I had an amazing time at Arnotts!! I highly recommend it and I will definitely return!
Arnotts offers a variety of lodging options at a very reasonable price. Those who are accustomed to staying at Hostels will consider Arnotts a definite step up. I had a private dorm room and it was a really great place to unwind from all of my Big Island adventures - quiet, clean and comfortable. Bathroom is clean and well-designed. The Kitchen was also kept clean and came in very handy with all of the great local organic produce available in Hilo.
I'm reluctant to call them 'staff'; I think 'ohana' (family) is more appropriate. All the staff are super friendly. Doug, Gloria and Dino really made me feel like part of the fold. My big tip is to get to know the staff well - they are full of great advice and have such interesting stories to share if you're willing to listen. Special mention to Leena for being the most cheery and helpful person on the planet. She fielded my incessant questions with a genuine smile and a frankness that one will only find in Hilo.
Tours and Adventures:
This is where the Arnotts team really excels! I did three tours: Mauna Kea, Valleys and Volcano. I can't fault any of them. The tour guides really know their stuff and are awesome people too! Also, if you let them know what kind of stuff you'd like to see, they are always willing to give you advice. I particularly enjoyed my customised adventure tour, lead by the adventurous Lauren.
Overall, Arnotts is a great place to be if you're open to adventure and meeting wonderful people. I will definitely look them up when I'm back in Hilo.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aloha Artie!! Mahalo, for your positive review. It was a pleasure meeting you as well and thanks for choosing Arnott's Lodge & Hiking Adventures for your accommodation and tour experience. We look forward to seeing you again soon in the future with your family and friends.
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We were touched that you called us your "ohana" as we strive to treat our guests as family and make them feel at home.
Thanks for acknowledging our fine team and yes, they are filled with knowledge about the island. Some of us have made Big Island their home for 10-30 years and there are some on our team that was born and raised on the island so talking to our local staff can prep you to what you really want to see. Lena, was born and raised on the island and Lauren is originally from CT but LOVES Hawaii.
We are glad you took all of our tours!! We take pride in our guides and their passion and knowledge in sharing about the Big Island. By taking all tours you got a sense of what the east side of the island has to offer. Of course you can always rent a car and do it on your own but why not have a local guide that can offer insight and adventure on your tour? And yes, we can also customize your tour to your time and needs.
Artie, we look forward to your next adventure with us at Arnott's Lodge & Hiking Adventures. We wish you all the best in your career in AUS. Aloha and Mahalo.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.