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“Good for just a place to sleep” 2 of 5 stars
Review of Hilo Naniloa Hotel

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Hilo Naniloa Hotel
2.0 of 5 Resort   |   93 Banyan Drive, Hilo, Island of Hawaii, HI 96720 (Formerly Naniloa Volcanoes Resort)   |  
Hotel amenities
Ranked #5 of 8 Hotels in Hilo
Auckland Region, New Zealand
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
“Good for just a place to sleep”
2 of 5 stars Reviewed November 18, 2013

In major need of a do up! Has so much potential to be an amazing resort but we found it to be just an average hotel. Rooms were very basic, paper thin walls. Would recommended this place to anyone on a budget, but don't expect too much as its very very basic.

  • Stayed October 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Terry D, General Manager at Hilo Naniloa Hotel, responded to this review, February 22, 2015
Aloha,
Once our comprehensive renovations are completed that are currently in progress, we will be a full service and very desirable resort to vacation and hope you can check us out.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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114 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Additional Information about Hilo Naniloa Hotel

Address: 93 Banyan Drive, Hilo, Island of Hawaii, HI 96720 (Formerly Naniloa Volcanoes Resort)
Location: United States > Hawaii > Island of Hawaii > Hilo
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 8 Hotels in Hilo
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hilo Naniloa Hotel 2*
Number of rooms: 142
Official Description (provided by the hotel):
Experience the relaxed pace of Hawaii Island when you stay at the iconic Hilo Naniloa Hotel, located near downtown Hilo's quaint shops and eclectic restaurants, and the Hilo Airport. A favorite destination of both kamaaina and visitors for generations, our waterfront hotel welcomes you with comfortable and affordable accommodations, sundeck and pool, golf course, and 24-hour front desk. As a bonus, when you book directly with Hilo Naniloa Hotel each guest receives a free round of 9-hole of golf for every day of your stay! ... more   less 
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Also Known As:
Naniloa Volcanoes Hotel Hilo
Hawaii Naniloa Hotel Hilo
Naniloa Volcanoes Hilo
Hi Naniloa Hotel Hilo
Hilo Naniloa Hotel Hawaii

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