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“Excellent downtown hotel but small rooms” 4 of 5 stars
Review of Homewood Suites by Hilton Jackson

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Homewood Suites by Hilton Jackson
3.0 of 5 Hotel   |   260 N. Millward Street, P.O Box 2810, Jackson, WY 83001   |  
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2X & 3X Hhonors Points
Ranked #13 of 41 Hotels in Jackson
Bent NM
Top Contributor
314 reviews 314 reviews
75 hotel reviews
Reviews in 215 cities Reviews in 215 cities
206 helpful votes 206 helpful votes
“Excellent downtown hotel but small rooms”
4 of 5 stars Reviewed February 27, 2013

This is quite a nice place with many amenities. It is well kept and friendly. Just two blocks off the town square, Homewood is within walking distance of perhaps 50 restaurants. Accommodating staff. Free parking in back (some covered). Also, the price is good for Jackson where some hotels seek astronomical rents.
Families note this. This property is miniturized. All Homewoods have a living room and kitchenette and then a bedroom. This one too, but the furniture appears to be three-quarter scale. The bedroom has just enough room for 2 double beds (not queens) with about a 5-inch gap between the bed and the wall. This is OK for a couple, but a big family spreading out might require two rooms.

Room Tip: Hang a wet towel somewhere to humidify the room in winter.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe M, General Manager at Homewood Suites by Hilton Jackson, responded to this review, March 20, 2013
Thank you for submitting a great review on your recent stay with us. Anytime one describes our hotel as "Excellent" it makes us all very happy. Thank you also for acknowleding our team and their efforts in delivering a quality experience. We greatly appreciate your business and look forward to seeing you agian.

All my best,

Joe Madera
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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411 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Wellington, New Zealand
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 27, 2013

Lovely hotel, well appointed and roomy even for family of four. Really appreciated the huge size bath towels. Great beds. Lovely food. Helpful friendly staff. Hotel very handy to shops. Under cover parking really helpful in winter.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe M, General Manager at Homewood Suites by Hilton Jackson, responded to this review, March 20, 2013
Thank you for a fantastic reveiw of our hotel and your recent stay. We certainly enjoyed having you as our guests and hope that you choose to visit us again.

All my best,

Joe Madera
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Littleton, Colorado
Top Contributor
130 reviews 130 reviews
33 hotel reviews
Reviews in 45 cities Reviews in 45 cities
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed February 24, 2013

We recently stayed here on our way to Yellowstone National Park. The front desk was very friendly and helpful and always said hi whenever we entered of left the hotel. The room we had was very spacious with a large flat screen tv in each the bedroom and living room. The room also had a small kitchenette with complimentary cookies and water. The bed was comfortable and the rooms were quiet (couldn't hear the neighbors). The breakfast in the morning was marginal, but we were not there for the food. The best part of the stay though was the freshly baked chocolate chip cookies and milk that they served in the lobby at night. Some of the best cookies I have ever had! The hotel also had covered parking which was also nice and is conveniently located near downtown (easily walkable). Overall, it was a great experience and would recommend these accommodations to anyone.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe M, General Manager at Homewood Suites by Hilton Jackson, responded to this review, February 26, 2013
Thank you for your recent review of out hotel. We are very happy to hear that our hotel met all your expectations and that our staff was very accomodating and engaging. I'm also very happy that you enjoyed our "Suite Dreams" evening cookies. They have been a big hit and many folks have publicly acknowledged how much they enjoy them. Thank you again for a great review and we hope to have you back soon.

All my best,

Joe Madera
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 12, 2013

We stayed at this hotel in September of 2012. We used points and stayed 4 nights, with a one bedroom with a King. Even though this was the smallest room we have ever had at a Homewood Suites, it was still a very nice room, with a fireplace, small kitchen and everything else we needed. The location is great - we were able to quickly walk to town for shopping and eating. The only other thing I can add is that our room only had a shower and not a tub as I would have liked, so you might want to check in to that if it matters to you. We asked to switch to a room with a tub but none were available. Would stay here again if we returned to Jackson Hole, but if I did not have points to use I would at least compare the room rate to other places.

Room Tip: Specify if you need a bathtub
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Stayed September 2012, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe M, General Manager at Homewood Suites by Hilton Jackson, responded to this review, February 14, 2013
Thank you for taking the time to review your stay with us in September. We are very happy to hear that you found our hotel in a great location and that all our services met your needs. The hotel does maintain a few rooms with tubs and we can certainly accomodate those requests if we are made aware of them well in advance (especially during the summer months). We sincerely appreciate your business and hope to see you back again.

All my best,

Joe Madera
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 9, 2013

The staff is incredible, the hotel is immaculate the shuttle runs from 9 to 5. It's in town located by all the shops, town square and the rooms have a separate bedroom with a kitchenette and fireplace.

Room Tip: I had a room with the view of Snow King ski area
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe M, General Manager at Homewood Suites by Hilton Jackson, responded to this review, February 14, 2013
What an amazing review! Anytime words such as Gem, Imaculate, Incredible are used to describe a stay I know that we hit a homerun. I'm very proud of our team in delivering such an amazing experience. Thank you very much for the fantastic review and we hope to see you back again soon.

All my best,

Joe Madera
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus Ga
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 3, 2013

We will be staying at Homewood Suites again next year.Everything was very clean and staff was very helpful....Just got back Jan.24th..We were on a Snowmobile trip to Yellowstone..Rooms were very nice..King side bed in Bedroom was great.......

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe M, General Manager at Homewood Suites by Hilton Jackson, responded to this review, February 14, 2013
Thank you for submitting a review of our hotel. I'm delighted to hear that our team delivered an exceptional experience and that you will be returning next year. Please let us know if we can be of any assistance in planning some activities for you.

All my best,

Joe Madera
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 18, 2013

Stayed here over Christmas 2012 and into the new year. We really enjoyed the hotel - the fireplace is nice. The service is outstanding - shuttle from and to the airport as well as to the slopes, tips and tricks from the staff helped us make the best of our vacation. The breakfast and free dinner (Mo-Th) added great value and helped us save some money. The pool is good for short swims and the really hot hot tub helped relax our tired muscles.
Some tips:
- Cross Country ski near Elk Refuge
- Cross Country ski near Grand Teton NP
- Skiing at Grand Targhee resort - shuttle bus brings one there and back same day
- Snow shooing Cache Creek

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe M, General Manager at Homewood Suites by Hilton Jackson, responded to this review, January 30, 2013
Thank you so much for a great review. We are very happy you chose to spend the holidays with us and hope that Jackson Hole is back on the radar for another trip. Thank you for sharing the value you found in both our complimentary breakfast and complementary dinner that we provide M-Th. Your tips on area attractions/activities is spot on and hope that those who read your review take full advantage of your insight (especially the snowshoeing up Cache Creek drainage). Have a great 2013 and hope to see you soon.

All my best,

Joe Madera
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Jackson

Address: 260 N. Millward Street, P.O Box 2810, Jackson, WY 83001
Phone Number:
Location: United States > Wyoming > Jackson Hole > Jackson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Jackson
#7 Business Hotel in Jackson
#13 Romantic Hotel in Jackson
#14 Family Hotel in Jackson
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Jackson 3*
Number of rooms: 41
Official Description (provided by the hotel):
The Homewood Suites by Hilton is the only all suite hotel in Jackson Hole. Located only 4 blocks from town square, the Homewood Suites is the ideal location to make your basecamp to the Yellowstone and Grand Teton National Parks. ... more   less 
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Also Known As:
Homewood Suites Jackson Hole Hotel Jackson
Homewood Jackson
Hilton Jackson
Jackson Hilton
Jackson Homewood Suites
Homewood Suites By Hilton Jackson Jackson Hole, WY

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