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“Amazing condo - exceeded expectations” 5 of 5 stars
Review of Grand View Lodge

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Grand View Lodge
3.5 of 5 Hotel   |   537 Snow King Loop Road, Jackson, WY 83001 (Formerly Love Ridge Resort Lodges)   |  
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Ranked #14 of 42 Hotels in Jackson
Leeds, United Kingdom
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Amazing condo - exceeded expectations”
5 of 5 stars Reviewed May 11, 2013

This is possibly the nicest place I have ever stayed. We stayed out of ski season as a place to stop en route to Yellowstone. The hotel had extensive building work being undertaken to it and I did wonder whether we had been upgraded to a nicer condo as a result of this; I don't believe this was the case though and this was just the quality of the accommodation.

Very spacious condo with a balcony with beautiful views. I could imagine it would be the perfect ski apartment as it was incredibly spacious. The kitchen was well stocked with equipment and there was a washer dryer with two small boxes of complimentary soap powder. The lounge area had a beautiful gas fireplace. Parking was in the allocated parking bays in the basement of each condo with access to the property through the basement by way of stairs. We had a beautiful king size bed and the condo was beautifully decorated throughout. The incredibly large bathroom had an amazing jacuzzi bath as well as a very large shower.

It was so nice that we decided not to go out for the two nights and day whilst we were there, probably just as well as it would appear Jackson Hole closes for May whilst it prepares itself for the summer season.

My only minor criticism of this hotel was the dreadful signage to the property; it took us ages to find as it's situated inside the Snow King resort but was not referred to anywhere. It is thought that this may have been linked to the building work.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Snow King Resor... M, General Manager at Grand View Lodge, responded to this review, May 26, 2013
Thank you for your TripAdvisor contribution! The team here at Snow King Hotel & Grandview Lodge are always happy to hear that we surpassed our guest’s expectations. The hotel has undergone an extensive renovation which will be complete in the next two weeks. As you noted we will be improving the directional signage around the property as part of our improvements.

We look forward to serving you during your next vacation to Jackson Hole.

Craig A. Waterman
General Manager
Snow King Hotel & Grandview Lodge
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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120 reviews from our community

Traveler rating
    74
    28
    5
    8
    5
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38
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Any
English first
Nampa, Idaho
1 review
5 of 5 stars Reviewed April 25, 2013

What a wonderful place, the accomodations were amazing - very clean and well kept up. We thoroughy enjoyed the entire condo experience. The desk clerks were indescribable - Mike and Matt, thank you so much. We had our car break down during our stay and both of these guys helped us out so much. We will definitely return with our friends and family.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Snow King Resor... M, General Manager at Grand View Lodge, responded to this review, April 28, 2013
Thank you so much for this wonderful review. We are indeed fortunate to have the best staff with whom I have ever had the privilege of working with. Wonderful people, hand-picked for their character, heart and desire to serve others. I really appreciate you recognizing Mike and Matt for their efforts in assisting you with your vehicle.

We look forward to welcoming you, your friends and family back again soon.
Please stop by and say hello so that I may personally thank you for recognizing our team.

All the best,

Craig A. Waterman
General Manager
Snow King Hotel & Grandview Lodge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed March 4, 2013

This place was probably a posh condo to stay in about 1983. Green carpet, upstairs master with private bathroom, 2 bedrooms on the main level, private basement suite downstairs, garage. Lots of space, full kitchen but nothing like the pictures online. Everything was falling apart, including a window, fridge door, dishwasher, light flickering, wifi didn't work. Worst part was they weren't helpful fixing wifi that was sold to us as part of room, they just made us call a third party ourselves.

You have to walk to the main hotel but it's not far and they have a nice outdoor hot tub. Though there is no where to change clothes. There's also a bar downstairs in the hotel with great happy hour specials and really nice staff. We actually enjoyed staying here for what we used it for, but couldn't recommend it super highly. I feel sorry for staff the place just needs a renovation and it would be really nice. The ski resort just needs a sick terrain park and I think it would have a niche too.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Snow King Resor... M, General Manager at Grand View Lodge, responded to this review, March 10, 2013
Thank you for the recent review on your stay in the Snow King Condos. I am saddened to hear about the areas you experienced that were below standard. I will certainly follow up with our team as well as the owner of the unit that you recently stayed in. I very much appreciate the positive comments that you made in regards to the hotel facilities. I am not certain if you were made aware, the hotel has begun a complete renovation, which will be completed by June. In addition, the mountain recreation team are pursuing many additions to their activities on the mountain They have all ready received approval for a brand new zip line for this summer and are pursuing additional ones along with developing bike trails. We do hope that you will consider us again for a future stay and if I may assist in any way, please let me know.

Sincerely,

Craig A. Waterman
General Manager
Snow King Hotel & Grandview Lodge
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Redmond, Oregon
Level Contributor
193 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed December 7, 2012

The Love Ridge Resort Lodges are one of the nicest places we stay. The are complete condos with kitchen, laundry, fireplace, living and dining room. 1.5 baths and balcony. The view of Jackson is wonderful. Off season you can find some great rates to stay here. In season they are spendy, but you get what you pay for.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Snow King Resor... M, General Manager at Grand View Lodge, responded to this review, December 29, 2012
Thank you for your recent review! At Snow King Resort and Grandview Lodge, we do strive to exceed each guest’s individual expectations, I am so glad to hear that we were able to do so for your recent stay. We look forward to welcoming you back in the future!

Sincerely,

Craig A. Waterman
General Manager
Snow King Resort & Grandview Lodge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lustenau, Austria
Level Contributor
60 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed September 18, 2012

We had a great stay. We rented a condo in Love Ridge Lodge that is part of Snow King Resort and it was exactly like the photos on their website.
It was very well decorated living and dining area, cozy master bedroom, huge bathroom both with the bathtub and walk-in shower as well as small walk-in closet behind. The kitchen was fully equipped, with coffee and sugar bags refill provided. The TV was a box TV but we never used it and anyway, we do not really care whether TV is flat or not. The parking place was in the garage in the basement, entrance to the house directly from the garage via short flight of stairs.
The location is great, just behind the main body of the hotel, short walk to the alpine slide, 15min walk to the rodeo site, 20min walk to the center of Jackson.
There are two things I want to suggest for improvement.
One is the bed linens, they have given 4 layers, 2 spreadsheets with thin blanket between and on the top of that extremely heavy blanket-duvet. We were cold under the first three layers and we were almost suffocating under all four. It should be changed to the standard one duvet.
Other thing - cleaning of the dishes. The cleaning staff puts all dirty dishes into the dishwasher, including pots and pats. It does not work on the the pots and pans as well as on any plate or cutlery that had dried food on. While we were there I washed really dirty stuff manually and told the service not to put it in dishwasher. But right after arrival I had to soak several pots, cutlery and pans in the water with detergent cause it had old food stuck on it. It was quite disgusting. So, management, please make sure that after every guest stay the kitchen equipment is thoroughly cleaned.
Despite two points above, our stay was really good and I would rent this place again without hesitation.

Room Tip: we stayed in first row of condos behind the hotel
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Snow King Resor... M, General Manager at Grand View Lodge, responded to this review, December 29, 2012
Thank you for your review! At Snow King Resort and Grandview Lodge, we do strive to exceed each guest’s individual expectations, I am so glad to hear that we were able to do so for your recent stay. In addition I have shared your suggestions with our team in Housekeeping to improve the overall guest experience. We look forward to welcoming you back in the future!

Craig A. Waterman
General Manager
Snow King Resort & Grandview Lodge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
41 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed September 13, 2012

Booked it through Booking.com & I was led to believe it was a 2 bedroom condo. It was a single bedroom w/ Murphy bed. Nicest part of the place were the bathrooms. Beds were ok. Place was clean. Price for Jackson & 2 beds was ok.

Room Tip: Must read into the fine print to know what you're getting.
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  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Snow King Resor... M, General Manager at Grand View Lodge, responded to this review, December 29, 2012
Thank you for your review! At Snow King Resort & Grandview Lodge, we do strive to exceed each guest’s individual expectations. We appreciate the additional feedback that you have provided in regards to your stay and will certainly work to improve the overall guest experience.
In the future, please inquire into our Grandview and Loveridge units as these may be more appropriate for your future stay. We look forward to welcoming you back!

Craig A. Waterman
General Manager
Snow King Resort & Grandview Lodge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
106 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 stars Reviewed August 30, 2012

Just checked into our 1/1.5 bed condo at Love ridge. This condo is part of Snow King Resort, adjacent to the condos. We stayed at Snow King two years ago. Not much has changed. Pretty dreary, tired resort. However, Love Ridge is head and shoulders above the resort. I think the condos are about 5-6 years old. Our unit has top quality finishes, i.e., granite, subzero appliances, jacuzzi tub,etc. The unit is huge! Large living room, dining, kitchen, monster en suite bath with large double vanity sink, shower, jacuzzi and walk in shower. Take it from a person who has their own his and hers bathrooms at home, this bathroom was so large there was no problem sharing! There's a small stackable washer and dryer and a walk-out deck that faces the Tetons (not sure all units do). We sat out watching the sunset over the Tetons with a glass of wine and kept the windows open all night because of he cool mountain air. This place does have a/c and a pull-out sofa bed(queen) that would be perfect if you have a couple of small children.
Snow King picks up their guests free of charge at the airport. This was how we found out the resort had been bought and was slated for a very major, expensive, and much needed renovation.
The condos are very private and quiet, with underground parking just below. We brought our bikes, but have walked into town pretty easily. The town shuttle bus comes regularly in the front of Snow King if you don't want a car. Just be aware that Teton and Yellowstone are not doable unless you have a car or take a tour. If you just want to chill and hang out in town, this place is perfect and not as far or expensive as The Four Seasons. This trip will last 10 days, so it's great to have a place to cook breakfast instead of going out all of the time. We will be back!

Room Tip: There are no elevators at these 2 story condos. We preferred the top floor view, but hauling groceri...
See more room tips
  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Snow King Resor... M, General Manager at Grand View Lodge, responded to this review, December 29, 2012
Thank you for your review! At Snow King Resort & Grandview Lodge, we do strive to exceed each guest’s individual expectations. I am so glad to hear that we were able to do so for your recent stay. As you noted the Snow King Resort has begun a major renovation which is scheduled to be completed by the summer of 2013. We look forward to welcoming you back in the future!

Craig A. Waterman
General Manager
Snow King Resort & Grandview Lodge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand View Lodge

Address: 537 Snow King Loop Road, Jackson, WY 83001 (Formerly Love Ridge Resort Lodges)
Phone Number:
Location: United States > Wyoming > Jackson Hole > Jackson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Jackson
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Grand View Lodge 3.5*
Number of rooms: 112
Official Description (provided by the hotel):
Vacationing in paradise couldn't be any easier with Grand View Lodge, Jackson Hole's premier luxury condominiums and private residences. Grand View Lodge is located in the town of Jackson just blocks from the historic town square and slope-side to Snow King Mountain Resort. Whether it's time to visit Yellowstone and Grand Teton National Parks, float the Snake River or catch that perfect cowboy powder Jackson is known for, Grand View Lodge provide the ideal location for your adventures. ... more   less 
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Also Known As:
Love Ridge Hotel Jackson Hole
Grand View Lodge Jackson Hole, WY

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