The reservation's desk quoted us one price for one of their renovated rooms. When we arrived we were told that the renovated rooms were more expensive. So for fifteen dollars more we took the what they called the supreme room,aka the renovated room. When we arrived at our room we were shocked to see the rooms apperance. I thought they had made a mistake and given us one of the old rooms. The maid in the hallway confirmed that it really was a superior room. The rooms are very old and outdated, the beds are uncomfortable and It's all true about the really loud birds and frogs, bring your ear plugs because you will need them. The good; the location was nice because of Bayan dr and the oriental garden but thats about it.
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- Also Known As:
- Uncle Billys Hilo Bay Hotel
- Uncle Billy's Hilo Bay Hotel Hawaii