While the Four Seasons Jackson Hole Teton Village is a beautiful property in a great location the food and beverage group were really lacking on this trip. Breakfast was a disaster every morning beginning with bad coffee to the omelette chefs inability to make an omelette without either burning it brown or leaving it raw in the middle. Tried to also order a la carte and the waitress took 45 minutes to bring me my order and then it was not right. After a beautiful walk on the Snake River we would return to sit out by the pool and have lunch daily. Again, wait staff was bad for food and beverage service. They were good at setting up your chair and towel right away but after that you were on your own. Many times we had to go to their desk and interrupt their intense conversations amongst themselves to ask for service. We would tell them that we had been waving at them and trying to get their attention but they were not noticing. Kind of felt ignored. Apologies were always free flowing but changes did not occur. After about the fourth day we found the food and beverage manager of the whole property. He did seem to get things straightened out and improvements started showing. Food quality was not as good as it was in summer of 2012. Less Organics, grassfed, free range items on the menu and it seemed like a whole more salt was being added this year than in 2012. Maybe they got a different chef? We try to go to places that are beautiful, luxurious, and offer healthy selections for food and fantastic service. In 2012 this was the case here but in 2013 food quality was not so good.
Our accommodations were beautiful and recently updated with new furnishings, art, rugs,etc. housekeeping did a great job. We stayed in the residences and we really enjoyed our villa. The lobby, bar, concierge, front desk, spa, and valet all did an outstanding job. All of this is expected in a Four Seasons. I scored them average though because the food and beverage service was amiss to the point that we were miserable....not a Four Seasons expected experience. I really hope this property gets back on track as it is lovely!
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- Also Known As:
- Four Seasons Resort Jackson Hole Hotel Teton Village
- 4 Seasons Resort Jackson Hole
- Four Seasons Teton Village
- Teton Village Four Seasons
- Four Seasons Resort And Residences Jackson Hole Teton Village