The grandeur of the nature is striking in this aging hotel. Time wears away even the greatest palaces, but the natural beauty of the Hilo Bay, the spectacular views of Mauna Kea vocano and fresh sea air make up for the fading paint exterior. The rooms are clean and simple and the room service is excellent. The rooms are spacious with fresh air balconies overlooking the sea and Coconut Island. I will trade natural beauty and easy access to a swim in the sea for all of the most modern amenities and Amusement Park amenities of newer hotels. Importantly, the modest prices reflect the simplicity of the hotel. Both downtown Hilo and Hilo Bay in one direction, and beautiful seaside parks in the other direction are accessible by walking.

Recently stayed here end October 2012- under construction but shoddiest hotel ever stayed in - elevator did not work - and looked like homeless were using grounds - I was charged a fee bc house keeping couldn't find a floral bedspread when we left - but no bedspread ever existed! Avoid at all costs!

Hi We stayed in this Hotel for three nights , the best part is with this Hotel you can be part of city and Lawa ( cold ) and touching Sea too , i really use to like Walk around Banyan Drive road which was right next to our hotel , its a beautiful walk around Hundreds of years old trees , there was a local market near this hotel .
Everything was reachable , Hotel was very clean and staff was very friendly .

I reviewed this hotel last spring when we stayed to attend a swim meet. Our room on the 7th floor was nice and there were 2 of three elevators working at the time. We stayed again and paid for a end unit room at a higher price. We were put on the 3d floor which was disappointing as the view was much better the previous stay. It was fun when the Disney ship came around the point at 5:30 am the next morning. If I hadn't known it was arriving I would have missed the one high point of the stay. There was know comfortable chairs or couch in the room although there was enough room for it. The wrap around balcony was nice.

The public areas had gone downhill. Only one elevator was operating and that was slow!!!! The made walking up and down the stair to and from the 3d floor an advantage. However, the was chipped paint all over the stairwells as if they have never been cleaned. It is obvious this hotel is owned by a union where rules are the most important thing. At check in we were made to sign a form that promised we would not use drugs or give alcohol to minors. I believe these activities are illegal so way the form? The continental breakfast was dismal and a joke to have a sign on the food table warning guests not to go through the sign more than once.

This hotel filed for bankruptcy since our visit last spring. It is only going to get worse. Too bad... such a great location.