I stayed at this hotel with a large group of skiing buddies. We were blown away with the level of service all throughout the stay. The 20-person hot tub on the top deck, overlooking the mountain that we had just crushed all day, AND the valley with the sunsets was absolutely stunning. Spur restaurant was so good we ate their twice! Ski-In Ski-out was so convenient we came in for lunch each day!
Becky from the Concierge helped me with so many things, I can't even list them! Her other two counterparts, (Pam and Kristin maybe) were also very helpful with my highly needy group.
We do a ski trip annually, and have been to some of the best resorts worldwide, but the service and overall experience at Jackson Hole was definitely top notch thanks to this hotel. I can't wait to come back!