We had a pleasant stay at the Teton Mountain Lodge during our winter vacation in Jackson Hole. We had a great corner suite, really spacious, cozy and with a fireplace. Location is great, breakfast was also good, service was good, except for reception I guess.
The thing is that we booked the hotel with booking.com and it was only when we checked out we realised that the price is at least 20% higher that we saw on booking.com. They add several taxes and service charges to everything, even when you go to SPA. We would prefer to know in prior what is the final price for the stay, but nobody informed us even when they were blocking money on our credit card when we arrived). You only know it when you get the bill upon check-out, which is not very nice of them.
We had several argues with the hotel staff on other issues, they tried to blok twice the amount for the stay and deposit (we tried to explain that unlike american banks, russian banks will only unblok money in 40 days), they asked us to pay for the stay in advance and it was only after we talked to manager the hotel agreed to blok the sum. Not very typical behaviour for an expensive hotel.
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- Also Known As:
- Teton Mountain Hotel Teton Village
- Teton Village Mountain Hotel
- Teton Lodge
- Teton Mountain Lodge & Spa Jackson Hole/Teton Village