This hotel is right on the bay. Check-in was disappointing. I reserved a king room and received 2 double beds. A friend checked in right after I did and received a king room. What the heck? I asked about it and was told they didn't have anything else available. That's an odd answer when you just gave a king room to the person right after me.
This hotel is old school. They have actual keys for the room doors. The keys are kept in shelves behind the front desk which seems a bit concerning as far as security goes. Anyone can take the key and get into a room.
There are no phones in the room. The staff says you are to use your cell phone to call a number if you need them. There is no wifi in the room, only in the lobby.
I only booked one night and checked out at 7am so as to avoid being in this hotel any longer. The good thing is the room and bathroom were clean. The lobby bathroom left alot to be desired. The faucet had rusted and the mirror was disintegrating in the lobby bathroom. Unfortunate.
- Official Description (provided by the hotel):
- Experience the relaxed pace of Hawaii Island when you stay at the iconic Hilo Naniloa Hotel, located near downtown Hilo's quaint shops and eclectic restaurants, and the Hilo Airport. A favorite destination of both kamaaina and visitors for generations, our waterfront hotel welcomes you with comfortable and affordable accommodations, sundeck and pool, golf course, and 24-hour front desk. As a bonus, when you book directly with Hilo Naniloa Hotel each guest receives a free round of 9-hole of golf for every day of your stay! ... more less
- Reservation Options:
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- Also Known As:
- Naniloa Volcanoes Hotel Hilo
- Hawaii Naniloa Hotel Hilo
- Naniloa Volcanoes Hilo
- Hi Naniloa Hotel Hilo
- Hilo Naniloa Hotel Hawaii