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“poor service/front desk let into wrong room!” 2 of 5 stars
Review of Hampton Inn Sheridan

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Hampton Inn Sheridan
2.5 of 5 Hotel   |   980 Sibley Circle, Sheridan, WY 82801   |  
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Ranked #2 of 20 Hotels in Sheridan
cheyenne, United States
1 review
1 helpful vote 1 helpful vote
“poor service/front desk let into wrong room!”
2 of 5 stars Reviewed July 15, 2013

Poor service from the start not greated at all. Neither young boys spoke one word as we checked in. Then we were given our room key went to the room entered and it was already occupied by another party! Glad it was not my room as any one could have gone thru my stuff! then not one apology was made only the two going back and fourth who was going to get the blame! No apology for the mistake ! very POOR customer service!

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mohammedkhan87, General Manager at Hampton Inn Sheridan, responded to this review, October 17, 2014
Thank you so much for taking the time to review our hotel and let us know how were doing. We take pleasure in knowing our guests feel valued and accomidated. Customer service is our number one priority.

Thank you,
Mohammed Khan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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238 reviews from our community

Traveler rating
    110
    71
    32
    17
    8
See reviews for
74
86
11
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
Pueblo West, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 15, 2013

Great property, quiet, great view of the Bighorn Mountain Range. We've stayed here many times. The price, this visit, was twice what I normally pay. I know it was Rodeo Week in Sheridan, but I'm a Hilton Honors member and have stayed in this facility many times over the years!

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mohammedkhan87, General Manager at Hampton Inn Sheridan, responded to this review, October 17, 2014
Thank you so much for taking the time to review our hotel and let us know how were doing. We take pleasure in knowing our guests feel valued and accomidated. Customer service is our number one priority.

Thank you,
Mohammed Khan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 9, 2013 via mobile

The hotel was generally clean although because it was Rodeo Week with no reservations, they had only one room available for $239/night. Definitely overpriced for what you get. Room was pretty clean but walls need to be wiped down as there were drink stains all over door and doorframes. Such a good view of the sunset from our room.

  • Stayed July 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mohammedkhan87, General Manager at Hampton Inn Sheridan, responded to this review, October 17, 2014
Thank you so much for taking the time to review our hotel and let us know how were doing. We take pleasure in knowing our guests feel valued and accomidated. Customer service is our number one priority.

Thank you,
Mohammed Khan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glenmoore, PA
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 8, 2013

Returning to Denver, and then onto PA, after a trip to the Little Bighorn Battlefield National Monument and a tour of Grand Teton National Park and Yellowstone we happened upon this hotel. The Hampton Inn in Sheridan WY is a wonderful place to stay. The amenities are great, the staff helpful, and the rooms, beds, and baths excellent. We immediately felt "at home" and lingered until checkout the following morning, using the fitness center a second time. The hotel appears new, thoughtfully put together, and immaculate.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mohammedkhan87, General Manager at Hampton Inn Sheridan, responded to this review, October 17, 2014
Thank you so much for taking the time to review our hotel and let us know how were doing. We take pleasure in knowing our guests feel valued and accomidated. Customer service is our number one priority.

Thank you,
Mohammed Khan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Contributor
37 reviews 37 reviews
34 hotel reviews
Reviews in 37 cities Reviews in 37 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed July 5, 2013

Only stayed here for one night on route from Keystone to Yellowstone National Park. Hotel was nice and modern and very clean. Breakfast was hot and well stocked. It is a bit outside of town and you need to drive to have dinner but only around 5 minutes or so. If you are looking for a clean hotel for a good price this is the one for you.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mohammedkhan87, General Manager at Hampton Inn Sheridan, responded to this review, October 17, 2014
Thank you so much for taking the time to review our hotel and let us know how were doing. We take pleasure in knowing our guests feel valued and accomidated. Customer service is our number one priority.

Thank you,
Mohammed Khan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Casper, United States
1 review
4 of 5 stars Reviewed June 30, 2013

The view from our room was amazing! The rooms were very nice and clean, I always like staying at a Hampton, a little more in price of other hotels, but worth it to me. Disappointed they did not have cookies out for your arrivals like other Hamptons do.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mohammedkhan87, General Manager at Hampton Inn Sheridan, responded to this review, October 17, 2014
Thank you so much for taking the time to review our hotel and let us know how were doing. We take pleasure in knowing our guests feel valued and accomidated. Customer service is our number one priority.

Thank you,
Mohammed Khan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, United States
1 review
4 of 5 stars Reviewed June 23, 2013

Very nice facility, clean, great beds after a long day flying. Breakfast menu has a long way to go, not that good. All carbs. No morning airport shuttle service available, with only three flights into and out the local airport REALLY!.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mohammedkhan87, General Manager at Hampton Inn Sheridan, responded to this review, October 17, 2014
Thank you so much for taking the time to review our hotel and let us know how were doing. We take pleasure in knowing our guests feel valued and accomidated. Customer service is our number one priority.

Thank you,
Mohammed Khan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Sheridan

Address: 980 Sibley Circle, Sheridan, WY 82801
Phone Number:
Location: United States > Wyoming > Sheridan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 20 Hotels in Sheridan
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Sheridan 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Hampton Inn Sheridan Hotel Sheridan
Sheridan Hampton Inn

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