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“Perfect location, great hotel!” 5 of 5 stars
Review of Hotel Terra Jackson Hole

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Hotel Terra Jackson Hole
4.5 of 5 Hotel   |   3335 West Village Drive, Teton Village, WY 83025   |  
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Ranked #3 of 6 hotels in Teton Village
GreenLeadersPlatinum level
Colorado
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
“Perfect location, great hotel!”
5 of 5 stars Reviewed May 25, 2013

We loved our 1 bedroom suite at Hotel Terra. It had everything we needed, whether for 1 night or 1 week. Compact functional kitchen, nicely appointed living room with comfy furniture, gas fireplace and private balcony, great view of the ski area and plaza at the base. It was off-season so the spa and restaurant were not open yet. We had dinner at their sister property's restaurant, The Spur at Teton Mountain Lodge, which was excellent. Would stay here again in a heartbeat!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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606 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 24, 2013

This hotel actually charges you the room rate for the ENTIRE stay 2 weeks before you arrive! This is in addition to taking a 2 night deposit when making the reservation. They were completely inflexible when we had to change our travel plans the week before and check out a day early. For the amount of money we are paying to stay at this establishment I would expect better customer service. They clearly do not place any value on ensuring their guests are happy.

  • Stayed May 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 23, 2013

This was our first time to Jackson Hole and we chose the Hotel Terra due to the reviews and the fact that they are Eco friendly. We went for my husband's birthday with another couple. Since it is shoulder season we knew that Teton Village wouldn't be crowded and felt like the only people in the place even though we weren't. The staff was friendly and helpful. Both couples got upgraded rooms. The rooms are great with the full kitchen, spa tubs, heated floors in the bathrooms and fireplaces. All rooms are not created equal so if you're not happy ask to see another. Our friends' room was significantly larger and their balcony was huge.
The gym is good with nice equipment. The outdoor pool was a little too cold at the time but the view is amazing.
The cafe has delicious food- the crepes are huge and the coffee is strong. Get at least one meal here if you can.
We stocked up on wine and appetizers to enjoy on the balconies. I recommend getting the food and wine at the Albertsons in Jackson Hole because the prices at the Market were high.
It is about a 20 minute drive into Jackson Hole and right at the entrance of Teton National Park. We drove Moose Wilson road almost every day and saw a lot of wildlife. Within an hour of leaving the hotel, we were fishing at Phelps lake after enjoying a short hike in. We got a late checkout at 1:30 which allowed us to stay out fishing and catch another 2 fish and see a bear on the hike back to the car!
I wouldn't stay anywhere else- a great time and a first class hotel.

Room Tip: Rooms are not equal so ask to see another. Suite 267 has a huge wrap corner balcony.
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 23, 2013

Great experience. I had an amazing facial by Brandy. She was knowledgeable about the products and helpful in choosing items to fit my needs. I was welcomed by the spa manager, Sara, who was very friendly and accommodating. I was surprised about all of the little luxuries that were placed throughout the spa to make it such a pleasant experience. I would highly recommend this spa to anyone who is traveling in the area. The spa was relaxing, clean, and well maintained. Everything was perfect. By far the best spa in Teton Village! Thanks to the staff, I enjoyed my time at the spa.

  • Stayed May 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 23, 2013

Our five night stay at Hotel Terra could not have been better. The room was lovely; everything was immaculate. The staff delivered perfect customer service. We visited Jackson, WY at the very beginning of the Spring/Summer season, so many shops in the Village were still closed, but the quiet was perfect for us and the staff directed us to local restaurants and shops that were available. Definitely deserving of a five star rating!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellicott City, Maryland
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
Reviews in 17 cities Reviews in 17 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed May 22, 2013

We just stayed in a one bedroom suite during shoulder season. Despite the rain, the view was breathtaking. Definitely splurge on the one bedroom suite. The layout is great and it was very roomy. Friends stayed in the regular size room and complained that it was too small. The hotel sits right outside the national park. The town of Jackson is 20 minutes away and the bus is an option. The staff could not have been more helpful. Not many options for places to eat due to season but some great restaurants in town. Skip the Mangey Moose. Food and service not impressive.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Jackson, Wyoming
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 12, 2013

eco hotel terra is taking care of the environment at the same time that they are taking care of you. the rooms are luxurious and quiet and the staff couldn’t be more friendly and helpful. the spa and the outdoor hot tubs couldn’t be more relaxing. the cafe in the hotel has a fantastic breakfast and lunch menu with a side area for kids to play while you sip on a latte or have a meal. the design and menu of the italian restaurant in the hotel, osteria, creates the essence that you just stepped off the streets of milan. so you get to come to jackson and go to italy at the same time. there are other options for dining at the village which are the spur, the four seasons hotel, the coular, and the moose. each place having it’s own unique flair. the activities for individuals and families at the village in the summer are endless. i have stayed at all of the hotels in teton village and hotel terra is hands down my favorite. i highly recommend it.

Room Tip: the beauty of the hotel is that it is designed so that every room gets natural light. i don't th...
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David K, General Manager at Hotel Terra Jackson Hole, responded to this review, May 15, 2013
Dear Umers0913,

We are all very happy to hear that you enjoyed every square foot of Hotel Terra. Honoring the environment and providing world class services are a very important elements of who and what we are as a hotel. For our guests to recognize both at once is wonderful and reassuring that one can exist within the other...thank you!

Wishing you the very best from Jackson Hole!

David Kingston
General Manager
(307) 739-4061
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hotel Terra Jackson Hole

Address: 3335 West Village Drive, Teton Village, WY 83025
Phone Number:
Location: United States > Wyoming > Jackson Hole > Teton Village
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Teton Village
#2 Spa Hotel in Teton Village
#2 Business Hotel in Teton Village
#2 Ski-In / Ski-Out Hotel in Teton Village
#3 Luxury Hotel in Teton Village
#3 Romantic Hotel in Teton Village
#3 Family Hotel in Teton Village
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hotel Terra Jackson Hole 4.5*
Official Description (provided by the hotel):
Hotel Terra Jackson Hole is an eco-boutique hotel that emphasizes modern design as well as environmental responsibility. This luxury green hotel is one of just five LEED certified hotels in the US. ... more   less 
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Also Known As:
Terra Jackson Hole Hotel
Terra Jackson Hole Teton Village
Hotel Terra Jackson Hole Teton Village

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