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“Nice hotel” 4 of 5 stars
Review of Holiday Inn Sheridan - Convention Center

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Holiday Inn Sheridan - Convention Center
3.0 of 5 Hotel   |   1809 Sugarland Drive, Sheridan, WY 82801   |  
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Ranked #6 of 20 Hotels in Sheridan
La Crescent, Minnesota
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
“Nice hotel”
4 of 5 stars Reviewed September 23, 2013

Clean comfortable room. No continental breakfast, but restaurant had a very good, reasonably priced breakfast buffet. Room was very quiet. Had a small arcade area, which would be fun for kids. Large, indoor courtyard area. Nice size swimming pool. Close to some local restaurants and shopping.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabeth R, Guest Relations Manager at Holiday Inn Sheridan - Convention Center, responded to this review, September 26, 2013
Dear Jeri R,

Thanks for choosing us for your stay on your trip. Unfortunately since we are not a Holiday Inn Express we can not offer a continental breakfast. I'm glad you took advantage of our buffett though, it is the best in town! It's always good to hear when guests have a great stay. We look forward to seeing you again should you find yourself in Sheridan, WY.

Warm Regards,

Elizabeth Ramsay
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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199 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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English first
Powell, Wyoming
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 18, 2013

Other hotel in town gave my reserved room away. Holiday inn was great. Very accommodating and helpful. Great gals at the front desk. Will stay again. In town on business often and this hotel is centrally located with lots of parking and close to dining options and shopping.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabeth R, Guest Relations Manager at Holiday Inn Sheridan - Convention Center, responded to this review, September 26, 2013
Dear ASJ146,

What a mess! Sorry that you had such a rough start to your trip. Glad that we could make it better and that you had a great stay at our hotel. We look forward to seeing you again soon!

Warm Regards,

Elizabeth Ramsay
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
Top Contributor
54 reviews 54 reviews
13 hotel reviews
Reviews in 26 cities Reviews in 26 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 16, 2013

We grew up with Holiday Inns but rarely stay there. As we continue our western road trip, we tried the HI at our stopping place in Sheridan. Very nice staff, comfy, clean, even better cookies, convenient parking. No fridge and just plastic cups but good rate. Quiet on a Monday night which we appreciate.

Stayed September 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabeth R, Guest Relations Manager at Holiday Inn Sheridan - Convention Center, responded to this review, September 26, 2013
Dear Eadesm,

Thanks for choosing the Holiday Inn in Sheridan, WY to stay while on your road trip. Hope the rest of your trip was a great one!

Warm Regards,

Elizabeth Ramsay
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
MI
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 11, 2013

This is a really great Holiday inn!! The room is remodeled. The staff is super cool and the breakfast in the morning will be amazing!! The manager is great, this totally makes up for last night (not at this hotel!!)

  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 5, 2013

Was on a tour and we stopped over one night in this Hotel. Hotel itself was very nice and clean. The staff was very friendly. Bar was great. Happy hour. Our bartender was extremely good. Really worked her tail off. All and all a good experience.

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabeth R, Guest Relations Manager at Holiday Inn Sheridan - Convention Center, responded to this review, September 9, 2013
Dear Elvis082,

We are glad to hear that you enjoyed your stay here at the Sheridan Holiday Inn while on your tour. We hope you will stay here again if you should find yourself in Sheridan, WY again!!!

Warm Regards,

Elizabeth Ramsay
Guest Relations Manager
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Grand Rapids, MI
Top Contributor
89 reviews 89 reviews
51 hotel reviews
Reviews in 42 cities Reviews in 42 cities
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed August 30, 2013

We stayed one night at this hotel and I have to say I was disappointed.
It is an old holiday inn and the carpet was dated and dirty. The first room we were assigned to smelled of stale smoke and the desk clerk quickly changed our room for us. She was very helpful. We probably would not stay here again

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabeth R, Guest Relations Manager at Holiday Inn Sheridan - Convention Center, responded to this review, September 4, 2013
Dear shivergirl,

Thank you for taking the time to review our hotel, it is always helpful to hear feedback on our hotel so we may better ourselves. We are currently in the process of renovating our hotel, and replacing the carpet is next on the list, we hope that you will come back soon to see the finished renovation! if you should find yourself in Sheridan, WY again please let us know so we can make your stay a better one.

Warm Regards,

Elizabeth Ramsay
Guest Relations Manager
elizabeth@sheridan-wyo.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado Springs, Colorado
Top Contributor
76 reviews 76 reviews
17 hotel reviews
Reviews in 39 cities Reviews in 39 cities
38 helpful votes 38 helpful votes
1 of 5 stars Reviewed August 27, 2013

This stay started off on a low note when they booked us into a room without a working toilet. The lady running the front desk was kind of like Manuel in Fawlty Towers - personable, eager to please but ultimately clueless as to how to deal with the problem. After much hassle, we finally got another room. There were also a LOT of "out of order" signs to be seen in other parts of the hotel. (I guess they don't post these unless somebody says something since there wasn't one in the first room). Bottom line - the management of this place isn't just frugal, they are downright cheap since they obviously don't keep up with the maintenance. Also, as near as we could tell, there were perhaps only 5 employees working on a Sunday evening including a not so great cook in the restaurant (whoever it was, didn't know how to "plate" a dinner properly).

  • Stayed July 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elizabeth R, Guest Relations Manager at Holiday Inn Sheridan - Convention Center, responded to this review, September 4, 2013
Dear TerrynJean_Quinn,

Thank you for writing a review on our hotel, it is always helpful to hear constructive feedback so that we may better our hotel. I'm sorry to hear that the toilet in your room was not working correctly, I have advised our maintenance staff and they have assured me that it is fixed and in good working order. I'm glad to hear that the front desk staff was friendly and were able to get you another room. I'm not really sure what "out of order" signs you are referring too, there are no "out of order" signs located inside the hotel.

As summer is almost over and we are getting into our slower season and seeing as Sundays are our slowest day, we usually don't have many staff on, so that they may spend time with their families. We are still able to handle all of our guests and make sure that they all have a great experience.

Warm Regards,

Elizabeth Ramsay
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Sheridan - Convention Center

Address: 1809 Sugarland Drive, Sheridan, WY 82801
Phone Number:
Location: United States > Wyoming > Sheridan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 20 Hotels in Sheridan
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Sheridan - Convention Center 3*
Number of rooms: 212
Official Description (provided by the hotel):
Welcome to the Holiday Inn Sheridan.2 Miles from Sheridan Airport (SHR), with complimentary shuttle service. Conveniently located at exit 25, I-90, midway between Mount Rushmore and Yellowstone Park, making the hotel a perfect vacation stop. Both corporate travelers and tourists enjoy our indoor pool, whirlpool and sauna. Our 24-hour fitness center is a popular place to unwind. The Greenery Restaurant serves breakfast and lunch daily, with the best salad bar and Sunday Brunch in Sheridan. Sugarland Mining Company opens at 5pm daily. The specialty is Certified Angus Beef, however, they serve a variety of scrumptious dishes. Unwind in Scooter s Bar & Grill, open at 11 a.m. daily. Scooter s features a casual menu in a relaxed atmosphere. Enjoy your favorite sports on one of 12 screens. Our event space and outstanding service make the Holiday Inn Sheridan a favorite place to meet. Our catering experts will assist you in coordinating every detail of your event, making us a favorite site for weddings, conventions, banquets, military reunions and more. Hotel is near: Phoenix Fuel, Pearl Development, RockWell Petroleum, Fidelity Exploration.Nearby attractions include: Powder Horn Golf, Bradford Brinton Memorial & Museum, Don King s Western Museum, Mint Bar and Kendrick Mansion. The Holiday Inn Sheridan, offering guests a relaxing place to stay in a great town to visit. ... more   less 
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Also Known As:
Holiday Inn Sheridan Hotel Sheridan
Sheridan Holiday Inn

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