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“another fine stay” 5 of 5 stars
Review of Holiday Inn Express Suites Lander

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Holiday Inn Express Suites Lander
2.5 of 5 Hotel   |   1002 11th Street, Lander, WY 82520   |  
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Ranked #1 of 6 Hotels in Lander
Lansing, Michigan
Top Contributor
151 reviews 151 reviews
15 hotel reviews
Reviews in 34 cities Reviews in 34 cities
90 helpful votes 90 helpful votes
“another fine stay”
5 of 5 stars Reviewed August 4, 2013

always a pleasure, clean, quiet, convenient. easy walk to all attractions in town, including great dining and beverages. caters to business and tourist travelers, this is a good value if you want to explore the Wind River country

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirofSalesLander, General Manager at Holiday Inn Express Suites Lander, responded to this review, August 6, 2013
Thanks for staying with us again at the Holiday Inn Express & Suites in Lander. We really appreciate your great review!

Wind River Country does have a lot to offer and we feel fortunate to be able to share our beautiful little corner of the world with our guests.

Thanks again. We look forward to welcoming you back on your next trip to Lander!

Best Regards,
Krista Lobera
General Manager
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122 reviews from our community

Traveler rating
    71
    41
    9
    1
    0
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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  • French first
  • Italian first
  • Portuguese first
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English first
Oklahoma
Top Contributor
298 reviews 298 reviews
122 hotel reviews
Reviews in 186 cities Reviews in 186 cities
130 helpful votes 130 helpful votes
5 of 5 stars Reviewed August 1, 2013

When I first walked in I thought the young lady behind the counter wasn't quite sure what she was doing and since this had happened to us before and almost made us leave HIE forever I thought OH NO here we go again. But she came through, changed us to a family suite which was even better than I had booked and didn't charge us any extra.
It was a huge room and we were able to spread out and enjoy what ever each of the three wanted to do.
Our only problem was a used towel behind the bathroom door. Of course it would be easy to miss but it gave me a bit of a start when I saw it. However the rest of the room was immaculate.

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirofSalesLander, General Manager at Holiday Inn Express Suites Lander, responded to this review, August 4, 2013
Thank you for staying with the Holiday Inn Express & Suites on your recent visit to Lander. I'm glad that we were able to upgrade your room and that you and your family were able to enjoy your stay.

We appreciate you sharing your experience and we look forward to welcoming you back the next time your travels bring you to Lander.

Best Regards,
Krista Lobera
General Manager
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Gillette, WY
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 1, 2013

I stayed here for a short get-away vacation recently after I visited South Pass City. I almost stayed at a local, no=name hotel but decided to go with a chain. The gal at the Front Desk was excellent; we had a nice chat. My disappointment was in the room itself. We're in Wyoming so why wouldn't you have a hotel with Western decor? One horse picture doesn't make a room Western! The room could have been in a hotel in Cleveland. I think you're missing playing your trump card by not promoting the Western culture that people come here for. The white wall in my room really needed painting but the bathroom was beautiful. The shower head was way too high to adjust but water pressure was OK. The walls are very thin and I could hear slamming doors often. I understand a chain hotel like HIE has standards to follow but next time I'm in Lander, I think I'll try a Western log-style motel.

  • Stayed July 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirofSalesLander, General Manager at Holiday Inn Express Suites Lander, responded to this review, August 4, 2013
Thank you for staying with us at the Holiday Inn Express & Suites on your recent visit to Lander. I'm glad to hear that you enjoyed visiting with our front desk agent.

I'm sorry to hear of your disappointment in your room. We do keep our rooms up to IHG standards and have incorporated items from our local community in the public areas such as the old photos in the lobby and the locally furnished lobby decor. Also, our apologies that your room was in need of painting. Our maintenance engineer is currently in the process of re-painting all of our guest rooms.

Thanks again for staying with us and also for your review. It is through comments and suggestions such as yours that help us to improve.

Best Regards,
Krista Lobera
General Manager
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York, Pennsylvania
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
Reviews in 24 cities Reviews in 24 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 27, 2013

Like many western towns, Lander has its share of low rent motels. The Holiday Inn Express is a model of consistency and service that we appreciated after 10 hours on the road.

What does it have? What you would expect? Pool, clean rooms with a fridge and its a reasonably new hotel. The people are friendly and it's light years better than any burger accommodations within 150 miles.

For a good place to stay at the end of a long day on the road, holiday inn express in Lander is a great stop.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirofSalesLander, General Manager at Holiday Inn Express Suites Lander, responded to this review, July 30, 2013
Thank you for staying with us at the Holiday Inn Express & Suites on your recent visit to Lander. We really appreciate your great review!

I'm so glad that your stay was comfortable and that you were able to relax and enjoy Lander. Consistency is something we strive for and it's great to hear that your experience at our hotel did not disappoint.

Thanks again. We look forward to welcoming you back the next time your travels bring you through Lander.

Best Regards,
Krista Lobera
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
seattle, wa
Top Contributor
112 reviews 112 reviews
83 hotel reviews
Reviews in 80 cities Reviews in 80 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed July 17, 2013

Lander is a cool little town out in the wide expanses of Wyoming. We stayed here twice in the years before the HIE was built, once at the BW, and once at the Rodeway Inn. Neither quite met our comfort and convenience bar. Thus we were delighted to see an HIE join the lodging options. Upon our early arrival we were greeted with warmth. They desk clerk was able to find a room so we could check in early. Much appreciated! Our room had all the usual HIE accommodations -- a comfortable bed with a choice of firm or soft pillows, excellent wi-fi, flat screen TV, and a fridge. The only disappointment was the rather small size of the "workspace" table that was big enough for a laptop but not much more. (Also, there were two straight back chairs instead of a more comfortable workspace chair.) We didn't stay for breakfast (out early!) nor did we use the pool or the fitness room.We appreciated having a Safeway next door for buying gas and groceries. This is definitely the nicest place in Lander these days. I have no doubt we'll stay here again.

Room Tip: Top floor even-numbered rooms for quiet and for mountain views.
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  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirofSalesLander, General Manager at Holiday Inn Express Suites Lander, responded to this review, July 22, 2013
Thank you for staying at the Holiday Inn Express & Suites in Lander. We are so glad that you enjoyed your stay.

I'm sorry that the work space in your room was not adequate. Most of our rooms do have a nice big desk and desk chair. Be sure to mention that you would like a room with a desk on your next stay.

Thanks for your kind review. We really appreciate your feedback and look forward to the next time we can welcome you back to Lander!

Krista Lobera
General Manager
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Lincoln, Nebraska
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 11, 2013

We stopped mid trip in Lander WY for a couple days, The Holiday Inn Express Suites Lander is a wonderful property, hotel staff was very friendly and helpful, Rick helped us with siteseeing and dining suggestions in the Lander Area. Property was very clean and well kept. Breakfast was great!!! Great expeience! We will be back in the future.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirofSalesLander, General Manager at Holiday Inn Express Suites Lander, responded to this review, July 22, 2013
Thanks so much for staying with us on your recent visit to Lander. I'm so glad that you and your family enjoyed your stay.

Rick is a wonderful asset to the hotel with his extensive knowledge of the area. We all love to share information about our great little western town and it's so nice to hear that you were able to get out and do some site seeing.

Thank you for sharing your review. We look forward to welcoming you back the next time you are in the Lander area.

Thanks again,
Krista Lobera
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 6, 2013

We found the reviews here to be a little high. Decent place. My kids felt the pool was a bit cold and the spa too hot. Walls are thin and shower head is way too high to get a good shower unless you are tall. Can't open the windows on the first floor, not sure about the upper floors. But the beds! The beds are fantastic! We all had a good night's sleep, and that's what counts most. Would've scored higher but about $20-30 overpriced.

Stayed June 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirofSalesLander, General Manager at Holiday Inn Express Suites Lander, responded to this review, July 9, 2013
Thank you for staying with us on your recent visit to Lander. I'm so glad you had a good night's rest. I must apologize for the pool temperature. Unfortunately the week you were here we were having trouble with the pool heater.

We really appreciate your comments and hope that we have the opportunity to welcome you back the next time you are in Lander.

Thanks again,
Krista Lobera
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Suites Lander

Address: 1002 11th Street, Lander, WY 82520
Phone Number:
Location: United States > Wyoming > Lander
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Lander
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Suites Lander 2.5*
Number of rooms: 78
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Also Known As:
Holiday Inn Express Suites Lander Hotel Lander

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