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“Enjoyable Stop” 4 of 5 stars
Review of Quality Inn

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Quality Inn
2.0 of 5 Hotel   |   1670 Sunset Drive, Rock Springs, WY 82901   |  
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Ranked #10 of 16 Hotels in Rock Springs
Colorado Springs, Colorado
Level Contributor
66 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Enjoyable Stop”
4 of 5 stars Reviewed November 9, 2012

Stopped over on our way from Oregon to Colorado and I'm glad we did. It was your typical motel however after a long day of driving the complimentary social hour and the morning breakfast were very nice. It was certainly worthwhile for us!

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tgreenWyoming, General Manager at Quality Inn, responded to this review, November 20, 2012
Thank you so much for your review. I am glad you were able to enjoy those two free amenities that we offer at the Quality Inn. I'm glad you had a safe trip! Hope to see you again next time you are in the area.

Sincerely,
Trish Green, GM
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117 reviews from our community

Traveler rating
    20
    48
    27
    11
    11
See reviews for
27
44
8
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Lincoln, Nebraska
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 25, 2012 via mobile

Ok people give this place a break....based on reviews would not have been my first choice but price, availability and complimentary breakfast as well as drinks and snacks we choose to stay here. It was clean, comfortable and you can park right outside door.

Stayed September 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tgreenWyoming, General Manager at Quality Inn, responded to this review, September 26, 2012
Thank you very much for your review. We try very hard to keep the rooms clean and comfortable for our guests. Thank you for noticing! We have a lot of guests that enjoy the convenience of the drive up rooms. Of course complimentary cocktails and popcorn at night and breakfast in the morning is a very popular amenity to our guests. We enjoy being able to have a place where people can relax and socialize with each other.

Sincerely,
Trish Green, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed September 17, 2012

First time at a Quality Inn and very impressed. Check in was very smooth and quick and staff were great, very friendly and informative. Room was spotlessly clean and bed very comfortable, best nights sleep I've had in a while. Complimentary happy hour is an excellent idea. A nice time to interact with staff and other guests and share experiences. Thoroughly enjoyable plus you get a free drink. Breakfast was very good with a wide selection of choices. Overall a very pleasant stay and highly recommended.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tgreenWyoming, General Manager at Quality Inn, responded to this review, September 18, 2012
Thank you for your review. I am glad you enjoyed your stay. Of course we are always happy to hear that the room was clean and the beds were comfortable. Our housekeeping staff will be happy to know that their efforts were appreciated. Happy hour is a very popular time with our guests and I am glad to hear that you enjoyed the social aspect. I am also pleased that you enjoyed your breakfast. We look forward to having you stay with us again next time you are in Rock Springs.

Sincerely,
Trish Green, GM
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Newcastle, Wyoming
2 reviews
4 of 5 stars Reviewed September 16, 2012

We always stop here on the way home from the Coast for several reasons as follows: Our room is always ready and check in takes about 2 minutes with reservations. Our room has always been clean and everything in working order. I admit this is an older place and shows a little wear here and there but the beds are comfortable with plenty of pillows. You can park in front of your room. The place is pet friendly. You can enjoy the free cocktail hour if you are so inclined. (How many hotels offer this?) If you like good Chinese food the Wonderful House next door will deliver to your room. The hot breakfast is as good as any other Quality Inn. As for the oilfield workers , they have never caused us any problem other than leaving for work early in the morning. As for the women walking the streets, I have never seen a one. The front desk folks are always friendly and we have never had a complaint during our 20 plus stays here.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tgreenWyoming, General Manager at Quality Inn, responded to this review, September 26, 2012
Thank you very much for your review. I am very happy to see that you have stayed with us many times and have always been happy with your stay. We try to make check in as efficient as possible as we know after a long day driving, you want to relax as soon as possible. We are happy to accomodate your pet as well. Most of us at the hotel are pet owners and we know how much they are a part of the family. Happy hour is very popular with many of our guests and it is as social as a person wants it to be. I agree with you about the Wonderful House, one of my favorite places in town as well. Looking forward to seeing you on your next visit!
Sincerely,
Trish Green, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle,Wyoming
Level Contributor
37 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed September 15, 2012

We always stop here on the way home from the Coast for several reasons as follows: Our room is always ready and check in takes about 2 minutes with reservations. Our room has always been clean and everything in working order. I admit this is an older place and shows a little wear here and there but the beds are comfortable with plenty of pillows. You can park in front of your room. The place is pet friendly. You can enjoy the free cocktail hour if you are so inclined. (How many hotels offer this?) If you like good Chinese food the Wonderful House next door will deliver to your room. The hot breakfast is as good as any other Quality Inn. As for the oilfield workers , they have never caused us any problem other than leaving for work early in the morning. As for the women walking the streets, I have never seen a one. The front desk folks are always friendly and we have never had a complaint during our 20 plus stays here.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tgreenWyoming, General Manager at Quality Inn, responded to this review, September 17, 2012
Thank you very much for your review. I am very happy to see that you have stayed with us many times and have always been happy with your stay. We try to make check in as efficient as possible as we know after a long day driving, you want to relax as soon as possible. Happy hour is very popular with many of our guests and it is as social as a person wants it to be. I agree with you about the Wonderful House, one of my favorite places in town as well. Looking forward to seeing you on your next visit!
Sincerely,
Trish Green, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Little Rock, Arkansas
Level Contributor
189 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 stars Reviewed August 31, 2012

Our room was nice, clean and quite sufficient. The only drawback was the air conditioner did not cool the room too good but since the temps outside were not that high that day it did keep us comfortable. The bed was good and we slept well. The breakfast the next morning was good with various choices to choose from including waffles. The worst thing was the town of Rock Springs was very concentrated around the interstate and during their rush hour it was a bit difficult getting around and not turned around but that was not the motels fault. Just thought I'd mention it, but we did get around ok and they do have some nice shopping there close to the motel.
I would stay here again without any reservations.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tgreenWyoming, General Manager at Quality Inn, responded to this review, September 4, 2012
Thank you very much for your review. I am glad your stay was enjoyable. Sorry that the air conditioner was not performing as well as it should have. I was very pleased to hear that the room was clean and I will share that with our room attendants. They take pride in their work and are always happy to hear positive feedback from our valued guests. I hope to see you again if you are ever in the area!
Sincerely,
Trish Green, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bakersfield, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 23, 2012

As Choice Hotels member we try to stay with that hotel group. Sometimes a great experience sometimes not. This time on our trip from CO. to Portland was a positive experience. We arrived in time for "happy hour" which included warm cookies, cold beer, wine and even mixed drinks. Jim the host a retired mine worker from the area ( lots of mines around there) was very interesting, and friendly. Breakfast was nice as was the breakfast area. Staff gave us good tips on where to eat dinner which was Chinese food across the street, also very good. Overall a wonderful stay. PS our dogs enjoyed it also

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tgreenWyoming, General Manager at Quality Inn, responded to this review, September 4, 2012
Thank you for your review. Happy hour is a very fun relaxing time and a lot of our gusts look forward to it. I am very glad you were able to enjoy it. I have shared your comments with Jeff. He was very happy that you enjoyed his company. We hope to see you again if you are in the area.
Sincerely,
Trish Green, Gm
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn

Address: 1670 Sunset Drive, Rock Springs, WY 82901
Phone Number:
Location: United States > Wyoming > Sweetwater County > Rock Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #10 of 16 Hotels in Rock Springs
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn 2*
Number of rooms: 103
Official Description (provided by the hotel):
The Quality Inn Rock Springs features 103 ground floor rooms. We offer a deluxe complimentary breakfast daily from 6am to 9am featuring waffles, cereal, juice, coffee, toast, bagels, English muffins, yogurt, and a variety of hot items rotated on a daily basis including bacon, sausage patties, sausage links, biscuits and gravy, scrambled eggs or omelets. We also offer complimentary cocktails in the evening from 5pm to 7pm. ... more   less 
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Also Known As:
Quality Inn Rock Springs
Rock Springs Quality Inn

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