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“Perfect location just on the edge of the action” 4 of 5 stars
Review of Homewood Suites by Hilton Jackson

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Homewood Suites by Hilton Jackson
3.0 of 5 Hotel   |   260 N. Millward Street, P.O Box 2810, Jackson, WY 83001   |  
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Ranked #14 of 41 Hotels in Jackson
Seattle, Washington
Senior Contributor
33 reviews 33 reviews
31 hotel reviews
Reviews in 30 cities Reviews in 30 cities
21 helpful votes 21 helpful votes
“Perfect location just on the edge of the action”
4 of 5 stars Reviewed March 23, 2013

Very short walk to the square and all restaurants, shops, etc. Stayed two nights. Front desk was helpful with walking us through how to use the bus to get to Teton Village and ski/snowboard. Parking is very expensive and limited at the Village.

Used free laundry onsite. Breakfast was good and evening dinner was acceptable. Hot tub was relaxing and lap pool very clean. Extremely limited workout room, but we were told there was another hotel about 2 blocks down that had a bigger workout room we could use. Con - Was traveling with a cat and booked the 'pet rate'. I was disappointed when they gave me a dog goodie bag when I had stated that I had a cat during booking. Front desk staff they only had dog goodie bags...

Stayed November 2012, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe M, General Manager at Homewood Suites by Hilton Jackson, responded to this review, March 27, 2013
Thank you very much for submitting a great review on your recent visit with us. We appreciate the great feedback. You raise a valid point on the pet ameinty provided. We'll reach out to our vendor and ask for a cat friendly amenity in addition to our dog amenity. We look forward to having you back as our guest.

All my best,

Joe Madera
General Manager
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408 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
San Francisco, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 18, 2013

If you're looking for a place to stay in the town of Jackson, you can't beat the Homewood Suites for its price and location. The hotel is in easy walking distance of the town, but not right on top of the square. I stayed in a suite with two double beds - the bedroom was a little cramped, but it was very nice to have the separate kitchenette and living area.

I felt safe, the hotel was very clean, and the staff could not have been nicer.

It's an easy 20 minute drive from the Homewood Suites to Jackson Hole ski resort.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe M, General Manager at Homewood Suites by Hilton Jackson, responded to this review, March 20, 2013
Thank you very much for submiting a review. We greatly appreciate the kind comments and delighted to hear that we delivered a memorable experience. Hope to see you back again.

All my best,

Joe Madera
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 15, 2013

Fantastic and the people were great!!

This hotel is centrally located. It is excellent condition and can walk to all locations.

Shuttle bus to the resorts is a great addition.

We would definately come back in the future.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe M, General Manager at Homewood Suites by Hilton Jackson, responded to this review, March 20, 2013
Thank you so much for the wonderful review. We appreciate the great comments especially recognition of our team who works very hard to deliver an exceptional experience. We hope to have you back soon.

All my best,

Joe Madera
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
TORONTO
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 5, 2013

Great staff, very, very helpful, great service, clean place. Shuttle to/from airport and Jackson Hole were great. Conveniently located, easy walking distance to shops and restaurant. The complimentary chocolate chip cookies and milk in the evenings was great! Decent complimentary breakfast, but complimentary dinners were something to be desired. Room was a little small for four people, but maybe other rooms are bigger.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe M, General Manager at Homewood Suites by Hilton Jackson, responded to this review, March 20, 2013
Thank you for a fantastic review. I'm happy to hear that you found our hotel to be very clean, conveniently located and the staff to be exceptional. Thank you for also mentioning some of our compliementary amenities (money savers) and that you enjoyed our Suite Dreams evening cookies. Those cookies have been a hit. Hope to see you back in Jackson soon.

All my best,

Joe Madera
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bent NM
Top Contributor
311 reviews 311 reviews
75 hotel reviews
Reviews in 213 cities Reviews in 213 cities
202 helpful votes 202 helpful votes
4 of 5 stars Reviewed February 27, 2013

This is quite a nice place with many amenities. It is well kept and friendly. Just two blocks off the town square, Homewood is within walking distance of perhaps 50 restaurants. Accommodating staff. Free parking in back (some covered). Also, the price is good for Jackson where some hotels seek astronomical rents.
Families note this. This property is miniturized. All Homewoods have a living room and kitchenette and then a bedroom. This one too, but the furniture appears to be three-quarter scale. The bedroom has just enough room for 2 double beds (not queens) with about a 5-inch gap between the bed and the wall. This is OK for a couple, but a big family spreading out might require two rooms.

Room Tip: Hang a wet towel somewhere to humidify the room in winter.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe M, General Manager at Homewood Suites by Hilton Jackson, responded to this review, March 20, 2013
Thank you for submitting a great review on your recent stay with us. Anytime one describes our hotel as "Excellent" it makes us all very happy. Thank you also for acknowleding our team and their efforts in delivering a quality experience. We greatly appreciate your business and look forward to seeing you agian.

All my best,

Joe Madera
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington, New Zealand
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 27, 2013

Lovely hotel, well appointed and roomy even for family of four. Really appreciated the huge size bath towels. Great beds. Lovely food. Helpful friendly staff. Hotel very handy to shops. Under cover parking really helpful in winter.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe M, General Manager at Homewood Suites by Hilton Jackson, responded to this review, March 20, 2013
Thank you for a fantastic reveiw of our hotel and your recent stay. We certainly enjoyed having you as our guests and hope that you choose to visit us again.

All my best,

Joe Madera
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Littleton, Colorado
Top Contributor
130 reviews 130 reviews
33 hotel reviews
Reviews in 45 cities Reviews in 45 cities
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed February 24, 2013

We recently stayed here on our way to Yellowstone National Park. The front desk was very friendly and helpful and always said hi whenever we entered of left the hotel. The room we had was very spacious with a large flat screen tv in each the bedroom and living room. The room also had a small kitchenette with complimentary cookies and water. The bed was comfortable and the rooms were quiet (couldn't hear the neighbors). The breakfast in the morning was marginal, but we were not there for the food. The best part of the stay though was the freshly baked chocolate chip cookies and milk that they served in the lobby at night. Some of the best cookies I have ever had! The hotel also had covered parking which was also nice and is conveniently located near downtown (easily walkable). Overall, it was a great experience and would recommend these accommodations to anyone.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe M, General Manager at Homewood Suites by Hilton Jackson, responded to this review, February 26, 2013
Thank you for your recent review of out hotel. We are very happy to hear that our hotel met all your expectations and that our staff was very accomodating and engaging. I'm also very happy that you enjoyed our "Suite Dreams" evening cookies. They have been a big hit and many folks have publicly acknowledged how much they enjoy them. Thank you again for a great review and we hope to have you back soon.

All my best,

Joe Madera
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Jackson

Address: 260 N. Millward Street, P.O Box 2810, Jackson, WY 83001
Phone Number:
Location: United States > Wyoming > Jackson Hole > Jackson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Jackson
#7 Business Hotel in Jackson
#13 Romantic Hotel in Jackson
#15 Family Hotel in Jackson
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Jackson 3*
Number of rooms: 41
Official Description (provided by the hotel):
The Homewood Suites by Hilton is the only all suite hotel in Jackson Hole. Located only 4 blocks from town square, the Homewood Suites is the ideal location to make your basecamp to the Yellowstone and Grand Teton National Parks. ... more   less 
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Also Known As:
Homewood Suites Jackson Hole Hotel Jackson
Homewood Jackson
Hilton Jackson
Jackson Hilton
Jackson Homewood Suites
Homewood Suites By Hilton Jackson Jackson Hole, WY

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