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“Basic but comfortable accommodation” 3 of 5 stars
Review of Hilo Seaside Hotel

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Hilo Seaside Hotel
2.0 of 5 Hotel   |   126 Banyan Way, Hilo, Island of Hawaii, HI 96720   |  
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Ranked #4 of 8 Hotels in Hilo
Brisbane
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
“Basic but comfortable accommodation”
3 of 5 stars Reviewed October 25, 2013

This is motel-style accommodation: nothing fancy but it seems there aren't really fancy hotels in Hilo anyway! The room was basic but comfortable and reception was friendly. Had breakfast at the restaurant one day which was nice and decent service. Free wi-fi is available in the lobby. Some people have commented there weren't many car parks available but we never had an issue with this even late at night. Hotel is closely located to airport and short drive to town centre. Good for short stays but probably wouldn't spend longer than a few nights here.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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618 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Melbourne, Victoria, Australia
Senior Contributor
37 reviews 37 reviews
4 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 25, 2013

Had requested cheaper type of accommodation from travel agent in Australia who was unsure of recommending this hotel. We were only staying one night and doing a helicopter flight over The Volcanoes National Park. Hotel was close to the airport and very easy to locate with a map. Was very pleasantly surprised with this hotel. Presentation was very nice with the fish pond out the front and the garden. Gardens inside the hotel were green and attractive. Lobby and rooms had fresh flowers that were colourful and charming. Room beside the pool was clean and comfortable and as the hotel appeared quiet when we were there we were not disturbed at all by being so close to the pool. The restaurant at the front of the hotel, was friendly reasonably priced and the food was good.

Hotel is located across the road from a lovely bay area and we had a view of the Pride of America which was in port as we took a pleasant walk. I left my camera in the lobby while using the foyer wifi and in the morning it had been handed in by the security guard.

Hotel decor was a bit dated but comfortable and homely.

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 24, 2013

To me, this is more a motel and not a hotel.
Rooms were OK. The building is from the 50's and you'll see it.
Internet is only free in the lobby. For the WLAN on the room you've to pay extra.
The restaurant from the hotel is also OK. For Breakfast, we took the car and went to the next Starbucks or bought some breakfast the day before (Safeway/Wallmart about 3 miles).

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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San Francisco, California
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed October 22, 2013

I live in this town and have in the past frequently used this facility as well as their Kono hotel for friends, family and self but, since new ownership raised prices without added renovations... better to seek out hostel-type accomodations eg. Hilo Tropical Garden, Arnott's Lodge, Backpackers, Wild Ginger. Crummy as some of these are...at least the dollar hit isn't as painful!

Room Tip: Overlooking koi pond are more expensive, next to pool can be noisy. Top floor is ok.
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  • Stayed October 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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kimiwoodd, Manager at Hilo Seaside Hotel, responded to this review, October 23, 2013
We appreciate your business, as well as your comments. You are mistaken in that the Hilo Seaside Hotel is under new ownership and management—The Hilo Seaside is Hawaiian Family owned and operated, celebrating over 50 years of Hawaiian Hospitality. We are in the process of renovating all of our guestrooms, and guest areas. We know our guests will enjoy the outcome. I hope you will give us another try.
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Boston
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 20, 2013

We spent just one night after arriving at the airport in the evening. We found our room to be clean and comfortable. The shower was excellent. The view from the balcony was very nice (ocean). The Coconut Grill restaurant (attached) was also very nice for breakfast (try the banana bread!). I agree with one reviewer that the parking was not the best. There are limited spaces on the grounds (I found one of the last two spaces open at 9:30 pm). Others have to park on the street in front of the lobby. There's a nice walk along the ocean from the hotel around the Banyan Peninsula. Overall we were happy with the choice and wouldn't hesitate to return. Note: if you have a lot of luggage be aware that they have two floors and no elevators.

Room Tip: Ask for a first floor room if you have a lot of luggage.
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  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Rapids
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 16, 2013

We stayed at Hilo Seaside for one night. It was ok. Very dated, extremely nice staff and rooms seemed clean. We pretty much just needed a place to sleep as we flew out the next morning. We liked the location, close to the airport. Not a place I'd want to stay long at.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Los Angeles, California
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed October 13, 2013

Clean hotel out of the 80's....Rooms were cleaned every day, Check-in was simple...Close to airport and eating venues....
Great hotel for ground zero in starting your trip around Hilo, volcano national park, and only 5 mins from the airport....
Only problem i had was parking, if arriving after 9pm it was a problem locating a parking spot..The parking lot doesnt have enough spots to accomodate all cars, such is the problem i had on a daily basis...
Nice hotel, friendly staff, would recommend it to others

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilo Seaside Hotel

Address: 126 Banyan Way, Hilo, Island of Hawaii, HI 96720
Phone Number:
Location: United States > Hawaii > Island of Hawaii > Hilo
Amenities:
Business Center with Internet Access Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 8 Hotels in Hilo
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hilo Seaside Hotel 2*
Number of rooms: 140
Official Description (provided by the hotel):
The cozy town of Hilo, on the east side of the Big Island is a tropical paradise filled with fragrant island flowers, pristine forests, and magnificent miles of orchid farms. The Hilo Seaside Hotel is an oceanfront hotel located on the shores of Hilo Bay, on historical Banyan Drive. This affordable Hawaiian owned hotel is a scenic 40 minute drive to Hawaii's Volcano National Park, and just a few minutes by car to quaint Hilo Town. ... more   less 
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Also Known As:
Hilo Seaside Hotel Hawaii

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