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“Great Tour guide” 5 of 5 stars
Review of Gecko Big Island Tours, LLC

Gecko Big Island Tours, LLC
38 Hihio Road, Hilo, Island of Hawaii, HI 96720
+1 808-747-6555
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Ranked #10 of 59 Activities in Hilo
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Attraction details
Owner description: Private, custom and small group tours on the Big Island. Our most popular and favorite tours include Hamakua Coast, Akaka Falls, Kalapana, Hilo Town and Volcanoes National Park. We offer complimentary hotel, airport and pier pick-up and return. We specialize in maintaining a vacation-paced tour tailored to our guests desires. Our guides have been trained by Volcanoes National Park staff to enhance your volcano experience.
Coolangatta, Australia
1 review
3 helpful votes 3 helpful votes
“Great Tour guide”
5 of 5 stars Reviewed January 15, 2014

While visiting Big Island when we were on the "Pride of America", we had Mark as our tour guide for two days. This meant he had to travel across the island from Hilo to Kona on the second day to pick us up for another interesting day of sightseeing. His detailed information on so much on our tour helped us to get a very good appreciation of the island.
After we had left our lunch stop, one of our party realised he had left his backpack at the cafe. Mark readily returned to the lunch stop to retrieve the backpack. This was greatly appreciated.

Visited December 2013
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula T, Owner at Gecko Big Island Tours, LLC, responded to this review, February 23, 2014
On behalf of Mark (my better half!) thank you so much for taking the time to write a review on TripAdvisor. Mark says come back and see the rest of the island!
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30 reviews from our community

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English first
Brisbane, Australia
1 review
2 helpful votes 2 helpful votes
“Gecko Big Is Tours - worth every penny!”
5 of 5 stars Reviewed January 9, 2014

We were travelling around the Hawaiian Islands on the Pride of America.
We organised a Tour around Big Island with Gecko Tours in Dec 2013 - having done other tours on other islands, we were expecting this tour to be just as commercialised - how wrong we were - not to mention a much more reasonable rate.
The Tour bus (12 seater) was clean and comfortable.
Mark was our guide for the tour - very pleasant and very imformative.
Mark went out of his way to fulfil the entire tours requirements. Took us to places off the beaten track, away from and including the standard tour runs.
We enjoyed the tour so much, we booked another (different) tour with him the next day.
Wish Gecko Big Island Tours all the best - there are a lot of other Tour Companies that could learn off you guys.
Cheers - Ian, Brisbane Australia

Visited December 2013
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula T, Owner at Gecko Big Island Tours, LLC, responded to this review, February 23, 2014
Mark sends a cheery hello and a big thank you for taking the time to write a nice review for Gecko Big Island Tours!
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Fredericksburg, Virginia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Great time with wonderful guide!”
5 of 5 stars Reviewed January 5, 2014

My family of 4, including a teen and preteen, took the Ocean and Lava tour. Paula was our guide and she was great! What made the trip even better - we were the only folks on the tour, so we had her all to ourselves! She was very informative and insured we all had a great time. We learned a lot about the area and got to see some sights we would have never discovered without her! She made sure the kids had a great time as well! I would highly recommend this company!

Visited December 2013
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula T, Owner at Gecko Big Island Tours, LLC, responded to this review, January 7, 2014
Aloha and thank you for your nice review! I had a great time showing you and your family around the Kalapana area. I'd love to see copies of the photos you took! Happy Trails. Paula
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Perth, Australia
Senior Contributor
35 reviews 35 reviews
15 attraction reviews
Reviews in 15 cities Reviews in 15 cities
23 helpful votes 23 helpful votes
“Really pleasant and personalised island tour”
5 of 5 stars Reviewed August 11, 2013

I booked this tour - Hilo Hawaiian Experience - through Cruising Excursions.com before leaving on our cruise because of the good reviews on Trip Advisor. My husband and I were not disappointed. Paula was our lovely guide, taking us on a very interesting and different type of tour from the usual big tour companies. She was very knowledgeable about the area and we felt as if we were on an outing with friends rather than a cruise excursion. A very enjoyable and memorable experience.

Visited May 2013
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula T, Owner at Gecko Big Island Tours, LLC, responded to this review, February 23, 2014
Nothing like being very late to respond to your very nice review! Thank you so much and we hope to see you back on the Big Island of Hawaii very soon! Happy Trails, Mark & Paula
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Perth W.A
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Very enjoyable ,informative and relaxed tour of the Hilo area.”
5 of 5 stars Reviewed June 28, 2013

At the end of four weeks touring of the canyon countries in US we were aboard The Pride of America cruising the Hawaiian Islands.Shore excursions purchased aboard the ship were quite expensive and just ok .I remembered reading reviews of Gecko Tours on Tripadvisor and contacted Paula a couple of days before arriving in Hilo,She suggested a six hour tour of the town, rainbow falls Volcanoes National Park and beautiful stops along the stunning coastline and picturesque forest drives, all very relaxed and not on the usual tour bus routes. Just like being shown around by a friend with so much local insight. There was only four of us that day and it was great fun and we finished at the Macadamia Factory for a delightful walk through their beautiful grounds and a snack lunch and ice cream in the café. A perfect end to a wonderful day.
We saw the sea turtles and the steam vents and much more and would highly recommend a day out with Gecko tours at a very reasonable price. Thanks again Paula and best regards.

Visited June 2013
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula T, Owner at Gecko Big Island Tours, LLC, responded to this review, February 23, 2014
Thank you so much for sending the review! We are so very late in our housekeeping ... but not in our joy of showing off the Big Island of Hawaii! Thanks again for the kind words.
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