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“Worth the climb” 5 of 5 stars
Review of Aloha Guest House

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Aloha Guest House
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84-4780 Mamalahoa Hwy., Captain Cook, Island of Hawaii, HI 96704   |  
Hotel amenities
Ranked #3 of 16 Captain Cook B&B and Inns
Certificate of Excellence 2014
GreenLeadersGold level
Boothbay Harbor, Maine
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
28 helpful votes 28 helpful votes
“Worth the climb”
5 of 5 stars Reviewed March 19, 2010

Off the beaten path... and the road, but Oh, the view and cooking!

  • Stayed March 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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313 reviews from our community

Traveler rating
    269
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
San Francisco, California
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 20, 2010

This bed & breakfast is an ok place to stay.... if you have a 4x4. The mile long road up to the guest house is rough. Despite what anyone says, you need a 4x4 to get up there. Regular sedans can make it, but this road clearly brakes the rental agreement for any sedan. Our car got slightly damaged a bit and we never left 1st gear.

The property itself is beautiful. The rooms were nice. The bed was very comfortable and they have TVs in each room. The view was also amazing. The shower, however, was not clean. There was a ton of hair....long sandy blonde hair, all collected at the drain. If someone was cleaning it, there is no way they could have missed it... so I assume it wasn't cleaned at all. Gross, right?

The breakfast was very nice and homemade.

One host, who looks like Radar from M*A*S*H*, was very helpful, informative, and polite. The other owner (Johann??) was distant. Never once introduced himself to any guests while he walked about the property. Not the kind of attitude to have when owning a B&B.

I would recommend this place to anyone who is renting a Jeep or other 4x4.

  • Stayed January 2010
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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traveljonny, Owner at Aloha Guest House, responded to this review, February 8, 2010
We are mentioning at several places on our web site including our reservations page and the page our guests receive with the directions that we highly suggest the rental of a vehicle with a high clearance like a Jeep or similar. About half of our guests arrive in regular sedans, some drive convertibles. Often those guests don't like to spend the extra money on a from us recommended better suited car for this road. Technically, every car rental contract from every mayor car rental agency here in Hawaii prohibits to take any type of car, including Jeeps off of paved roads. So, do people take their rented Jeeps of road, of course. Do people take their sedans and convertibles of pavement, yes they do. We let our guests know even before they make their reservation or get here what to expect and what we suggest. If our guests do not follow our recommendations for whichever reasons, we are helpless. We can only present the facts, honest and up front, but it is the responsibility of our guests to make the for them appropriate choice.

We are working on the issue of the hair in the shower drain. We know that this is serious and we are working on steps to insure that this was a one time incident. All of our reviews in the past several years have been complimenting the cleanliness of this place and we have put a lot of effort into keeping a high standard in our quality.

Our Aloha Guest House is owned and operated by two business partners, Greg and Johann, who are alternating in taking care of the guests and the B&B operation. This work arrangement may seem unusual for a B&B, but this way of operating has proven very successful, ensuring that the executive host at the time can be at his best while the other owner gets to have his weekend. Since both of us are living, working and sharing our home with new people 24/7/365 for the past 13 years, we don't really have the ability to have privacy like our guests do when they go home. So I hope you understand that in order to have somebody there for you every day, who is friendly, welcoming, preparing great breakfasts, giving knowledgeable information and do everything it takes to make us a great host and your stay here a great experience, on our free days we do need to have the chance to recharge, to sometimes not engage and don't interact with everybody. We might appear distant if you should encounter us , but even a professional host at a B&B is only human and needs to have his time to himself. It is not that we don't care about our guests and this place, it is because we do.
We appreciate for taking the time to read our point of view.

Johann Timmermann,
Owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado
1 review
5 of 5 stars Reviewed December 22, 2009

This B&B is top notch. The rooms are amazing with their incredible ambiance and interior design. Not to mention the out of this world view.

The room had an in-room refrigerator and a HDTV.

The breakfast was gourmet, along with great coffee!

The hosts let you borrow boogie boards, snorkle gear, beach towels and other beach stuff needed to have fun free of charge.

The common rooms were comfortable and you wanted to hang out.

We'd definitely stay there again!

Thanks

  • Stayed December 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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San Francisco
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 15, 2009

Stayed for 3 nights in the beginning of the month and have stayed there once before. The views of the coast are amazing! The grounds are wonderful, behind the main building rises a large beautiful grassy area, great for sitting under the mango tree and relaxing. The breakfasts were very tasty and filling, one day was great coconut macadamia nut pancakes, yum :) The jacuzzi was great after a long day of seeing sites and was surrounded by great smelling flowering ginger plants and had great views. Johann, one of the hosts was very helpful and welcoming. The place was very clean. They had snorkeling equipment that you could borrow and down the hill (10minute drive) is probably the best snorkeling place I have seen in the islands. The variety of coral was amazing, as were all the colorful fish, but the best thing was the pod of dolphins. We swam amongst them for an hour, they came within 6 feet or so of us, just a magical experience. Hawaii is great and this place is amazing. We will definitely be back staying here again.

  • Stayed December 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, NC
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 9, 2009

My husband and I stayed at the Aloha Guest House for three nights at the end of November as part of a three island(Oahu, Maui, Big Island)/15 day vacation. We arrived at the Guest House in the evening and had no trouble finding our way in the dark (and let me tell you, it was pitch black) thanks to some great directions given by Greg (when given the choice, always veer right). We had a small, 2WD SUV (Nissan Rogue) and made it just fine up the bumpy hill. The owners warn you about this on the website - when in doubt, rent a Jeep or other SUV.
Upon arriving, we met the resident island dog, Mango (strictly OUTSIDE only - so don't worry if you have allergies - typically she won't even approach you - she'll just lay in her bed and wait for you to pet her). She's a great little dog and does a great job as the greeter as the owners are not always there upon your arrival. Upon entry, we found our name on one of the doors leading to our room (Kohala). The room was nice, but the bed and linens were absolutely beautiful! The view from the bed in the mornings was spectacular! A great deal for the price (we gambled on the best room available for $123 and lucked out - the Kohala room is typically $280/night). The room also had a flat screen TV and DVR which was great on Sunday morning (they are 5 hours behind in the winter) when we watched a little Steelers football!
We met Greg that evening and he was easy to talk to and very knowledgeable about the island and various excursions. On their website, they suggest that you purchase a book called "The Big Island Revealed" ahead of time and use this for planning purposes - what a great suggestion - I actually purchased one for each island we were visiting and found them to be invaluable - we were very busy on our 15 day trip and spent very little time in our hotels/resorts/B&Bs - mainly hiking, snorkeling and exploring hidden treasures that most tourists don't even know exist. A few locals who saw me with the book told me, "There are a lot of locals here who are not happy you have that book."
In the morning, breakfasts were phenomenal! One morning we had roasted mushroom quiche and brocolli/cheese quiche with a mixed greens/mandarin orange salad. Another morning we were treated to pumpkin Belgian waffles with roasted apples and creme fresh - AMAZING!
You can also explore the island simply by touring their grounds - they have a large amount of acreage with lots of lush, tropical vegetation and fruit trees. We didn't have time to make a full tour of the grounds, but what we did see was impressive. I can see why Mango is so chill and laid back - she lives in paradise! There are a variety of 'wild' animals on the property (chickens, pigs, turkeys, etc.) - which I'm sure Mango enjoys chasing around all day.
One thing that I would like to explain to people is, if you want total and complete privacy, don't stay at a B&B. The doors on the rooms are slotted and the lanai is open and does not allow complete privacy - but we never had a problem with either. Also, the rules state clearly that no swim wear should be worn in the jacuzzi - in their handbook, they explain that this is due to numerous clogged filters due to sand and other debris from the swim wear being exposed to the beach. My husband and I humbly disregarded that rule and wore freshly CLEAN (and never had seen the ocean - only pools) swim wear (I packed one bathing suit for the beach and one for the pools) - sorry Greg.
Overall, we had a great experience. Yes, it does take 10 minutes to drive 1 mile up the very bumpy and awkward hill to get to the Guest House at the top, but the views are so worth the trip! I wouldn't hesitate to recommend this B&B to family and friends - though I would advise them of the slotted doors and the jacuzzi situation. I definitely felt like I was living in paradise - if only for a few days.

THINGS WE DID ON THE BIG ISLAND:
Volcanoes National Park - Hiking and exploring

Helicopter Tour of VNP

Hiked to the newest lava flow

Explored Hilo - ate at a Pancake House - serves all kinds of food, not just breakfasts - surprisingly good.

Snorkeled 'Place of Refuge' or Two Step or Pu'uhonua O Honaunau (same place, many names) - this was by far the BEST snorkeling out of all three islands - Molokini doesn't hold a candle next to this place. There is also a great little shaved ice place near here - a large yellow building - they serve great shaved ice, hot dogs and other lunch items.

Hiked through a lava field to Makalawena beach - one of the most pristine beaches I have ever been to - clear blue water, sand as soft as powder, beautiful lava formations, lush greenery...in short, the essence of Hawaii. Wear your hiking boots or hiking sandals - the lava field that you hike through to get to the beach is nothing to mess with.

Kayaked to Captain Cook Monument and Snorkeled - this was the second best snorkeling we did on our trip but don't let anyone fool you, the kayaking was not super easy - even though you are in a bay, the ocean currents will take you where they want to.

After all that running around, it was great to have the Aloha Guest House with it's amazingly comfortable bed/linens and spectacular views to greet us each evening

  • Stayed November 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle
1 review
5 of 5 stars Reviewed November 8, 2009

We had 10 nights and loved every relaxing,peaceful,secluded moment! Aloha Guesthouse is a Eco-conscious B&B, with wonderful African black soap,rich linens and a comfortable bed! The breakfasts were over the top with the peaberry Kona coffee! Having a community space for cooking was perfect for our extended stay. It's everything you need away from home, plus toys. AND the staff..Johann,Matt,Greg, Mahalo! Shout- out to Mango & Kei. A vacation that we will always compare others too!
Tip: So you can enjoy all of what Old Hawaii can offer, get a 4WD!
Aloha,Seattle,WA.

  • Stayed October 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Vancouver
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 4, 2009

We were fortunate in being able to book the best room on arrival for a special rate, and were prepared for the road with 4WD. We stayed in the Halawai Room, and when you walk in, it is truly breathtaking.

We made use of the kitchen to heat our dinners, and enjoyed the beautiful lanai next to the room. Greg made us feel very welcome in the house and offered the use of the computer, and the delicious pumpkin waffle with mango breakfast will be a great memory. The house is beautiful and we enjoyed the art in our room and on the lanai. Full views, enjoyed seeing turkeys and chickens on the road, and pleased with the close proximity to the Place of Refuge, a must-see.

  • Stayed October 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Aloha Guest House

Address: 84-4780 Mamalahoa Hwy., Captain Cook, Island of Hawaii, HI 96704
Location: United States > Hawaii > Island of Hawaii > Captain Cook
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette
Hotel Style:
Ranked #3 of 16 B&Bs / Inns in Captain Cook
Price Range (Based on Average Rates): $$
Number of rooms: 5
Official Description (provided by the hotel):
Casually elegant, secluded, relaxed atmosphere with panoramic ocean views. Five guest rooms with private baths, premium linens, HDTV with DirecTV satellite programing. Generous breakfasts with 100% Kona coffee. Snorkel gear, beach umbrellas, ice coolers available free of charge. ... more   less 
Also Known As:
Aloha Guest House Hotel Captain Cook
Aloha Guest House Hawaii/Captain Cook

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