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Best Western CottonTree Inn: Traveler Reviews


Best Western CottonTree Inn
Hotel class 3 of 5
Back to Best Western CottonTree Inn
Spruce and 23rd Street, Rawlins, WY 82301
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Traveler Reviews

85% Recommend
3.5 of 5 stars 10 reviews
Excellent
1
Very good
4
Average
4
Poor
1
Terrible
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All (10)
Business (2)
Couples (2)
Family (2)
Friends getaway (0)
Solo travel (1)
[ Date ] [ Rating ]
“keep driving”

Best Western CottonTree Inn

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2 of 5 stars
Renanzel 116 contributions
Oregon
1/1 found this review helpful

Out of 14 hotels on our 3 week road trip, this was the most expensive and the least appealing. We were surprised at how dumpy this hotel was compared to other hotels on our trip that cost much less.

To begin with, our room was on the back side of the hotel, at the far end of the building from the front desk. We had to drive past a messy trash area and down a narrow alley around numerous construction vehicles to park by the back door of our room. There were workmen and bikers wandering around out back and I would not have felt safe staying there if traveling alone. In addition, the layout of the hotel was weird. Our room had a second door that led out to the common hallway and it was like being lost in a maze to find your way to the lobby, breakfast area or pool.

The hotel does get credit for having some newer furnishings. There were granite counters in the bathroom and bright white comforters on the bed. We could see that the beds and floors were clean. Unfortunately, there was no way to hide the poor condition of the structure itself. Our room looked worn with its shabby doors, peeling wallpaper, cracked light switch and goopy repairs. The room had a musty dusty smell.

One good thing about this hotel is the hot buffet style breakfast they serve, which included meat, eggs, fruit and waffles. It was served in the restaurant down the hall from the lobby.

Personally, if we were on another road trip through this area, we would skip Rawlins altogether and stop in Casper or Rock Springs. There is nothing ot do or see in Rawlins, the hotels and restaurants were surprisingly expensive and awful, and there was no Walmart or supermarket in town where we could shop for car snacks and such. Next time we will plan accordingly and stay somewhere else.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
  • Date of stay September 2008
  • Member since September 16, 2006
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $139 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“When you're too tired to make it to Laramie, this will do nicely”

Best Western CottonTree Inn

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3 of 5 stars
anonymousbosch 9 contributions
New York, NY
0/1 found this review helpful

Rolled in (past the construction detours) quite late, prepared to pay the $129 we were first quoted. The front-desk lady had no non-smoking rooms but dropped our rate to about $90...hotels in Rawlins are VERY expensive for no good reason.

The room was clean and there were Bath & Body Works toiletries...slept too late so didn't try to complimentary breakfast. If you have to stay in Rawlins and can get a good rate, I suppose this is OK. Many of the hotels in town have LOTS of bad reviews.

  • Date of stay August 2008
  • Member since June 27, 2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $139 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Long day's drive salvation”

Best Western CottonTree Inn

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4 of 5 stars
Volumnia 5 contributions
Dallas
2/2 found this review helpful

Splendid. Absolutely splendid room. After a 500+ mile drive, the room was a little bit of heaven: spacious, exceptionally clean, well maintained, with an excellent bed, bedding and amenities. Check-in/out were swift and smooth. The staff was cheerful and welcoming. The two things that keep this from being an excellent review are: 1) lack of elevator for lugging the luggage to the second floor and 2) the restaurant is now closed. During the summer of 2008 Rawlins has some MAJOR downtown road construction going on which can make navigation to a restaurant a little tricky. I'm sure this will change within the next couple of months. PET FRIENDLY!

  • Liked — Cleanliness and the excellent beds.
  • Disliked — No elevator.
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay June 2008
  • Visit was for Business
  • Traveled with Solo traveler
  • Age group 35-49
  • Member since July 01, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, Pet owners, Families with young children, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $139 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“The staff makes the difference at the Cotton Tree.”

Best Western CottonTree Inn

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4 of 5 stars
Chugwater 3 contributions
Chugwater
1/1 found this review helpful

The hotel is undergoing some renovations, so there's just the hint of a mess in one or two places. And the kitchen provides only a light brunch in the mornings. But the staff at the Cotton Tree makes up for any other shortcomings. They are cheerful and always willing to provide top notch service.

If you're looking for 5-star accomodations, this isn't the place. But, let's face it, almost the only reason to be in Rawlins is because you're travelling I-80 on the way to somewhere else. You're going to sleep for X number of hours, have the brunch and hit the road again. For THAT, the Cotton Tree is very good.

Best way to get there is take the exit on the west side of town and then look left as you head down the main street.

  • Liked — The staff
  • Disliked — The kitchen no longer serves all meals. The food was terrific when it was open all day.
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay February 2008
  • Visit was for Personal event (wedding, ...)
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since August 24, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $139 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Nice place”

Best Western CottonTree Inn

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4 of 5 stars
IAgirl 8 contributions
Iowa

Nice place. Currently being remodeled, but did not disturb our stay one bit. The pool was the highlight of this stay. The in-house restaurant was also very convenient and good.

  • Liked — Good clean place to stop along the Interstate.
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2007
  • Visit was for Quality time with family
  • Traveled with Family with young children
  • Age group 35-49
  • Member since January 04, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Great pool scene, Families with young children, Families with teenagers
  • I do not recommend this hotel for Young singles
  • I selected this hotel as a top choice for Outdoor / Adventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $139 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
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Best Western CottonTree Inn Also Known As

  • Best Western Rawlins
  • Rawlins Best Western
Address: Spruce and 23rd Street, Rawlins, WY 82301