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“Haven in Hilo” 4 of 5 stars
Review of Hilo Seaside Hotel

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Hilo Seaside Hotel
2.0 of 5 Hotel   |   126 Banyan Way, Hilo, Island of Hawaii, HI 96720   |  
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$10 OFF&FREE ROOM UPGRADE
Ranked #3 of 8 Hotels in Hilo
dc
Top Contributor
70 reviews 70 reviews
23 hotel reviews
Reviews in 33 cities Reviews in 33 cities
28 helpful votes 28 helpful votes
“Haven in Hilo”
4 of 5 stars Reviewed July 1, 2012

We arrived in Hilo quite late. A taxi brought us the short distance to the hotel. Yes, it is quite old, but we thought very well kept. The room was spacious and cool. If there were noises from other rooms we were too tired to hear them. The bed was clean and comfortable. The staff were kind and helpful. Breakfast the next morning was more than adequate. There are flowers throughout the hotel. The pool looked inviting but we hadn't time to enjoy it. Staying on the Hilo side of the Big Island is a much more Hawaiin experience than you are going to get on the Kona side.

Room Tip: A room on the pond side seemed to be quieter.
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  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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507 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sacramento
Top Contributor
88 reviews 88 reviews
30 hotel reviews
Reviews in 36 cities Reviews in 36 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed June 25, 2012

Just okay. We stayed here one night, the staff here is very nice. Since there isn't too many choices to stay in Hilo this was basically our only option.
The rooms are old and the walls are very thin. You could hear your neighbors talking, watching t.v., etc. So a good night sleep is not going to happen.

There is a restaurant in the hotel which is pretty good.

The only thing nearby is a park across the street.
Close to airport

Room Tip: Away from the street
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  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hawaii
Top Contributor
62 reviews 62 reviews
9 hotel reviews
Reviews in 23 cities Reviews in 23 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed June 22, 2012

There are not many hotels in the Hilo area - unlike Kona - but there are many things to see and o on this side of the island, so your options are limited to a hotel along the Banyan Drive area, renting a vacation home or bed and breakfast, or if you have military privileges, staying in the Volcano area.

We stayed at the Hilo Seaside - related to the Kona Seaside. The staff was friendly, especially helping with the kamaaina (or Hawaii resident) rates. They were very accommodating with a handicap room (ground floor) with parking close by.

Overall the room is clean - but the bed was not too comfortable, A/C unit small (I think the BTU's was too low for the size of the room), TV channels limited (no HBO or frills). It's not a fancy place but decently clean. There are 2 iMac's in the lobby (15 minute max; must leave your ID with the front desk), laundry facilities, and a small pool. The location is great - 5 minutes from Hilo Airport - and the hotel is very easy to find, located right on the main drive.

Not anything like a Hilton or Marriott, but it's good enough for short trips and if you're not staying in the hotel all day long.

  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed June 18, 2012 via mobile

It was surprisingly clean based on first impressions. Very dated in the rooms. Really tight parking also.

  • Stayed June 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 16, 2012

We were only here for one night but it made a big impression!
Pros:
Beautifully landscaped. The gardens surround and run through the whole place. Must see it to appreciate it.
Clean and comfortable. The rooms were older but they were in good condition. Everything is well maintained.
Breakfast was great. Good service, good food, included in the price, what more could you want.

Cons:
Lots of stairs. It can be a little clumsy moving your wheeled luggage around. Adds to the charm but could rub some people the wrong way.
Bugs. There were some non-biting, not gross at all bugs that shared our room with us. Not a big deal but the one in the coffee maker was a little much...

Room Tip: Ask for something with a view of the pond!
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 12, 2012

Hotel is correct for a one night stay. Hotel interior looks older than exterior but the room was clean. Nice garden nearby and some food options in walking distance.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
75 reviews 75 reviews
30 hotel reviews
Reviews in 25 cities Reviews in 25 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed May 31, 2012

This is great local style hotel. Old but up kept well. Nice, accomodating friendly staff. If you want luxury, go to Kona. Hilo is such a friendly, low key city. Friendly people, abundance of flowers and fruits. If you want to relax for a day or two, get away from the city, Hilo is the place. Hotel has a swimming pool but did not use it. If you are arriving late, call the hotel so they will hold your chosen room. Otherwise they may assign it away. Room was clean, free coffee in the rooms. Small restaurant in the lobby, but did not eat there. Had meals at Ken's Pancake House close to the hotel. You will need a car in Hilo, need to drive to pretty much everywhere.

  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilo Seaside Hotel

Address: 126 Banyan Way, Hilo, Island of Hawaii, HI 96720
Phone Number:
Location: United States > Hawaii > Island of Hawaii > Hilo
Amenities:
Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Hilo
Price Range (Based on Average Rates): $
Hotel Class:2 star — Hilo Seaside Hotel 2*
Official Description (provided by the hotel):
The cozy town of Hilo, on the east side of the Big Island is a tropical paradise filled with fragrant island flowers, pristine forests, and magnificent miles of orchid farms. The Hilo Seaside Hotel is an oceanfront hotel located on the shores of Hilo Bay, on historical Banyan Drive. This affordable Hawaiian owned hotel is a scenic 40 minute drive to Hawaii's Volcano National Park, and just a few minutes by car to quaint Hilo Town. ... more   less 
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Also Known As:
Hilo Seaside Hotel Hawaii

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