We had a two night stay booked through one of the travel sites. Our first room had no power so we were move to another. Apparently they forgot to move our reservation to the new room and when we returned for our second night the keys didn't work in the door. The room had not been reserved and the few items we had left behind, expecting to return, had been discarded. All we got for our trouble was the palms up salute(sorry, but nothing we can do). Luckily I had my contact lens solution and was able to store my lenses in some plastic spoons, but my favorite t-shirt and a pair of underwear are gone forever!