I'm a platinum member with Holiday inn, This is a nce hotel with an above average staff. But as several reviewers mentioned the trains are noisy. Do you remember the train scene in "My Cousin Vinny" ?. Not quite as bad but the results are the same. Unless you are a heavy sleeper, you will be awakened several times during the night. It's a shame because it's probably one of the nicer properties in Torrington and it's an above average Holiday Inn property.