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“Top Notch Service!” 5 of 5 stars
Review of Holiday Inn Laramie

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Holiday Inn Laramie
3.0 of 5 Hotel   |   204 S 30th Street, Laramie, WY 82070   |  
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Ranked #1 of 19 Hotels in Laramie
Buffalo, Wyoming, USA
1 review
“Top Notch Service!”
5 of 5 stars Reviewed July 23, 2012

Attended a week long training and this hotel was fantastic. The rooms were quiet, clean, bed super comfortable and the staff friendly and super helpful. I travel alot and far and away best Holiday Inn I have ever stayed at. From check in to check out I had a fantastic experience! Warm, inviting atmosphere, made a weeklong training a great experience! Great location and eateries within walking distance, like the yummy little mexican resturant across the street as well as easy access to Albertsons, Starbucks in the Albertsons, Sonic, Chiles... etc....

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnLaramie, General Manager at Holiday Inn Laramie, responded to this review, July 26, 2012
We appreciate you taking the time to review your stay with us. We truly enjoyed having you and your group stay with us in early July. We make friends one guest at a time and had the opportunity to make many new friends that week. We are thrilled you enjoyed your stay!

We look forward to serving you in the future.

Debbie Disney
General Manager
Holiday Inn Laramie
"Making Friends One Guest at a Time"
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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261 reviews from our community

Traveler rating
    193
    47
    14
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    1
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Any
English first
Lockport, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 18, 2012

TV in room was broke and we were not told until after we arrived and room was non-refundable. Lame. Also NO breakfast at all! You get a 20% coupon for Perkins next door. Wow, thanks. Not easy on/off access of I -80 either.

  • Stayed July 2012, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnLaramie, General Manager at Holiday Inn Laramie, responded to this review, July 26, 2012
We truly appreciate you taking the time to review your stay with us. Thank you for your feedback regarding the television and no breakfast included. I have shared your concerns with my Team and we have a room rate available that includes breakfast for 2 and only $10 more than our standard rate. We apoplogize this was not shared with you. The television issue should have been corrected or it was one of our last rooms available and you should have been advised of the situation. Please call me at 307-721-9000 so we can make this right with you. We truly wish we would have had the chance to correct you concerns before your departure as our goal is to always be a "PERFECT 10".

We truly hope you will allow us to serve you in the future and I would be honored to be your personal reservationist.


Debbie Disney
General Manager
Holiday Inn Laramie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tooele, Utah
1 review
5 of 5 stars Reviewed July 10, 2012

I would like to thank you Deborah Carlton and staff. This was our 5th anniversary and we booked a room at their hotel in Laramie Wyoming. The booking process was amazing, they went over board to make the surprises I had in store for my wife, and no request was too big or too small for them. I requested roses be sent to the room and they were prettier than any I could have found myself, for dinner and show they made sure we had good seats and ate and drank well. Everything was wonderful all the way down to the treatment of the maid staff. I have stayed in a lot of hotels in my life time but I must say this is the first and only hotel that I felt like a friend family member and not just a wallet

Room Tip: The suite are amazing and the rooms are so clean and quiet you hear nothing that goes on in the hall...
See more room tips
  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Holiday Inn Laramie, responded to this review, July 11, 2012
We truly appreciate your feedback regarding your stay with us on Saturday, July 7. We make friends one guest at a time and you and your Mrs. are a wonderful addition to our family. We had such a fun time celebrating your 5th anniversary and look forward to your next visit with us. Please feel free to contact me and I will be your personal reservationist.

Your in Hospitality,

Debbie Disney
General Manager
Holiday Inn Laramie
307-721-9000
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Gillette, Wyoming
1 review
5 of 5 stars Reviewed July 2, 2012

As writers for the Northern Rockies Rider, my husband and myself stay in a lot of motels. I can honestly say this is one of the best. We were there last weekend for the WY State HOG (Harley Owners Group) Rally and from top to bottom, start to finish this property and the staff not only met our expectations they exceeded them. Our bed was very comfortable, the room was sparkling clean, the staff beyond helpful and cordial. I can not find one thing to complain about and we already have reservations at the motel for the Snowy Range Music festival which our local Harley Owners Group is attending. We are also recommending to our group they stay at this property.

D.Rankin

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Holiday Inn Laramie, responded to this review, July 10, 2012
My Director of Sales and I just read your review and were covered in goose bumps as we felt the genuine intention you put into it. WOW......my entire Staff will be made aware of your experience and we look forward to seeing you during the Music Festival.

Yours in Hospitality,
Debbie Disney
General Manager
Holiday Inn Laramie
307-721-9000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
157 reviews 157 reviews
28 hotel reviews
Reviews in 57 cities Reviews in 57 cities
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed June 27, 2012

If only the food would have been better, the entire stay would have rated 6+ stars.
The front desk personnel were extremely cordial and helpful; though we arrived on time, our room was not yet ready - they worked this issue to our satisfaction in a record time.
This was the only accommodation which featured a full shower with a seating area, rather than a bathtub with a shower curtain. The water pressure was fabulous and the room in which to maneuver oneself was the largest one ever encountered!
Equally the king bed was roomy enough and firm to sleep in.
The drawback was the adjacent restaurant; first, supper - though we were virtually the only guests it took the waitress an enormous amount of time to take our order. Furthermore, the featured specials (strawberry desserts) were sold out(?). Why then feature these? Second, the breakfast - not utilized as late opening time was not conducive with our departure time.
The hotel coffee was lousy at best, and this was the only product featured as the rest of the breakfast meal was rendered to the restaurant.
The price was the highest encountered from all the HEI hotels visited and it did not equal to the provided service.
In conclusion, the stay would have been memorable, however the afore mentioned issues detracted from the overall stay!

  • Stayed June 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Holiday Inn Laramie, responded to this review, June 28, 2012
We truly appreciate you taking the time to review your stay with us. Thank you for your feedback regarding price/value and the coffee. I am working with my team to come up with some value add ideas. Unfortunately Perkins is not managed by the hotel, however I have forwarded your restaurant concerns to the Perkins GM and once I recieve a reponse I will get back to you.

We truly hope you will allow us to serve you in the future and I would be honored to be your personal reservationist.

Yours in Hospitality,
Debbie Disney
Holiday Inn Laramie
General Manager
307-721-9000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lebanon, CT
Top Contributor
78 reviews 78 reviews
25 hotel reviews
Reviews in 36 cities Reviews in 36 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed June 19, 2012

I have never felt more like a VIP than when we stayed here. I had two assistant managers and the general manager meet and greet me, an invitation to the "meet and greet" happy hour with beer, wine and snacks. They even called up to our room to ask if everything was to our satisfaction.
The general manager was born and raised in Hawaii and has striven to infuse her staff with, in her words, the "aloha spirit" that she was raised with. Well, it shows.
Besides showing great hospitality the rooms were neat and clean and the bed comfortable. I couldn't ask for more. I even got invited back to share in the Wyoming statehood celebration and rodeo in July!

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Holiday Inn Laramie, responded to this review, June 28, 2012
Thank you for the wonderful review. We celebrated service this week with our entire staff and this review was a huge pat on the Team's back! I truly hope you can make the Laramie Jubilee Days Rodeo next year....it gets better and better each year. I would like to reserve your room for you and will add some Jubilee Days Rodeo tickets complimentary.

Again, we appreciate your kindness in sharing this review on Trip Advisor.

"Making Friends one Guest at a Time" and "Sharing the Aloha Spirit the Wyoming Way"

Debbie Disney
General Manager
Holiday Inn Laramie
307-721-9000
ddisney@timberlinehotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheridan, Wyoming
Top Contributor
52 reviews 52 reviews
13 hotel reviews
Reviews in 22 cities Reviews in 22 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 19, 2012

I love staying at the Laramie Holiday Inn. It is always clean and the people are fabulous. Each one seems to take an appropriate interest in each guest. I used to stay at a smaller motel nearer the downtown but I just love being able to walk near the edge of campus and return to such warm, caring folks when I walk through the door at this Holiday Inn. Perkins was great, good food and excellent service. The bartender was also great.

  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Holiday Inn Laramie, responded to this review, June 30, 2012
We truly appreciate you taking the time to complete a survey about our hotel. It is so nice to know that we are your Home-Away-From-Home when you are in the area and meet your needs.

"Making Friends One Guest at a Time"

Debbie Disney - General Manager
"Serving Great Hotel Guest Love"
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Laramie

Address: 204 S 30th Street, Laramie, WY 82070
Phone Number:
Location: United States > Wyoming > Laramie
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Laramie
#2 Romantic Hotel in Laramie
#2 Family Hotel in Laramie
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Laramie 3*
Number of rooms: 100
Official Description (provided by the hotel):
The Holiday Inn in Laramie is conveniently located just minutes from the Laramie Regional Airport, the University of Wyoming, and Wyoming Technical Institute. Our Laramie hotel embodies and exceeds the level of service and hospitality you ve come to expect from the Holiday Inn brand. Whether your visit brings you to our hotel in Laramie for business or pleasure, the Holiday Inn Laramie is ready to serve you! Our hotel features a state-of-the-art event space and our guest rooms have a contemporary design with high-definition TVs. Complimentary high-speed wireless Internet service is available throughout the hotel. Enhance your business trip with our 24-hour business center with computer, copying, and faxing services. Enjoy all your favorite dishes in Perkins Family Restaurant or just order room service! Don t forget to bring the little ones along because Kids Eat Free. Relax by our indoor swimming pool and spa. Enjoy an invigorating workout in our on-site fitness center. While visiting Laramie, take time to enjoy special attractions such as the Lincoln Monument, the Vedauwoo climbing area, Yellowstone Park, and the 1800s Western Outlaw Festival. Relax it s the Holiday Inn Laramie! ... more   less 
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Also Known As:
Holiday Inn Laramie Hotel Laramie
Laramie Holiday Inn

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