I stayed at the Wild Ginger Inn with my mother in June of 2005. I heard of this place from my Lonely Planet guidebook and, after checking out their website (which isn't updated, by the way -- the peacock didn't stick around when the owners took over -- and I really don't blame it!) and looking at cautionary tales posted on this very website about the place, I decided to give the Wild Ginger Inn a try. I'm all about adventure & staying at places that are basic -- so long as they are still reasonably confortable and offer an unique experience. Well, my mother and I definitely got more than we bargained for! Here are our thoughts:
SOME POSITIVE THINGS ABOUT THE INN:
1) The garden is extraordinary! Mom really loved having her smoke & chilling out in the garden. Unfortunately, things have gotten a little overgrown and we didn't feel comfortable chilling out out there for a long period of time. The open air gathering room just off the office is also a funky hang-out spot. I recommend a nap in the hammock.
2) The new owners are very friendly, personable, and were more than willing to help us out when we decided to cut our stay short. (We had pre-paid for four nights and only stayed for one).
3) There is a certain charm about the Inn. It's in a great location (albeit a walk from the town centre)with Hilo Bay on one side and a lush ravine on the other. Unfortunately, the Inn has degraded so much that most of the charm is gone. The sound of the frogs at night is amazing but, if you need things a little more quiet, don't expect to be able to close your window!
WHY I WOULD NEVER STAY THERE AGAIN:
1) I feel like you definitely get what you pay for at the Wild Ginger, and thankfully we didn't pay much! Our room was quaint but damp because our widnows wouldn't close. The bathroom was very sub-standard, with grime in every corner, a floor desperately needing to be redone, and little bugs marching across the linoleum as I sat (reluctantly) on the toilet. On the more positive side, the fridge in our room worked well and the bedding was definitely clean (albeit damp).
2) The historic plantation that makes up the Inn is made out of wood. What do termites like to eat again? Oh yeah! Basically, my mother and I were run out of our room by a swarm of winged termites. They came in through the bathroom window, attracted apparently by the glow of our humble television screen. I left our room to go and speak with the manager (my mother was terrified at this point), and was greeted by an absolute swarm (I'm talking thousands of them) of termites flying around. The manager was very empathetic and agreed to let us stay in a different room for the night. We checked out another room, which was also inundated with termites. Finally, we found a room that was reasonable. I grabbed the keys, help my mother to our new room and we holed up for the night, fearful of the creepy-crawlies around us. Did I mention the spiders, crickets and humongous cockroaches yet?
3) We packed up all our stuff and left the Inn first thing the following morning. The owners were helpful & refunded us fully. I'm very annoyed, however, that they didn't tell us more about their termite problem. The Manager asked me if we had been warned, because, apparently, from 6 to 8pm we were supposed to have all our lights off to avoid attracting a swarm of termnites to our room. We were told nothing when we checked in and I felt that this was very poor service!
In conclusion, I would never stay at the Wild Ginger Inn again. I wish the owners luck with their renovations and upkeep and, hopefully they can deal with their facility issues and restore the romantic charm that once made this historic sugar plantation lodging a unique place to stay. Although a little grungy itself, we generally foiund Hilo to be a fun and interesting place to visit and would definitely return.
Whatever you decide, I hope that you have an awesome time visiting the amazing Big Island!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.