We stayed on a very high floor facing the bay. The view was great! The room was not. We are a couple and requested a king bed, but they had none available so we had two queens instead. Ok not that bad. The bedsheet had stains on it that looked like blood. There was coffee, no coffee maker, the caulk in the shower was mold staind. And the vents are very dusty. The AC in the room did not get very cold and it was very very loud! It was a little hard to sleep with the noise.
Overall, Its an old hotel, in desperate need of renovation. I can imagine in the past it was ver grand! There are shops on the lobby floor that seem to be empty for years now... its like a ghost town, a once-great-hotel.
The staff however was very nice. When we alerted them of the bedsheet issue and the coffee maker and they addressed it. The vents and AC were beyond their control at the time. For the price, its ok, but I wouldn't stay here again, unless they renovated.
- Also Known As:
- Naniloa Volcanoes Hotel Hilo
- Naniloa Volcanoes Hotel
- Hawaii Naniloa Hotel Hilo
- Naniloa Volcanoes Hilo
- Hi Naniloa Hotel Hilo
- Hilo Naniloa Hotel Hawaii
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