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“Very Good BW Hotel....” 5 of 5 stars
Review of BEST WESTERN PLUS Plaza Hotel

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BEST WESTERN PLUS Plaza Hotel
2.5 of 5 Hotel   |   116 E Park Street, Thermopolis, WY 82443   |  
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Special Offer
Stay 2X get $50 gift card
Ranked #1 of 8 Hotels in Thermopolis
Certificate of Excellence 2014
Hythe
Top Contributor
51 reviews 51 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
25 helpful votes 25 helpful votes
“Very Good BW Hotel....”
5 of 5 stars Reviewed August 18, 2012

We stayed here as a family of 5 and loved it to bits, rooms are clean and quiet with comfortable beds and good showers - all you could want really. Charming property with friendly staff who know the area very well. The pool, heated by hot springs, is one to really spend time in and was a great surprise, Breakfasts, whilst basic, have all you want and the food is replenished often. Easy parking close to the rooms make it all very easy and just plian good. Pleased we chose it.

Room Tip: All the rooms are good, we had 5 of them very spead out.
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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343 reviews from our community

Traveler rating
    181
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    21
    13
    17
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118
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Pittsburgh, Pennsylvania
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 13, 2012

On our recent trip from Pittsburgh to Yellowstone, we stayed one night at the Best Western. The hotel has a scenic location right inside the state park. The building itself dates back to 1918 and has been thoughtfully updated to include modern amenities while retaining the historic charm (the front desk person told us it's on the national register of historic places).

We were assigned to a king suite located on the second floor (no elevator!); our suite was charming, spacious and clean. The room was decorated in a western style. The front room contained a sofa (if it fold out, we weren't able to figure out how to do so) which was fine for our 12 year old. The other 2 children slept on air beds which we'd brought with us -- there was ample floor space for this once we rearranged the furniture. A microwave, mini fridge, flat screen TV and fireplace (appears to be wood-burning, though we didn't use it) were also in the room.

The bedroom contained a comfortable king size bed, chair for lounging, flat screen TV and large writing desk. The bathroom was amply sized for our needs.

In the morning, we enjoyed the continental breakfast. Although the selection of food items was somewhat limited, our kids loved the waffles, and we were able to find enough reasonably healthy options to have a decent breakfast.

The staff was kind enough to allow us to stay and use the hotel pool even after we'd checked out. We had the entire area to ourselves. The hot tub, which is fed by the natural hot springs for which the area is known, is apparently a constant 104 degrees and was lovely to soak in. There is a pervasive sulfur smell in the pool area which is from the natural minerals in the pool -- apparently they have restorative qualities and and good for your skin. The hot tub is completely emptied and thoroughly cleaned daily -- I have a "thing" about the cleanliness of public pools and hot tubs (paranoid about catching an infection) and witnessed the pool staff's detailed cleaning procedure for the hot tub; this made me feel comfortable enough to enjoy an extended soak in the tub.

There's a large bathroom with a shower conveniently located off the pool area, which we were able to use to clean up and get changed after our swim.

Overall, we loved the charm of this place and although it's highly unlikely that we'll choose Thermopolis as a destination for a trip, should we be passing through the area, we would not hesitate to stay here again.

Room Tip: No elevator; if you have trouble with stairs or have a lot of luggage, request a room on the 1st flo...
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  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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SD
Top Contributor
158 reviews 158 reviews
105 hotel reviews
Reviews in 56 cities Reviews in 56 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed August 4, 2012

My husband and I were on a trip to Yellowstone and decided the natural springs of Thermopolis sounded like something we should experience. We chose the Best Western because of ratings. This hotel is a little different than the usual, not that it wasn't nice, but it is an old building with renovations located in a state park in town. Our biggest complaint was that there wasn't an elevator and you have to lug your suitcases and bags up the outside staircases. Our room however, was quite nice with a fairly comfortable bed, plenty of towels, flat screen tv, and good internet service. Breakfast was served with both hot and cold items, but had run out of sausage long before we arrived. The attendants seemed a little irritated when asked for more milk and my husband saw one of them come out of kitchen with 4 sausages on a plate only to dish up some scrambled eggs and return to the kitchen. I'm not sure who her plate was for, but it certainly looked bad when most of the guests did not get any sausage. This hotel has a small outdoor pool and hot tub with the natural springs flowing through it, which was nice. We probably would stay here again, especially if they would put in an elevator.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Oregon
Senior Contributor
40 reviews 40 reviews
27 hotel reviews
Reviews in 31 cities Reviews in 31 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 3, 2012

We stayed two nights at this hotel. Our room was spacious, with a "western" decor. Comfortable king bed, nice sized bathroom.

The attraction of this hotel, and Thermopolis, is the hot springs. The hotel has a small sitting pool and a larger, cooler, chlorinated pool. We managed to have the two of them to ourselves by using them in the middle of the day. Evenings, they are jammed with people and many small children.

There are some downsides to the hotel. There are many doors that slam at all times. Very noisy. The breakfast was barely satisfactory. And, not the fault of the hotel, we happened to be there when many bikers on their way to Sturgis were there. Bleh. And, finally, our room had no fridge or microwave. As Thermopolis has little in the way of food or restaurants, this is a major shortcoming. The rooms are large enough--they should consider adding them to all rooms.

I can't imagine staying anywhere else in Thermopolis. Though I do think that one visit to Thermopolis will do us.

Room Tip: Definitely choose a second floor room to keep pool noise from being a bother.
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  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Lancaster, Pennsylvania
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 3, 2012

Our room was large and very clean. Nicely decorated, lots of natural light but dark enough shades for sleeping in. The bed was comfortable and the bathroom was large. We stayed on a Sunday night and had the pool and the soaking tub, piped in from the hot springs, all to ourselves on Monday morning. Getting to soak in the hot springs there was a huge bonus once we saw the state run public baths. The staff was frindly and it was a pretty laid back place, very relaxing. Breakfast was eggs, waffle machine and sausage patties, not the best. Really no complaints other than the flooring in the outdoor hallways was extremely loud. Many people got up early for work and their footsteps, and rolling luggage just echoed into the room. Doubtful we will ever return to Thermopolis but would definitely stay there if we did.

  • Stayed June 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Euless, Texas
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 30, 2012

it is small bed and breakfast. room is clean and bed is comfortable, it is almost next to river.because we have bad experience in Denver plus hotel. view of outside window is nice. we almost cancel all best western reservation(too late). but we have really good experience here. only thing is small parking lot and limited breakfast.

we stay in best western plus in 7/18(Denver 3737 Quebec Street ),7/19(Thermophiles),7/20-21(905 Scott Street West Mammoth Hot Springs), 7/22( Pine dale Inn),7/23(Crossroads Inn Love-land, Colorado),7/24 PLUS Silver Saddle,7/25 double tree by Hilton Breckenridge(NO best western,but you can find 1 in Frisco,CO about 10 miles);
order from best to worst:
1) double tree by Hilton Breckenridge
2) best western plus Thermophiles
3) best western plus PLUS Silver Saddle (Estes Park,CO) and BEST WESTERN PLUS By Mammoth Hot Springs Gardiner, Montana
4) BEST WESTERN PLUS Crossroads Inn & Conference Center Love land, Colorado
5) BEST WESTERN Pine dale Inn Pine dale, Wyoming
6)BEST WESTERN PLUS Denver Hotel Denver, Colorado

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Colorado Springs, Colorado
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 29, 2012

I booked a night on line at the Best Western site getting the $77 military rate. I had to change dates because of circumstances and it went to $97. OK not so bad. When we arrived to check in we were told that the price was $148 because there were 2 people staying in the Queen room! This was not made clear with any of the communications I had with the hotel. The desk clerk said this was inforce for a couple of months and a lot of people were angry. At this point you cannot cancel (it has to be 24 hours proior to your arrival date), so you have no choice but to pay. The property was great, I just had issues with their pricing policy and lack of communication. Also, the continental breakfast was just OK, nothing great.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Plaza Hotel

Address: 116 E Park Street, Thermopolis, WY 82443
Phone Number:
Location: United States > Wyoming > Thermopolis
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Thermopolis
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Plaza Hotel 2.5*
Number of rooms: 36
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Also Known As:
Best Western Thermopolis
Thermopolis Best Western

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