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“Nice comfortable Place” 4 of 5 stars
Review of Pony Express Motel

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Pony Express Motel
1075 W Broadway, PO Box 6285, Jackson, WY 83001   |  
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Call 307-733-3835 to $AVE
Ranked #13 of 41 Hotels in Jackson
Salt Lake City, Utah
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Nice comfortable Place”
4 of 5 stars Reviewed October 17, 2014

Not the ritz but a good deal, very cozy bedspread, nice functional bare bones kitchen, although oven needs a little maintance. Nice place would use them again. Hhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

  • Stayed October 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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320 reviews from our community

Traveler rating
    157
    111
    33
    11
    8
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106
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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English first
1 review
5 of 5 stars Reviewed October 2, 2014 via mobile

My wife and I stayed one night on a getaway to jackson and the performance at the playhouse. So glad I found this hidden gem online. Was so impressed with the front desk person and it was refreshing to be shown to our room and asked if everything was good .this property is tastefully remodeled and super clean just wish we had been staying longer. Clint and his staff do a great job of giving personal courteous service. Will stay again on ski trips for sure Don Jensen Montpelier ID

  • Stayed September 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Poughkeepsie, New York
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 1, 2014

I have not stayed at this motel, I did have reservations, but had to cancel. This review is for those considering staying here and my experience.
I canceled this reservation over a week before my expected arrival date. When I rec'd e-mail confirmation of cancellation, I saw a $20 charge for canceling. When make reservation I was NOT told of this happening if I cancelled, nor was I told at time of cancellation. I did all of this over phone, not on computer.
I only knew of this charge by checking my credit card account. Not told by establishment that this would happen.
I am writing this to give anyone who might consider staying here another piece of information to consider before making a reservation.

Stayed October 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PonyExpressJackson, General Manager at Pony Express Motel, responded to this review, October 2, 2014
We have solid policies and procedures here at The Pony Express. These are clearly written when our guests make their reservations. They agree with the "Terms and Conditions" when any guest's books with us. Just to set the record straight, the $20 cancellation fee that's charged can be applied towards their next stay with us. We incur credit card charges when we process any reservation, this just helps us off-set these fees. Also, we find it unfortunate that reviews can be submitted from travelers who never stayed with us. This really does not give a clear and complete picture of our awesome little motel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gettysburg, Pennsylvania
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 30, 2014

We stayed for three nights at the Pony Express Motel in Jackson Wyoming during our visit to the Grand Tetons and the surrounding area. The hosts were wonderful! They greeted us and took us down to our room. The room was a little run down but wonderfully equipped with a full kitchen, bath, bedroom and sitting area. We were able to cook in and avoid restaurant food for a couple of days! The bed was really comfortable. The hotel was located outside of the main town of Jackson so it was quieter. We liked the cleanliness and having a kitchen. There were also nice guest laundry facilities that we used. Overall a great place to stay and a good value for the price. We would recommend this hotel or stay here again.

  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Des Moines, Washington, United States
1 review
5 of 5 stars Reviewed September 28, 2014

This was one of the few hotels we stayed at during our camping/roadtrip honeymoon and we were pleasantly surprised. Great location, super clean and the staff is extremely nice and accommodating. Everything is up to date in the room with a flat screen tv and new mini fridge and microwave, despite the older looking exterior. If we have an opportunity to go to Jackson again we will absolutely stay there again and will recommend it to everyone!

  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape May, New Jersey
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 26, 2014

We spent 2 nights here while touring Grand Tetons. Enjoyed ! At time of check-in the host was very friendly, informative and walked me to our room opening door for inspection. Everything was just right. My wife loved the room & kitchen facilities. All was very comfortable for me. Although a fully equipped kitchen we only used the full size fridge & microwave. Our days exploring the park were long and we never got to use the pool or relax in the chairs outside our door. Everything was well taken care of. Lawn was plush & lovely hanging baskets of flowers. A very nice stay.

  • Stayed September 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midway, Utah
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 23, 2014

Our family of four had a wonderful stay at this charming vintage motel. The owner, Clint, was a source of wonderful information. He was willing to share what to stay clear of and what would be well worth our time, weather it was hiking trails, restaurants, attractions, etc. and he was dead on. Very friendly, helpful and willing to go the extra mile. The rooms are well appointed for an older hotel and kept very clean. You can tell the owner takes pride in his motel and wants it to be a positive experience for his guest. Our kids loved, loved, loved, the bunk beds. The frig was a good size and the pool was great. I thought being on the main drag and all the rooms face the street, it would be noisy at night, but the town really closes down and it was very quiet at night.
The only downfall, was how small the bathroom and vanity area were. But with that said, we would most diffidently stay at The Pony Express again when we visit this beautiful part of God's creation.

  • Stayed September 2014, traveled with family
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pony Express Motel

Address: 1075 W Broadway, PO Box 6285, Jackson, WY 83001
Phone Number:
Location: United States > Wyoming > Jackson Hole > Jackson
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
#1 Best Value Hotel in Jackson
#10 Family Hotel in Jackson
#10 Business Hotel in Jackson
#14 Romantic Hotel in Jackson
Price Range (Based on Average Rates): $
Number of rooms: 20
Official Description (provided by the hotel):
Welcome to the Pony Express Motel in beautiful Jackson Hole, WY! Stay with us and enjoy old west hospitality. We offer a friendly, down-home welcome and clean, comfortable rooms. Nothing fancy...just a price that's fair and square in a prime location just minutes from world-renowned attractions. We are committed to providing all of our guests with a warm and inviting atmosphere so you can relax and enjoy your stay in Jackson. We look forward to welcoming you. Have a safe trip...see you soon! PS: Ask about our weekly and monthly winter rates! ... more   less 
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Also Known As:
Pony Express Hotel Jackson
Pony Express Motel Jackson Hole, WY

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