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“clean, nice” 1 of 5 stars
Review of La Quinta Inn Rock Springs

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La Quinta Inn Rock Springs
2.0 of 5 Hotel   |   2717 Dewar Drive, Rock Springs, WY 82901   |  
Hotel amenities
Ranked #8 of 15 Hotels in Rock Springs
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207 reviews from our community

Traveler rating
    63
    67
    43
    20
    14
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Austin, Texas
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed June 21, 2013

This is an older building but La Quinta has made up for electronic devices with power strips on the desks. The room was very clean and comfortable, it would be a little small for 2 people, and the staff was friendly and accommodating. The stairs are a bit with loaded suitcase at the end of a long day but I would recommend this hotel because the wonderful positives far outweigh anything else.

  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with La Quinta

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rslaquinta, General Manager at La Quinta Inn Rock Springs, responded to this review, June 24, 2013
Thank you so much for taking the time to let us know how your recent stay was, we appreciate it. I am glad you enjoyed your accomadations at our hotel. I apologize about not having an elevator to help with your baggage for an upstairs room. We look forward to seeing you in the future.
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Ohio, United States
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 21, 2013

Stayed at this LaQuinta on June 7, 2013. The lady at the front desk (I think her name was "Stephanie") was exceptionally nice and was there again in the morning when we left. She was very friendly and joked around with us. The rooms were clean and well maintained. The complimentary breakfast was good... nothing out-of-the-ordinary... but good. We would definitely stay here again if ever in the Rock Springs, WY area.

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rslaquinta, General Manager at La Quinta Inn Rock Springs, responded to this review, June 24, 2013
Thank you so much on the nice compliments you posted about our Guest Service Representative Stephanie. She does a great job with taking care of our guests. I am glad you enjoyed your stay, and hopefully we will get to see you again in the future!
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Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 20, 2013 via mobile

Poor customer service-when asked how the Internet service was, I was told" hey I do not use it." This is not the best place if you have a dog. There is a lack of space to exercise your pet. You are surrounded by concrete-KFC on one side and K Mart on the other side. We like this hotel chain but will choose Holiday Inn next time.

  • Stayed June 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rslaquinta, General Manager at La Quinta Inn Rock Springs, responded to this review, June 26, 2013
Thank you for taking the time to let us know where we can improve at our hotel. We do have a pretty big area in the back of the hotel to walk the dogs. I do want to apologize for my staff, they should have helped you contact our internet provider to help you log onto our wireless interent. I will work with my staff, to train them how to help our guests with internet issues. I hope we can gain you back as a valued guest of La Quintas. If you need any further assistance, please feel free to call me at (307)-362-1770.
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Stillwater, Oklahoma
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 20, 2013

Front desk staff was friendly and welcoming. They had some cookies and a cheese tray snacks in the lobby. The room was dated but clean. Everything "kinda" worked. There was a plumbers friend, plunger beside the slow flushing toilet. Fortunately, I didn't have to use it! The breakfast area was crowded but the food was quite good. La Quinta needs to update this property to the level that this nice hotel staff deserves.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rslaquinta, General Manager at La Quinta Inn Rock Springs, responded to this review, June 24, 2013
Thank you for the nice compliments of our staff, they are a great bunch of people. Thank you also for the suggestions you had with our rooms, we are looking at doing some upgrades to our rooms in the near future. I hope if you are traveling through our area again, you will choose to stay at our hotel again. Thank you for taking the time to let us know what we can improve on.
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Ivins, Utah
1 review
5 of 5 stars Reviewed June 13, 2013

I stayed at the La Quinta inn in Rock Springs the rooms were very clean the staff was very polite and there breakfast is the best. I highly recommend this motel for all travelers and they are pet friendly!!!!!!!!!!!

  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rslaquinta, General Manager at La Quinta Inn Rock Springs, responded to this review, June 24, 2013
Thank you so much for the kind words you wrote about our hotel. We appreciate you taking the time to let us know how we did. I am glad you enjoyed your stay with us, and we hope to see you again really soon!
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Blaine, Washington
Top Contributor
84 reviews 84 reviews
38 hotel reviews
Reviews in 44 cities Reviews in 44 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed June 3, 2013

We stayed here one night while on a cross country trip. Our room was very clean, spacious and comfortable. It had a king sized bed, large desk with good desk chair, comfortable chair and ottoman, refrigerator, and microwave. The carpet looked fairly new; the bed linens were all white (no dark, floral bedspread), and everything was in good condition. The breakfast was good, more choices than we had expected - bacon, sausage, eggs, gravy, biscuits, cereal, yogurt, waffles, and the usual breads and muffins. The coffee was very good. We enjoyed a good night's sleep and were overall pleased with this La Quinta Inn.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rslaquinta, General Manager at La Quinta Inn Rock Springs, responded to this review, June 5, 2013
Thank you so much for all the nice compliments you wrote about the La Quinta Inn, in Rock Springs WY. My staff and I really appreciate all of the kinds words you said about our hotel! We hope to see you again in the future! Thank you for staying with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn Rock Springs

Address: 2717 Dewar Drive, Rock Springs, WY 82901
Location: United States > Wyoming > Sweetwater County > Rock Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Rock Springs
Price Range (Based on Average Rates): $
Hotel Class:2 star — La Quinta Inn Rock Springs 2*
Number of rooms: 129
Official Description (provided by the hotel):
You get more for less when you stay at our hotel. This recently awarded hotel is the place to stay whether traveling to the area for business or leisure. A handful of local businesses are within a short distance of our hotel, including Halliburton, Anadarko, and Church & Dwight. Plus, our convenient location also puts us next-door to a variety of shopping venues including White Mountain Mall and K-Mart. You’ll enjoy the modern-day amenities available in our spacious suites, and if you’ve forgotten something, just ask our attentive staff, which is more than happy to help make your stay as comfortable and enjoyable as possible. Before you hit the road, make sure to grab a free Bright Side Breakfast® in the morning.This vibrant and beautiful community is filled with shopping, entertainment and recreation venues. If you’re traveling on business, we’re located just around the corner from a number of nearby businesses, including BJ Services, Dowell Schlumberger, Questar Energy Services, and Weatherford. Or, maybe you’re here on vacation? In that case, just check into our hotel and then stop by one of the dozens of local eateries located within walking distance like Bonsai, Broadway Burger Station, Lew’s and Applebee’s. When you’re ready to call it a day, just head back to our hotel for a relaxing evening spent on a pillow-top mattress browsing through premium cable channels. ... more   less 
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Also Known As:
La Quinta Hotel Rock Springs
La Quinta Rock Springs
Rock Springs La Quinta

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