We stayed here two separate times when I was visiting with my buddy. We stayed in the semi private room as the deluxe room was sold out on both visit. The rooms are super clean, bathroom and kitchen is newly renovated. Checkin was painless and the staff are very helpful.
The location of the hostel is great, it is about 10min drive from Hilo Airport. Since I don't feel comfortable staying in downtown Hilo (downtown hilo is a little sketchy at night) so this is perfect. The only complain i have is the bed during the first visit, the mattress feel a little weird.. kinda like sleeping on a layer of plastic.
I would recommend staying here if you ever visit Hilo, and make sure you check out Richardson ocean park, nice spot to see turtles and occasionally the Hawaiian monk seal if you are lucky.