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“Great Stay!” 5 of 5 stars
Review of Homewood Suites by Hilton Jackson

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Homewood Suites by Hilton Jackson
3.0 of 5 Hotel   |   260 N. Millward Street, P.O Box 2810, Jackson, WY 83001   |  
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Ranked #10 of 40 hotels in Jackson
Littleton, Colorado
Top Contributor
122 reviews 122 reviews
33 hotel reviews
Reviews in 38 cities Reviews in 38 cities
63 helpful votes 63 helpful votes
“Great Stay!”
5 of 5 stars Reviewed February 24, 2013

We recently stayed here on our way to Yellowstone National Park. The front desk was very friendly and helpful and always said hi whenever we entered of left the hotel. The room we had was very spacious with a large flat screen tv in each the bedroom and living room. The room also had a small kitchenette with complimentary cookies and water. The bed was comfortable and the rooms were quiet (couldn't hear the neighbors). The breakfast in the morning was marginal, but we were not there for the food. The best part of the stay though was the freshly baked chocolate chip cookies and milk that they served in the lobby at night. Some of the best cookies I have ever had! The hotel also had covered parking which was also nice and is conveniently located near downtown (easily walkable). Overall, it was a great experience and would recommend these accommodations to anyone.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe M, General Manager at Homewood Suites by Hilton Jackson, responded to this review, February 26, 2013
Thank you for your recent review of out hotel. We are very happy to hear that our hotel met all your expectations and that our staff was very accomodating and engaging. I'm also very happy that you enjoyed our "Suite Dreams" evening cookies. They have been a big hit and many folks have publicly acknowledged how much they enjoy them. Thank you again for a great review and we hope to have you back soon.

All my best,

Joe Madera
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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372 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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  • Japanese first
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English first
Atlanta, Georgia
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 12, 2013

We stayed at this hotel in September of 2012. We used points and stayed 4 nights, with a one bedroom with a King. Even though this was the smallest room we have ever had at a Homewood Suites, it was still a very nice room, with a fireplace, small kitchen and everything else we needed. The location is great - we were able to quickly walk to town for shopping and eating. The only other thing I can add is that our room only had a shower and not a tub as I would have liked, so you might want to check in to that if it matters to you. We asked to switch to a room with a tub but none were available. Would stay here again if we returned to Jackson Hole, but if I did not have points to use I would at least compare the room rate to other places.

Room Tip: Specify if you need a bathtub
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Stayed September 2012, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe M, General Manager at Homewood Suites by Hilton Jackson, responded to this review, February 14, 2013
Thank you for taking the time to review your stay with us in September. We are very happy to hear that you found our hotel in a great location and that all our services met your needs. The hotel does maintain a few rooms with tubs and we can certainly accomodate those requests if we are made aware of them well in advance (especially during the summer months). We sincerely appreciate your business and hope to see you back again.

All my best,

Joe Madera
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 9, 2013

The staff is incredible, the hotel is immaculate the shuttle runs from 9 to 5. It's in town located by all the shops, town square and the rooms have a separate bedroom with a kitchenette and fireplace.

Room Tip: I had a room with the view of Snow King ski area
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe M, General Manager at Homewood Suites by Hilton Jackson, responded to this review, February 14, 2013
What an amazing review! Anytime words such as Gem, Imaculate, Incredible are used to describe a stay I know that we hit a homerun. I'm very proud of our team in delivering such an amazing experience. Thank you very much for the fantastic review and we hope to see you back again soon.

All my best,

Joe Madera
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus Ga
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 3, 2013

We will be staying at Homewood Suites again next year.Everything was very clean and staff was very helpful....Just got back Jan.24th..We were on a Snowmobile trip to Yellowstone..Rooms were very nice..King side bed in Bedroom was great.......

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe M, General Manager at Homewood Suites by Hilton Jackson, responded to this review, February 14, 2013
Thank you for submitting a review of our hotel. I'm delighted to hear that our team delivered an exceptional experience and that you will be returning next year. Please let us know if we can be of any assistance in planning some activities for you.

All my best,

Joe Madera
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 18, 2013

Stayed here over Christmas 2012 and into the new year. We really enjoyed the hotel - the fireplace is nice. The service is outstanding - shuttle from and to the airport as well as to the slopes, tips and tricks from the staff helped us make the best of our vacation. The breakfast and free dinner (Mo-Th) added great value and helped us save some money. The pool is good for short swims and the really hot hot tub helped relax our tired muscles.
Some tips:
- Cross Country ski near Elk Refuge
- Cross Country ski near Grand Teton NP
- Skiing at Grand Targhee resort - shuttle bus brings one there and back same day
- Snow shooing Cache Creek

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe M, General Manager at Homewood Suites by Hilton Jackson, responded to this review, January 30, 2013
Thank you so much for a great review. We are very happy you chose to spend the holidays with us and hope that Jackson Hole is back on the radar for another trip. Thank you for sharing the value you found in both our complimentary breakfast and complementary dinner that we provide M-Th. Your tips on area attractions/activities is spot on and hope that those who read your review take full advantage of your insight (especially the snowshoeing up Cache Creek drainage). Have a great 2013 and hope to see you soon.

All my best,

Joe Madera
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dana Point, California
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 14, 2013

I visit the hotel a few years ago and was happy with the stay and was planning to go back this June but found out about the hotel's new pet policy. Please be aware that ANY room in the property can be occupied with pets. Most hotels that allow pets have dedicated pet rooms. If you are allergic to pets be aware of this fact.

Stayed February 2012, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe M, General Manager at Homewood Suites by Hilton Jackson, responded to this review, January 30, 2013
Thankyou for considering another stay with us and I'm sorry that our pet policy detered you from returning. Being and extended stay hotel we understand how dificult it can be for travlers to be away from not only their families, but also their pets. We pride ourselves in being "Your Home Away From Home" so we would not want to prevent folks from worrying about their pets while traveling. Our pet policy has been in place since we opened and has not changed. We do charge a fee for pets and that fee is used to deep clean each suite after a pet has departed. Our housekeeping department does a great job and leaves no trace of any pets that may have occupied any given suite. We also take appropriate measures to accomodate any potential pet alergies if we are made aware of them prior to arrival. We love all our guests and their pets. We hope that you reconsider and choose to stay with us in the future.

All my best,

Joe Madera
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marietta, Georgia
Top Contributor
84 reviews 84 reviews
72 hotel reviews
Reviews in 62 cities Reviews in 62 cities
302 helpful votes 302 helpful votes
5 of 5 stars Reviewed January 6, 2013

The hotel is in a great location near the center of Jackson Hole (but very quiet) and is a 15-minute drive from the Grand Teton Moose entrance, 20 minutes from the ski resort, and 1 1/4 hours from Grand Targhee. The room with the fireplace and jetted tub was worth the extra money (we were in 315, the Wildflower Suite). Front desk staff was very nice and helpful. We appreciated the covered parking in -14 degree weather! The free breakfast was nothing special but it was adequate. We would definitely stay here again.

Regarding Jackson Hole in general....we ate at The Bird (good burgers, giant schnitzel), Teton Thai (super hot pots), and Ignight (great sushi). We were very pleased with our overall culinary choices. Loved skiing Jackson Hole and Grand Targhee....GT in particular was very remote and peaceful and reasonably-priced. Had to buy a new ski bib at the Sports Authority since my zipper broke and the prices were way cheaper on ski gear than my hometown of Atlanta.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe M, General Manager at Homewood Suites by Hilton Jackson, responded to this review, January 30, 2013
Thank you for such a great review. I'm delighted to hear that you found our hotel conveniently located, nicely appointed and the staff to be exceptional. We also appreciate the detailed proximety from our hotel to some of the more popular attractions. It certainly brings a sense of location to folks considering Jackson Hole as a vacation destination. We look forward to seeing you on your next trip.

All my best,

Joe Madera
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Jackson

Address: 260 N. Millward Street, P.O Box 2810, Jackson, WY 83001
Phone Number:
Location: United States > Wyoming > Jackson Hole > Jackson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Jackson
#8 Business Hotel in Jackson
#10 Top resorts Hotel in Jackson
#10 Romantic Hotel in Jackson
#13 Family Hotel in Jackson
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Jackson 3*
Official Description (provided by the hotel):
The Homewood Suites by Hilton is the only all suite hotel in Jackson Hole. Located only 4 blocks from town square, the Homewood Suites is the ideal location to make your basecamp to the Yellowstone and Grand Teton National Parks. ... more   less 
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Also Known As:
Homewood Suites Jackson Hole Hotel Jackson
Homewood Jackson
Hilton Jackson
Jackson Hilton
Jackson Homewood Suites
Homewood Suites By Hilton Jackson Jackson Hole, WY

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