip advisor reviews, and we weren't sorry. It's perfect!

The staff are all very friendly, welcoming, and genuine, and make you feel right at home from the minute you walk through the door. We stayed in the Plumeria suite, and we would highly recommend it. The king size bed was one of the most comfortable we've ever slept in. This room offered a lot of privacy because no other sleeping rooms are near it, but is probably not the best for someone who likes to sleep late, because the dining area is directly above it and folks walking around up there can get a bit noisy. Brian's breakfasts are unique, interesting, and tasty...we're still dreaming of his lilikoi (passion fruit) syrup...soooooo GOOD! To call this a B&B isn't fair, because the grounds and rooms are so expansive and offer more privacy than I've ever experienced at a B&B.

The village of Holualoa is a nice retreat from the busyness of beach town Kilua-Kona. Dining options in Holualoa are very limited (Holuakoa Cafe is really the only option), so be prepared to do some driving....it takes 15-20 minutes on some narrow windy roads to get to Kilua-Kona. This was a vacation and stay we'll never forget...and we'll probably be back...hopefully soon!

Room Tip: We stayed in the Plumeria suite, and we would highly recommend it. The king size bed was one of the...
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  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cassandra H, Guest Relations Manager at Holualoa Inn, responded to this review, May 18, 2012
We're always interested to know how our guests find us. We appreciate you sharing the Website and TripAdvisor Reviews are what made you decide to reserve the 4 nights. Plumeria is a great room! Chef Brian's breakfasts and his lilikoi syrup is worth dreaming about. We all loved reading, "To call this a B&B isn't fair, because the grounds and rooms are so expansive and offer more privacy that I ever experienced." There is a lot to see and do on the inn's 30 acres. We look forward to your return "home" soon. The Plumeria room says, "Aloha" and misses you too! Mahalo nui loa,
Holualoa Inn Ohana
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Additional Information about Holualoa Inn

Address: 76-5932 Mamalahoa Hwy, PO Box 222, Holualoa, Island of Hawaii, HI 96725
Phone Number:
Location: United States > Hawaii > Island of Hawaii > Holualoa
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #1 of 6 B&Bs / Inns in Holualoa
Price Range (Based on Average Rates): $$$$
Official Description (provided by the hotel):
…an inspired vision of Polynesian elegance - Spectacular Pacific Ocean views, 30 lush acres of well-tended tropical fruit and flower gardens, 4,000 Kona Coffee trees, custom-tiled mosaic pool, exquisite inn guest rooms, cottage, covered open-air pavilion, exceptional service, rooftop, pool and garden gazebos and an abundance of Aloha Spirit. ... more   less 
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Also Known As:
Holualoa Hotel Holualoa
Holualoa Inn Hawaii

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