Found the front desk to be very accommodating and helpful. We had two adjoining oceanview rooms as requested (on the fourth floor). It was very enjoyable to watch the cruise ships coming in in the morning. We stayed for one night while we were exploring the east side of the island. We didn't eat there as we arrived late and left early. The hotel has great views out the ocean side and has so much architectural potential. The rooms were clean but were very outdated. Fridges worked but I've never seen such old ones. A major renovation could make it a spectacular property however we found it very acceptable for our purposes. I wouldn't have wanted to stay here for any length of time. When we were checking in, airline crew were checking in as well and I always find that to be a good indication that the property is going to be okay. We paid just over $100/night between Christmas and New Year's.
- Official Description (provided by the hotel):
- Hilo Hawaiian Hotel, Hilo's best full-service hotel, offers outstanding views of the ocean or quaint Hilo Town framed by the backdrop of Mauna Kea. Located on Hilo Bay, and approximately two miles from Hilo Airport, Hilo Hawaiian Hotel is the perfect headquarters for exploring the Hawaii Volcanoes National Park. Enjoy incredible views of Mauna Kea, Hilo Town, and beautiful and historic Coconut Island. ... more less
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- Also Known As:
- Hilo Hawaiian Hotel
- Castle Hilo Hawaiian Hotel Hawaii