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“weekend getaway” 5 of 5 stars
Review of Homewood Suites by Hilton Jackson

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Homewood Suites by Hilton Jackson
3.0 of 5 Hotel   |   260 N. Millward Street, P.O Box 2810, Jackson, WY 83001   |  
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2X & 3X Hhonors Points
Ranked #14 of 41 Hotels in Jackson
Sheridan
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
“weekend getaway”
5 of 5 stars Reviewed October 19, 2012

the hotel is very clean, the front desk is very helpful, the property is tidy and the fact that they recognize special events if you have one, is very nice..it was an anniversary and a bottle of wine and a card with congratulations was waiting for us when we arrived....nice touch...

Room Tip: we were on 3rd floor by the exit....so no noise...nice plus
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe M, General Manager at Homewood Suites by Hilton Jackson, responded to this review, November 5, 2012
Thank you very much for the great review of our hotel. I'm happy to hear that our acknowledgment of your special occasion was great appreciated. Our front desk team makes a great effort in seeking out those opportunities and know how important they are to our guests. Thank you and happy anniversary. Hope you choose to celebrate again with us next year.

All my best,

Joe Madera
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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411 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Spanish first
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English first
Tyler, Texas
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 19, 2012

I am a Loyal Hilton property resident and I was very impressed with the location, staff and of course the room. In town for just a couple days this time for work but will definitely stay here again when I bring the family! Easy access to Yellowstone!

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe M, General Manager at Homewood Suites by Hilton Jackson, responded to this review, November 5, 2012
Thank you for your review and loyalty to Hilton. I'm very happy to see that you enjoyed your visit with us and that we impressed you on several levels. We look forward to seeing you agian and meeting your family.

All my best,

Joe Madera
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Goose Creek, SC
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
Reviews in 27 cities Reviews in 27 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed October 18, 2012

My husband and I stayed here for a week in the Wildflower Whirlpool Suite (Room 315) and loved it! Accommodations were large and very comfortable and included a living room/dining room/kitchen with a full-sized refrigerator, cooktop (no oven is included), and ample utensils for cooking, a fireplace, couch, matching chair, coffee table, end table, rocking chair, dining room table with 4 chairs, a flatscreen tv above the fireplace and a large picture window with a mountain view. The bedroom was separate with a king-sized bed with plenty of pillows, plenty of closet space and drawers for clothes, a safe for valuables, and another flat screened tv. Another closet by the bathroom held complimentary robes for guests. The vanity separated the living room and bathroom. The bathroom was a separate room with a sliding pocket door and had a jacuzzi tub/shower combination and a toilet.

Breakfast selections were plentiful and good, hot coffee was available 24/7 and cookies and milk were offered every night from 8-9pm. YUM! The hotel was quiet and the location was perfect for walking to town square and to restaurants. The whirlpool tub was wonderful after a long day's hike, too.

We visited mid-October and temperatures were quite warm the day we arrived. Upon calling the front desk, we learned that the hotel had already switched its system to winter mode so the A/C didn't work. However, within 10 minutes, a staff person brought 2 fans to our room and set them up for us. With the fans going and the window open, the place was cool and comfortable in no time! All hotel personnel was very friendly and always asked if they could help or do anything to make our stay more comfortable.

We would highly recommend this property if you are planning a trip to Jackson Hole, Wyoming.

Room Tip: If you like a jacuzzi tub, call ahead and reserve a whirlpool suite - the hotel only has two of thes...
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe M, General Manager at Homewood Suites by Hilton Jackson, responded to this review, November 5, 2012
Thank you for such a great review. We also really appreciate the detailed description of your stay. Your feedback is greatly appreciated! I'm sorry you encounteed some HVAC issues but happy to see that our team responded quickly and we're able to offer an acceptable alternative solution until resolved. Thank you again, and we look forward to your next visit.

All my best,

Joe Madera
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 16, 2012

For the off season price of just over $100 a night this is really good value,suites are excellent,modern ,clean and everything works,I only wish there were places like this in Europe and Australia.Free breakfast was good,and the 4 nights a week little free meal was good.All day coffee and tea in the foyer and cookies at night was another bonus.Rooms are very comfy with a real gas log fire.Cooking facilities in the rooms are basic,but with whats going free it doesnt matter.Good sized `swimming pool is also available.The only problem with Jackson Hole is its a long drive to get to the middle of Yellowstone Park ,about a 100 miles, and with the park speed limit of 45mph its a long slow drive.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe M, General Manager at Homewood Suites by Hilton Jackson, responded to this review, November 5, 2012
Thank you for submitting a great review of our hotel. I'm very happy to hear that you enjoyed all our complimentary amenities. While October is a great time to visit Jackson, our ski season is just a great and also affordable when compared to the Ski in/out locations at teton village. We greatly appreciate you business and hope to see you agian soon. Safe travels.

All my best,

Joe Madera
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Denver, Colorado
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 9, 2012

When you are looking at the maps, this IS the place. Access to everything, including the car rental spot. Breakfast each morning - Clean property-Quiet location- Helpful staff - Tea and coffee in lobby 24 hours. Gas fireplace in the room!

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe M, General Manager at Homewood Suites by Hilton Jackson, responded to this review, October 12, 2012
Thank you for such a wonderful review of our hotel. We are delighted to hear that you really enjoyed your stay with us. Please come back and visit us again.

All my best,

Joe Madera
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Springfield, Illinois
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 4, 2012

Great hotel. I left my briefcase in the room when I checked out.. The hotel called my cell phone to alert me, and arranged for it to be sent by fedex to my next stop in STL. The rooms were comfortable and the breakfast and evening foods were adequate. The location was very convenient.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe M, General Manager at Homewood Suites by Hilton Jackson, responded to this review, October 12, 2012
Thank you for taking the time to review our hotel. We are very happy to hear that you enjoyed your visit and that you rated us 5 of 5. I am also very happy to hear that we were able to get you your briefcase the following day. Tyler certainly went above and beyond in ensuring it got to fed ex in time so it could make the overnight delivery. He takes great pride in assisting every guest and we are very greatfull to have him on our team. Thank you again and we hope to see you soon.

All my best,

Joe Madera
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lakewood Ranch, Florida
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed September 29, 2012

An okay place to stay. Room was clean but bed and pillows not as comfortable as other hotels we've stayed. Food was good and plentiful. Most importantly they had coffee available 24 hours a day. Also close to several good restaurants and an easy walk to downtown Jackson.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe M, General Manager at Homewood Suites by Hilton Jackson, responded to this review, October 12, 2012
Thank you submitting a review on your recent visit. I am happy to hear you found our hotel clean and conveniently located. Regretably, we let you down with the comfort of our pillows and bed. Based on your feedback, we have gone ahead and replaced the matress and pillows in both rooms that you occupied. We take the voice of our customers seriously and thankyou for your feedback. Thank you again and we hope to see you again.

All my best,

Joe Madera
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Jackson

Address: 260 N. Millward Street, P.O Box 2810, Jackson, WY 83001
Phone Number:
Location: United States > Wyoming > Jackson Hole > Jackson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Jackson
#7 Business Hotel in Jackson
#13 Romantic Hotel in Jackson
#14 Family Hotel in Jackson
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Jackson 3*
Number of rooms: 41
Official Description (provided by the hotel):
The Homewood Suites by Hilton is the only all suite hotel in Jackson Hole. Located only 4 blocks from town square, the Homewood Suites is the ideal location to make your basecamp to the Yellowstone and Grand Teton National Parks. ... more   less 
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Also Known As:
Homewood Suites Jackson Hole Hotel Jackson
Homewood Jackson
Hilton Jackson
Jackson Hilton
Jackson Homewood Suites
Homewood Suites By Hilton Jackson Jackson Hole, WY

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