The Snake River Lodge and Spa was a great choice for our last trip. The location was perfect for a 4 night ski get away. My husband and I wanted to be close to the gondola and nice hotel so here are the Pluses and Minuses:
LOCATION - + The hotel is at the base of the mountain and only 100 yards to the gondola. Just what we wanted. No - on this one for us.
ROOM: We had a King Suite with a fireplace and a jacuzzi tub. The room was big and nicely made up. Huge TV (felt like I was sleeping in a drive inn movie theater) BIG bathroom with double sink and toilet room.
The minus - was the room was so hot that we shut off the heat completely so no need to turn on the fire place. (we actually had issues with the heater but maintenance was on the spot and fixed it)
The Jacuzzi tub was a nice touch - big enough for 2 and shower was hot... BUT if you have any issue with balance or flexibility this is NOT the room for you. You have to go one step up, straddle the tub and step down almost 3'. (Shower is in the tub) If you slipped you may do some serious damage to things you don't want damaged.
ROOM LOCATION: We had read on Trip Advisor that the snowplow will be plowing the parking lot and roads in the middle of the night and is very loud. We requested a room away from the parking lot but was put on the side where there was a road and delivery trucks to the 4 Season's hotel. It was a little loud in the morning but we didn't have any new snow so no middle of the night scrapping of the plow. No real view either but with all the buildings hillside, that would be pretty tough to get.
HOUSEKEEPING - was great... did a very good job of making up the room even with our late mornings. The property is getting a little worn and I do mean a little (I be a little too critical on that statement but hope they keep up on the entire property so that it stays beautiful)
SERVICE: GREAT!!!!!! I can forgive a lot when there is good customer service. The heat not working was no problem when you call and you get an immediate response and resolution. The front desk was friendly and all the staff we encountered were happy and looked like they really enjoyed their jobs.
BREAKFAST: This would be my only negative. Easy to go to the main dining room to get the buffet but I think it was over priced for the food. Sorry but we didn't go back and opted to go off site the rest of the trip.
POOL: It was a nice setup. Hot Tub inside - Hot Tub outside - Main pool has swim under door to go in and out. Rocks, waterfalls and bears. Towels pool side and the bar will mix your drinks pool ready.
VALET and RESORT FEES: Note there is a resort fee that you pay on top of your reservation. WE did know about it but when we were asked if we wanted the car in the valet, we don't recall being told that there was a per day fee. It really wasn't busy around the property because we went the day after the big MLK weekend so we could have put it in the lot across the street. If it was a big weekend, the valet is worth it... just remember there will be a fee.
SPA: Wish I could report but we didn't book before we got to the hotel and all the massage appointments after skiing were gone. SO book before you leave.
VALUE and OVER ALL: We WILL be back to the Snake River Lodge and Spa. The location, rooms, showers, beds and staff were all great. The pluses certainly out weigh some of minor above minuses. We thought the overall value was good for an upper level hotel this close to the hill. Great romantic get away and would also suit us if we brought the kids next time! ENJOY!
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- Also Known As:
- Snake River Lodge & Spa, a Rock Hotel Teton Village
- Snake River Lodge And Spa, a Rockresort
- Snake River Hotel
- Snake River Teton Village
- Snake River Lodge And Spa Jackson Hole/Teton Village