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“Not Just for Rodeo Week” 5 of 5 stars
Review of BEST WESTERN Sheridan Center

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BEST WESTERN Sheridan Center
2.5 of 5 Hotel   |   612 North Main, Sheridan, WY 82801-3633   |  
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Ranked #5 of 20 Hotels in Sheridan
Gillette, United States
1 review
“Not Just for Rodeo Week”
5 of 5 stars Reviewed March 26, 2014

This property provided great accomodations overall. I enjoyed and good breakfast a friendly lounge and a very comfortable bed -(needs better pillows) All of the staff I connected with seemed to genuinely care about me, and wwere very attentive. I think they could use some light background music when entering the lobby just to put the icing on the cake.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah G, Front Office Manager at BEST WESTERN Sheridan Center, responded to this review, March 31, 2014
Dear Jack H,

Thank you for staying with us! We are happy to hear that we aren't only great during Rodeo Week but any other day of the year. We strive to be professional and have excellence in our service. We hope to see you again! (music in the lobby would put icing on the cake) :).

Thank you,
Sarah G
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403 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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English first
Boulder, Wyoming, USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 21, 2014

I took my daughter to visit the collage and just enloy the town. Our stay at the Best Western was very comfortable. The area is a beutiful little comunity. Everyone in town and at the motel were very helpful and friendly.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah G, Front Office Manager at BEST WESTERN Sheridan Center, responded to this review, March 31, 2014
Dear REX M,

Thank you for reviewing us on Tripadvisor. We are happy that you enjoyed your stay with us. We strive to give the best services possible.

Thanks,
Sarah G
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed March 21, 2014 via mobile

Nice place to stay. Very clean & friendly staff!! We stopped on our way home from our long vacation and had stopped at many hotels this was one of the nicer ones we had stopped at. Had really comfortable beds too which is a plus.

  • Stayed March 2014
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah G, Front Office Manager at BEST WESTERN Sheridan Center, responded to this review, March 24, 2014
Dear karebear110,

Thank you for reviewing our hotel. We love to hear great feedback from our guest. We hope you will stay with us again.

Thank you,
Sarah G
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Rock Springs, Wyoming
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 16, 2014

We found out the hard way that if you plan on using the refrigerator in the room, be sure to check, or have them check the settings. The two chicken salads that we purchased and brought to the room for our lunches on Friday were frozen solid when we took them out for lunch, along with everything else in the fridge (orange juice, salsa, milk). Their pool/hot tub were closed beyond the date that their notice had listed, so I may as well have left the swim suit at home.

  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah G, Front Office Manager at BEST WESTERN Sheridan Center, responded to this review, March 17, 2014
Dear Roy W,

We are sorry to hear that your stay with us was not up your expectations. Unfortunately we did run into a set back on opening our pool on the scheduled date. We hope that you will stay with us again.

Thanks,
Sarah G
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Cheyenne, United States
1 review
4 of 5 stars Reviewed March 12, 2014

The hotel has been kept up in good condition for its age and is a very good place to stay while in Sheridan with it's convenient location to downtown. The service in the restaurant was excellent and the service in the lounge has always been good.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah G, Front Office Manager at BEST WESTERN Sheridan Center, responded to this review, March 13, 2014
Dear Kevin W,

Thank you for reviewing us on TripAdvisor. We are happy to hear that your stay with us was enjoyable. We hope to see you again and give you another great stay.

Thank you,

Sarah G
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Manassas, Virginia
Top Contributor
53 reviews 53 reviews
10 hotel reviews
Reviews in 27 cities Reviews in 27 cities
42 helpful votes 42 helpful votes
1 of 5 stars Reviewed March 9, 2014

I have stayed at many hotels around the world, and this was unfortunately, one of the worst. Reading other reviews of this hotel it seems that my experience was not the "norm", but nonetheless, left me very unsatisfied. While the hotel was in a rather nice location on the main street, and did have a pleasant appearance from the outside, that was not the case inside. The hotel room was very outdated, and there were band aid wrappers in the bathroom. Thankfully, the actual band aid was not there, but the wrappers were enough to set a sour tone from the start. The hotel staff was not very accommodating when I informed them of this. We had already paid for the night, and didn't want to drive further, so were stuck there for the evening. The pool was okay, but loud with unsupervised children, and the breakfast buffet in the morning had flies swarming about the food. The tables in the cafeteria-style breakfast room were not clean either. I tried to pick only food that was pre-packaged and not tainted by fly gunk. Overall, we were relieved to leave.

  • Stayed August 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah G, Front Office Manager at BEST WESTERN Sheridan Center, responded to this review, March 13, 2014
Dear CarolTCK,

We are sorry to hear that your stay with us in August was not up to your expectations. We would like you to know that all of your concerns are noted and will be address so this will not happen again to you or any future guest. We hope that you decide to stay with us again if you visit Sheridan, Wyoming. If you have any questions please contact us at 307-674-7421 ext 7599. I can personally help you out with your next reservation or questions.

Thank you,
Sarah G.
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2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed March 3, 2014

Comfortable and clean. Nice staff. Good Breakfast. This is much better than any other Best Western I've stayed at in Wyoming. So if you've stayed at the Best Western in Gillette I wouldn't consider than a good comparison

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah G, Front Office Manager at BEST WESTERN Sheridan Center, responded to this review, March 4, 2014
Dear Ray M,

Thank your review! We are glad to make your stay at a Best Western worth it. Again thank you for your feedback we strive to be the best. Hope to see you again.

Thank you,
Report response as inappropriate
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Additional Information about BEST WESTERN Sheridan Center

Address: 612 North Main, Sheridan, WY 82801-3633
Phone Number:
Location: United States > Wyoming > Sheridan
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Airport Transportation
Hotel Style:
Ranked #5 of 20 Hotels in Sheridan
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Sheridan Center 2.5*
Number of rooms: 139
Official Description (provided by the hotel):
Best Western Sheridan Center is located in the heart of Historic Downtown Sheridan, Wyoming. Our prime location with indoor and outdoor corridors is only a short stroll to what downtown Sheridan has to offer. So stop, shop, eat and enjoy the Old Western way with our longstanding tradition of Western Hospitality.In town for business? The Best Western Sheridan Center can accommodate with our business class rooms! We provide high speed wireless internet, banquet/reception availability, and catering for up to 250 people. With world class golf at your fingertips, the Best Western Sheridan Center is the obvious choice for your business stay. Just passing through town? Let us be our home away from home! Our indoor pool and hot tub are great after that long day in the car. Kick up your feet at the Main Street Tavern, or sit down and relax at the Blackstone Grill and enjoy our modern twist on western cuisine. Stay with us while you enjoy what the West has to offer you: from the Big Horn Mountains with its hiking, biking, fly fishing and horseback riding, to the site of Custer’s Last Stand, where the Old Western History runs deep.So come stay with us whether it’s business or pleasure and let our staff show you why it is truly the Best Western place to be! ... more   less 
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Also Known As:
Best Western Sheridan Hotel Sheridan
Sheridan Best Western

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