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“incrediable service by Jennifer Mattingly/ front desk staff” 5 of 5 stars
Review of Wyoming Inn of Jackson Hole

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Wyoming Inn of Jackson Hole
3.5 of 5 Hotel   |   930 W Broadway, Jackson, WY 83001   |  
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Ranked #2 of 40 hotels in Jackson
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“incrediable service by Jennifer Mattingly/ front desk staff”
5 of 5 stars Reviewed June 23, 2013 via mobile

we recently stayed at their hotel. when my friend came out to leave in the morning. we discovered our battery had died. Jennifer came to our rescue with battery charger.. she was so helpful and patient! She stayed and helped us until tripleA arrived never abonded us. waited to make sure that we were taken care of. In a world where service and personl service is diminishing everyday. it is so refreshing to find someone like Jennifer Mattingly!!!!!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
msoliswyominginn, General Manager at Wyoming Inn of Jackson Hole, responded to this review, June 24, 2013
Thank you for sharing your experience with us! We were sorry that you experienced car trouble while you were here.

Jennifer is invalueable to us! She loves to assist our guests in any way she can. She is very kind and compassionate with our guests and our staff.

We look forward to seeing you back in Jackson Hole and at the Wyoming Inn!

Enjoy the summer and we hope the birthday party was a big success!

Best,

Mike Solis
General Manager
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798 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
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English first
Kerrville, Texas
Top Contributor
88 reviews 88 reviews
9 hotel reviews
Reviews in 20 cities Reviews in 20 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed June 22, 2013

This is a lovely property. We needed an overnight place to catch an early flight. The lobby is inter sting with a huge moose antler chandelier, a nice fireplace and comfy seating.. Our room was perfect. There is a ton of storage if you are bringing a lot of gear! The bed was comfortable. They offer breakfast in the restaurant, but our flight was too early to park take. The menu looked tempting. I would definitely stay here again!

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
msoliswyominginn, General Manager at Wyoming Inn of Jackson Hole, responded to this review, June 24, 2013
Thank you for sharing your experience with us! We truly appreciate your kind comments.

Our Grand Western Lobby is very welcoming and our guests truly enjoy spending time lounging in front of our wood burning fire place.

We are thrilled you found all the comforts you needed in your room., Our beds are so comfortable that guests ask us all the time where they can purchase one for themselves!

On your next visit to beautiful Jackson Hole and the Wyoming Inn you'll have to experience our Breakfast Restaurant! The menu has choices that continue to start our guests days off just right!

All the best,

Mike Solis
General Manager
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Boulder Creek, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 20, 2013

My husband and I were looking for a place to stay while exploring Grand Tetons and Jackson Hole area; and after 3 days of camping in snow, rain and hail at Yellowstone, any hotel would have looked good; but this one turned out to the our best hotel stay ever! (And we've stayed in some very fine hotels....) From the moment you walk into the lovely lobby, you feel at home and want to snuggle in and stay.

Rooms are huge, beautifully decorated, nice closet area, small table for playing cards or snacking, big shower, bathrooms were gorgeous including artwork! I would copy this room at home. Amenities were luxurious, especially the soaps, shampoo, conditioner, lotion. Nice K-cups coffee. Best amenity was a surprise - a laundry area (1 washer, 1 dryer) at no charge, including free soap and softener. Other guests loved it too, so expect to come back once or twice until it's available.

Most luxurious bed I have ever slept in; we slept like contented babies! Soft and cozy, yet firm. We would love to have stayed several more nights here just to catch up on good sleep!

Staff is excellent. We felt very very welcomed. My eyeglasses had broken due to very cold weather while camping, and we had a spare pair FedEx'd to the hotel; no problem. Kind, helpful, caring...I mean they REALLY cared that we had a good stay!

We will definitely be back....

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
msoliswyominginn, General Manager at Wyoming Inn of Jackson Hole, responded to this review, June 24, 2013
We are so happy that your first impression was exactly what we want every guest to experience! Our Grand Western Lobby is designed for our guests to feel right at home.

We are also very pleased that you enjoyed your room; the elegant western decor continues to delight our guests. We selected our luxurious bath amenities to pamper our wonderful guests!

Our complimentary laundry service with detergent and fabric softner has been such a delight for our guests! Unexpected complimentary amenities are the best kind!

Best amenity was a surprise - a laundry area (1 washer, 1 dryer) at no charge, including free soap and softener. Other guests loved it too, so expect to come back once or twice until it's available.

Most luxurious bed I have ever slept in; we slept like contented babies! Soft and cozy, yet firm. We would love to have stayed several more nights here just to catch up on good sleep!

We have an amazing staff and we are so happy they were able to assist you and make your visit with us so nice. It is very important to all of us that you, and all of our guests enjoy their stay with us!

We look forward to welcoming you back soon!

Best regards,

Mike Solis
General Manager
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Salisbury, Maryland
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
Reviews in 25 cities Reviews in 25 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 19, 2013

What a terrific hotel!! My husband and I stayed at the Wyoming Inn while we were vacationing in Jackson Hole for a few days and we can't say enough good things about our stay! The front desk staff were extremely nice & accommodating. We are very active and the staff was very helpful when we wanted to know where some good, challenging hikes were in the area. Our room was terrific...very clean, roomy and loved the fireplace in the room. We highly recommend the Wyoming Inn for great lodging during your stay in Jackson Hole!

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
msoliswyominginn, General Manager at Wyoming Inn of Jackson Hole, responded to this review, June 24, 2013
Thank you for sharing your experience with us! Our location is great as it allows our guests to travel easily to the National Parks and all of the Jackson Hole activities.

We have an amazing staff and they love to share their love of Jackson Hole with our guests. They know the area so well and depending on the experiences you are looking for they know the perfect direction to send you to.

We are so pleased you enjoyed your room and the fireplace. It's wonderful to relax in front of a fireplace at the end of your day even in the summer!

We look forward to your return to beautiful Jackson Hole and the Wyoming Inn!

Best,

Mike Solis
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake George, NY
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 18, 2013

We booked this hotel after searching the web for places to stay in Jackson. What a find! From the moment we walked in to the gorgeous lobby and were welcomed with warm enthusiasm by the front desk staff, we knew we had made a terrific choice. The rooms are beautiful and extremely well furnished. Amenities are of the highest quality. The breakfast is a "not to be missed" event - be sure to have the pancakes! If you are looking to try elk or bison, a very short walk to the Gun Barrel restaurant will provide you with a dinner to remember. I would go back to the Wyoming Inn in a heartbeat!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
msoliswyominginn, General Manager at Wyoming Inn of Jackson Hole, responded to this review, June 24, 2013
Thank you for sharing your experience with us! Our web site offers photographs of the new renovations, and the elegant amenities that we have added.

Our Guest Services staff welcomes everyone to their new home away from home. We want every guest to have the same experience you did! Our Grand Western Lobby is very welcoming and folks enjoy spending time with each other in front of our wood burning fire place. Wome folks enjoy reading a book, playing board games with their family, or catching up on their email!

We are very pleased you enjoyed your room! The finest amenities were added to provide our guests a truly luxurious experience.

Our Breakfast Restaurant continues to delight our guests! Our menu has something for everyone to enjoy! Those pancakes are amazing!!

We look forward to having you stay with us again and hope you enjoy your summer.

Kindest regards,

Mike Solis
General Manager
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St. Petersburg, Florida
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 18, 2013

Can not say enough good things about this hotel. The moment you registered the friendly helpful staff set the stage..The spacious room was very inviting and the cozy fireplace added even more ambiance. The bed was so comfy and luxurious. The bathroom did not disappoint either with plenty of linens and two sinks helped dressing time in the morning.while enjoying a fresh cup of coffee. Breakfast in the dining room was hot and hearty, seemed a bit expensive,but not when compared to other restaurants in the area. If my husband and I should return to Jackson Hole we would stay here again.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
msoliswyominginn, General Manager at Wyoming Inn of Jackson Hole, responded to this review, June 21, 2013
Thank you so very much for sharing your experience with us and your kind and generous comments.

We have an amazing staff that love to make our guests feel as if they have arrived at their home away from home.

We are so pleased you enjoyed your spacious room and the fireplace! The beds and lavish linens have been such a pleasure for our guests. biance.

Thank you for experiencing our Breakfast Restaurant, we continue to hear rave reviews on the menu items and that folks are starting their day with healthy and organic choices.

We look forward to your next visit to beautiful Jackson Hole!

Safe travels,

Mike Solis
General Manager
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va
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 16, 2013

When you pull up into the parking lot of the Wyoming Inn you immediately know you are in a first class place. The look and architecture give you that warmth and feel that you expect from high-end lodging in a location as well known as Jackson Hole. The lobby, with its warm and welcoming fireplace, continued to assure us that we made the right decision to stay at the Inn. We were greeted promptly by the front desk staff and made our way to our room. Our room, which was a King Room, was very attractive in a manner appropriate for an Inn. The room was clean, the bed was comfortable, and although the Inn appeared to be full of guests during our stay, the room was exceedingly quite - almost as though we were the only guests. We did not dine at the Inn during our stay - instead we choose to pick up some food at an excellent grocery store (organic market) in the shopping center next to the Inn.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
msoliswyominginn, General Manager at Wyoming Inn of Jackson Hole, responded to this review, June 21, 2013
Thank you so very much for taking some time out of your busy day to share your experience with us at the Wyoming Inn. We truly appreciate your kind and generous comments.

The Wyoming Inn wasdesigned in the legacy of elegant Western luxuxy providing our guests with a first class experience.

Our Grand Western Lobby with its warm and welcoming fireplace and beautiful collection of art by award winning wild life artist Tom Mangelsen has been such a delight to our guests,

We are very please you enjoyed your room, each room has been designed to be exceedingly quiet so you'll feel as if you are at your home away from home.

On your next visit to the Wyoming Inn we invite you to experience our Breakfast Restaurant!

Enjoy your summer and safe travels always,

Mike Solis
General Manager
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Additional Information about Wyoming Inn of Jackson Hole

Address: 930 W Broadway, Jackson, WY 83001
Phone Number:
Location: United States > Wyoming > Jackson Hole > Jackson
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Jackson
#2 Family Hotel in Jackson
#9 Business Hotel in Jackson
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Wyoming Inn of Jackson Hole 3.5*
Official Description (provided by the hotel):
As our guests we invite you to experience western elegance & luxury awaiting your arrival at the Wyoming Inn of Jackson Hole. Make yourself at home in our Grand Western Lobby with a wood burning fireplace and wild life art by award winning artist Thomas Mangelsen. Our guest rooms are beautifully appointed with western furnishings, flat screen TV’s, glass enclosed showers, granite counter tops, and cozy sitting areas. You’ll sleep peacefully on our Simmons pillow top mattresses dressed in lavish linens. Keuring coffee brewing systems along with a refrigerator and microwave provide additional comforts of home.Experience healthy and organic selections each morning in our Breakfast Restaurant with a menu created for your active lifestyle. Our Chef prepares daily breakfast specials that are certain to start your day perfectly. We are centrally located offering you convenient access to Jackson Hole activities that are sure to be on your agenda! Grand Teton National Park, Yellowstone National Park, and Jackson Hole Mountain Ski Resort are easily accessible. The Wyoming Inn is perfectly located for skiing, snowmobiling, wildlife viewing, hiking, fishing, rafting, and shopping. ... more   less 
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Also Known As:
Wyoming Inn Of Jackson Hole Hotel Jackson
Wyoming Hotel Jackson Hole
Wyoming Hole Jackson
Wyoming Inn Of Jackson Hole WY

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