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“Average at best” 2 of 5 stars
Review of Quality Inn

Quality Inn
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Quality Inn
2.0 of 5 Hotel   |   1450 East Brundage Lane, Sheridan, WY 82801   |  
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Ranked #9 of 20 Hotels in Sheridan
Regina, Canada
Senior Contributor
44 reviews 44 reviews
27 hotel reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
“Average at best”
2 of 5 stars Reviewed August 23, 2013

Stayed here overnight during a long road trip. Seems like an older (but fairly well maintained) property.
The price we paid was ok, but the hotel does not live up to other quality inn's I have stayed at.
Bathroom doors did not lock, the door to our room required a significant amount of pulling/pushing to make sure it locked properly.
Rooms do not all contain fridges/ microwaves.
Pillows were lumpy, and breakfast service was rather lacking. Several items we were told were "out" and would not be re stocked. This included juices, coffee and cereals.

Location is off of the interstate, and quiet.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QI_GM, General Manager at Quality Inn, responded to this review, August 29, 2013
Dear Guest,

Thank you for taking the time out to review our hotel. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I can assure you that the issues you brought up have been addressed with the appropriate action and will not happen again.

Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Sheridan.

Kindest Regards,

Tariq J. Khan
General Manager
Quality Inn by Choice hotels
Main Phone: 307.672.5098
gm.wy034@choicehotels.com
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82 reviews from our community

Traveler rating
    10
    41
    17
    10
    4
See reviews for
31
28
7
6
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • Any
English first
New Smyrna Beach, Florida
Top Contributor
88 reviews 88 reviews
17 hotel reviews
Reviews in 48 cities Reviews in 48 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed August 15, 2013

Good location right off the highway in Sheridan - got here late first night after a full day traveling from the Black Hills via Devils Tower. The next day it was a quick hour up the highway to the Little Big Horn Memorial site; Sheridan is a cute town for an evening walk. We stayed a second night so we could have a full day to explore the Little Big Horn mountains on our way to Cody. Room was spacious and clean; ours had a refrigerator and microwave. Breakfast, however, was a little disappointing, as they had run out of fruit and yogurt before we got there. We even had to find someone to refill the coffee. It was no better the second day. There was plenty of cereal to fill up on, so we did not leave hungry.

Room Tip: Second floor room at the end of the building was quiet
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  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new plymouth
Top Contributor
71 reviews 71 reviews
47 hotel reviews
Reviews in 39 cities Reviews in 39 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed August 8, 2013

Stayed one night , found check in fast however the key stopped working after a couple of hours but got a new one. No fridges in the rooms though. Good location , just a 10 minute walk to restaurants etc. Lots of secure parking. Breakfast was ok. Bed was very comfortable.

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed August 6, 2013 via mobile

Stayed here for two nights. Hotel was convenient right off highway. It's easy to get to downtown Sheridan which is a cute little town. Hotel is definitely no frills but was quiet and safe. Staff was friendly and room was clean.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burnsville, Minnesota
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 5, 2013

Staff at check-in was great and helpful. Staff in morning not so much, breakfast was late, and cold. Hot food was not heated through. Staff at desk when I checked the status of my bill as it was $20 more than at check-in stated she didn't know "hun" and advised me to come back when her boss came in. The boss did adjust my bill accordingly. I won't stay here again.

Room Tip: Expect very little
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  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QI_GM, General Manager at Quality Inn, responded to this review, August 6, 2013
Dear Guest,

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Property CHI
General Manager
Quality Inn
3076725098
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South Dakota
Top Contributor
65 reviews 65 reviews
21 hotel reviews
Reviews in 30 cities Reviews in 30 cities
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed July 29, 2013

Stayed for 1 nite. Easy to find and right off the interstate. Close to multiple restaurants. Rooms were fine, appeared clean. Breakfast was OK (standard hotel breakfast). Has a hot-tub only which we knew before arriving. Our only complaint is the fan was not working in our room...the hot/cold and high/low were rubbed off and not indicated on the controls. It didn't make any difference which way we turned the controls...it kept blasting at the same temp. and speed all nite long. We would've liked to have had some control over the temp. and settings. This is an OK hotel, clean, easy to find & near dining options. Felt it was a bit over-priced, but also felt most of the hotels in Sheridan were over-priced.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed July 28, 2013 via mobile

Very comfortable, clean room for us to stay the night. Inside access to lobby & breakfast area but also a door to the parking lot which was nice for loading/unloading. Breakfast had nice choices between hot/cold items, sad the waffle mix machine was not working. :) Overall, a great stay!

  • Stayed July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn

Address: 1450 East Brundage Lane, Sheridan, WY 82801
Phone Number:
Location: United States > Wyoming > Sheridan
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #9 of 20 Hotels in Sheridan
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn 2*
Number of rooms: 61
Reservation Options:
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Also Known As:
Quality Inn Sheridan
Comfort Inn Sheridan
Sheridan Comfort Inn

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