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The Lodge at Jackson Hole: Traveler Reviews

3.5 of 5
80 Scott Lane, Jackson, WY 83001
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The Lodge at Jackson Hole
Ranked #11 of 41 hotels in Jackson
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483 reviews from our community

Traveler rating
    225
    171
    44
    24
    19
See reviews for
Families
170
 
Couples
174
 
Solo
13
 
Business
18
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
United States
Senior Contributor
40 reviews 40 reviews
37 hotel reviews
Reviews in 36 cities Reviews in 36 cities
40 helpful votes 40 helpful votes
“Improved Lodge at Jackson Hole is still a good value”
4 of 5 stars Reviewed February 5, 2013

The Lodge at Jackson Hole (the former Best Western) describes itself as a 'mini-suite hotel'. That means that each room is larger than normal and has space for a sofa which can be turned into an extra bed. In addition to a larger than average room the bathroom was larger than normal. The shower, with both a rotating shower head and a 'rainforest' style shower head, can easily be used by two or even three at a time.

The hotel is modern but was built in a 'rustic' timber frame design. It is located on a quiet side street about two miles from downtown Jackson. There is free bus service from in front of the hotel to downtown Jackson every 30 min. (this is the public bus). There are also three computers in a hall near the lobby which can be used to access the internet (no charge). Free Wi-Fi is also available

The rooms were clean and well maintained. Since my last visit to this hotel the entire interior of the hotel, including all of the rooms, has been remodeled. The rooms are now decorated in 'Western' style with 'heavy' wood trim in dark colors and with lots of Indian (American Indian) artwork. All of the beds have been replaced with 'pillow top' style beds. The beds are rather high off the floor and I found them to be a bit soft.

A buffet breakfast is included in the price of the room. The breakfast had the same menu every day. In addition to cold cereal, bagels, toast, fruit and juice there were several hot dishes including eggs. There is no lunch service at the hotel and very limited food service for dinner so plan to go out to eat. There are four or five good places to eat within a block or two of the hotel including one next door which offers many dishes made from deer, elk, etc.

During the winter there is free bus service to/from the Jackson Hole ski slope twice in the morning and twice in the evening. The trip takes about 20 min. each way. Otherwise you can take the public bus from in front of the hotel to the ski slope for $3 per person each way. Lockers for ski/board storage are provided at no cost.

In addition, the hotel now offers free transfers to/from the Jackson Hole airport. The trip takes about 20 min. each way. One needs to call a day or two before arrival with flight information to arrange for a pickup at the airport. Someone from the hotel will have a sign with your name on it for identification. You also need to sign up the day before you leave for the airport (or give them your flight information for both arrival and departing flights when you arrange for your airport pickup).

For Jackson this hotel is a good value (Jackson is a very expensive town to visit or to live in). The only downside of the hotel, since my last visit, is the recent addition if a ‘resort fee’ to cover the upgrade of the hotel.

  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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RaniLodge, General Manager at The Lodge at Jackson Hole, responded to this review
February 6, 2013
What a great review! Thank you so much for sharing information about all of our new amenities and upgrades. What great pictures as well. We can't wait to have you back again in the future.
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Dallas, TX
Top Contributor
95 reviews 95 reviews
24 hotel reviews
Reviews in 49 cities Reviews in 49 cities
23 helpful votes 23 helpful votes
“Good and bad...but mostly good”
4 of 5 stars Reviewed February 1, 2013

First, the bad: one feature that caused me to choose the hotel was the fireplace in the room. You flip the switch and it's just a tiny blue flame. However, that little blue flame will *really* warm the room up!

Also, the bed was super hard. I guess that's OK if you like a firm bed...but of you don't then be forewarned! I ended up sleeping on the couch the second night. That was fine by me because I was in front of the tiny blue flame that put out a lot of heat.

Everything else about this place was really nice. The room had a super nice atmosphere complete with the largest flat screen TV I've ever seen in any hotel room. The shower was oversized and nice.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wisconsin
Top Contributor
108 reviews 108 reviews
24 hotel reviews
Reviews in 50 cities Reviews in 50 cities
67 helpful votes 67 helpful votes
“Awesome hotel”
5 of 5 stars Reviewed January 31, 2013 via mobile

This was the best hotel of our trip. Check in was smooth and the room was gorgeous. Plenty of room and nothing but top notch features. We went to the pool which the kids loved. Very nice and empty except for another family who we ended up talking to for quite awhile. He was working in town doing construction so he and my husband talked for an hour (my husband works commercial construction).

The hotel is very nice and we will Definetly be back the next time we are in the area. Breakfast was good but crowded with lots of rude French. I have no issues with foreigners except when they are rude.

Overall, excellent stay! A little pricey but this must be expected here.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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RaniLodge, General Manager at The Lodge at Jackson Hole, responded to this review
February 6, 2013
Thanks so much for telling everyone how much you enjoyed your stay. We love our pool/hot tub area and find it's great for families and skiers alike! Hope that you can come back to Jackson and Lodge sometime in the near future.
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Barnsley, United Kingdom
Senior Reviewer
6 reviews 6 reviews
“good skiers hotel”
5 of 5 stars Reviewed January 28, 2013

a really good hotel with excellent staff on the front desk they could not do enough for us after our baggage was lost by the airline. Our room was very clean and well appionted the beds and pillows were very good, we got a good nights sleep every night.
The buffet breakfast was ok and plenty of it could have been a bit hotter in the warming containers.
The only thing that I can think of to make the stay better for skiers is the rooms need a coat rail to hang all the ski gear up as there is not enough space in the wardrobe

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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RaniLodge, General Manager at The Lodge at Jackson Hole, responded to this review
February 6, 2013
We are so glad that you enjoyed your stay and that we could help with your lost luggage! And thank you for the suggestion about needing a place for gear. We are thinking about how that might be possible.
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Montreal Canada
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
Reviews in 23 cities Reviews in 23 cities
17 helpful votes 17 helpful votes
“Superb and cosy”
4 of 5 stars Reviewed January 20, 2013 via mobile

The Lodge is the ideal ski resort hotel: relaxing, confortable and close to everything in Jackson thanks to free public transportation !
The Lodge is located right in front of a bus stop. The bus will lead you in the heart of Jackson in 3 minutes. For free! For 3$ you can ride the city bus to Teton Village where Jackson Hole awaits you.
You can also wlk to the drug store (2 mins) or to a great mexican restaurant Pica's (5 minutes).
Great full breakfast, clean big rooms, free wifi, gaz fireplace in the room.
The hotel is freshly renovated and it shows.
Can't go wrong here.

Stayed January 2013, traveled as a couple
Was this review helpful? Yes 1
Ask JFrancois about The Lodge at Jackson Hole
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RaniLodge, General Manager at The Lodge at Jackson Hole, responded to this review
January 21, 2013
Thanks so much for the sharing your thoughts about your recent stay! We look forward to seeing you again during your next visit to Jackson.
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Additional Information about The Lodge at Jackson Hole

Also Known As:
Best Western Plus The Lodge At Jackson Hole Hotel
Best Western Plus The Lodge At Jackson Hole Hotel Jackson
Best Western Jackson
Jackson Best Western
Jackson Hole Wy
Jackson Hole Best Western
The Lodge At Jackson Hole WY
Address: 80 Scott Lane, Jackson, WY 83001
Phone Number:
Region: United States > Wyoming > Jackson Hole > Jackson
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotels in Jackson
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Jackson Hole's Newest in Luxury - complete renovation Spring 2012. Experience the area's newest and most luxurious accommodations offering generous amenities, stylish rustic decor and unsurpassed comfort. Each mini suite beckons for guests to unwind with presidential double pillow top mattresses complete with plush bedding linens and accents, as well as a spacious sitting area featuring a sleeper sofa. The spacious bathrooms offer granite countertops, plush robes and fine bath amenities. After a day of outdoor adventure in Jackson Hole, we invite you to relax and experience the best in technology with a 52" LCD LED 3D television and Blu-ray player, iHome alarm clock, and a large desk with a built-in electronic hub, ideal for any traveler. Hotel amenities include a new restaurant serving innovative cuisine, a newly designed indoor/outdoor pool, hot tub, and sauna, and a state-of-the art fitness center. We offer a complimentary gourmet breakfast to our guests each morning. The local town shuttle makes regular stops at The Lodge at Jackson Hole making getting around town easy and convenient. Dining and shopping in Jackson Hole are located nearby. This hotel is centrally located near Teton National Park, Yellowstone National Park, Jackson Hole Mountain Resort and Snake River. Great nearby recreational activities include fishing, whitewater rafting, hunting, sightseeing at national parks, hiking, biking, skiing, snowmobiling and horseback riding. Find luxurious accommodations whether exploring Jackson Hole or the Grand Tetons at this hotel gem. ... more   less 
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