I reviewed this hotel last spring when we stayed to attend a swim meet. Our room on the 7th floor was nice and there were 2 of three elevators working at the time. We stayed again and paid for a end unit room at a higher price. We were put on the 3d floor which was disappointing as the view was much better the previous stay. It was fun when the Disney ship came around the point at 5:30 am the next morning. If I hadn't known it was arriving I would have missed the one high point of the stay. There was know comfortable chairs or couch in the room although there was enough room for it. The wrap around balcony was nice.
The public areas had gone downhill. Only one elevator was operating and that was slow!!!! The made walking up and down the stair to and from the 3d floor an advantage. However, the was chipped paint all over the stairwells as if they have never been cleaned. It is obvious this hotel is owned by a union where rules are the most important thing. At check in we were made to sign a form that promised we would not use drugs or give alcohol to minors. I believe these activities are illegal so way the form? The continental breakfast was dismal and a joke to have a sign on the food table warning guests not to go through the sign more than once.
This hotel filed for bankruptcy since our visit last spring. It is only going to get worse. Too bad... such a great location.
- Also Known As:
- Naniloa Volcanoes Hotel Hilo
- Naniloa Volcanoes Hotel
- Hawaii Naniloa Hotel Hilo
- Naniloa Volcanoes Hilo
- Hi Naniloa Hotel Hilo
- Naniloa Volcanoes Resort Hilo, Hawaii
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